Wendy's

1010 Paul Huff Pkwy NW, Cleveland
(423) 584-6019

Recent Reviews

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Dan Martini

Bake potato and chili pretty good..

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chili

Garfield Gee Wilson

Staff was kind

Atmosphere: 5

Food: 4

James Smith

I just left there 10 minutes ago. The lady at the counter was getting a Doordash order ready so I stood there for what seemed like forever. She finally took my order and got my fries and set them up on the tray then disappeared into the back. About 8 minutes later she comes back up front and tells the cook she is waiting on a single burger. I'm assuming they handed it out the drive through while she was in the back. After a long wait I was told my food was ready it was the same fries that sat on the counter the entire time. I said something and she just looked at me like I was crazy. I sat down and opened my burger to find a Nasty mess ketchup everywhere and a double burger. I told her my order was wrong, my fries were cold. I said just forget it and I dumped it in the garbage. This was the worse experience I have had at a Wendy's anywhere.

Atmosphere: 1

Food: 1

Service: 1

Marina O'Connell

It's always amazing to stumble over a great Wendy's while on a looooong road trip. The service was great. The food was fresh, the restaurant was spotless and the bathrooms were very clean. The atmosphere was so welcoming! Thank you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Fries

Zack Hall

Multiple times I've tried giving this location on different shifts chances. Either by using the app or ordering in person. They clearly can't get a staff that cares or is capable of following basic instructions. The amount of food left missing out of my bag easily totals over $20. I will not be returning and I suggest you do, as well. Unless you like wasting your money.

Atmosphere: 1

Food: 1

Service: 1

Jennifer Parten

Always check your orders here. We used to frequent this location because we lived near it and it never failed that something would be left out. We visited recently (10/18 evening) and they left out a two large items and they are very unbothered by that. With that in mind, it is the average you get anywhere now.

Atmosphere: 4

Food: 3

Service: 4

Breanna Engebretson

Food was cold, got our order wrong with multiple items, things we paid extra for too. The nuggets were hard, you could tell they were old.

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Beaver

I just went about an hour ago and got a lemonade. It tasted like straight alcohol! I swallowed a sip before the taste hit me, and I spit out the rest. It smelled and tasted very fermented, almost like beer. Very disappointing ):

Food: 1

Magwa 88

Normally it's all right food but l my food was cold and felt gross in my mouth and did not taste well either

Atmosphere: 3

Food: 3

Service: 3

Holly Lehman

The last 2 trips were unacceptable. burgers were awful…meat was dry. Buns were hard. Way too much ketchup. Won’t be going back for a while! ?

Food: 1

Service: 5

UNIT 300

Great food and great cashier

Calvin Mclaughlin

GOT FOOD POISONING AT THIS RESTAURANT AROUND 230 ON 8/15/24!!!! THANKS ALOT!! WILL NEVER EVER EAT HERE AGAIN!!!

Atmosphere: 1

Service: 1

Stacey Lopez

The manager is rude. There is no reason to be so disrespectful to your employees. This is not a very good setting for customers. Also, The food is not very fresh.

Atmosphere: 1

Food: 1

Service: 1

Barbra Hall

The manager is such a sour puss. The drink machines were out of syrup, so much so, that the colas and juices were basically water. The lemonade was sour as well. Tried to let the manager know and she had the worst attitude. They got all young kids behind the grill and I don't know why the food seems tossed together.

Atmosphere: 2

Food: 2

Service: 1

No Name

I am local to the area. Went thru the drive thru at 10:00 pm on 8-10-24. Ordered a number 1 with no cheese. Of course it had cheese on it. It had so much mayo, ketchup and mustard on it that it was a sopping mess. The French fries were old and the whole meal was thrown in the garbage. This is the third and last time in recent weeks that the food was so bad we through it out. We are done with this Wendy’s location. The managers and crew should be fired. Start over. DO NOT THROW YOUR MONEY AWAY!!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger, Fries

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