Jack's
9315 Apison Pike, Ooltewah
(423) 933-1857
Recent Reviews
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Breakfast was fast and 2 people can eat for $13.
Atmosphere: 5
Food: 5
Service: 5
Good food and service...building looked newer than others
Atmosphere: 4
Food: 5
Service: 5
I personally love the grilled chicken. The grilled chicken biscuits aren't menu favorites but they are mine and I'm perfectly willing to pay extra for it. The service for the most part is great, that being said I travel alot and to multiple states so I go to many different locations. The service isn't the same everywhere you to. That's unfortunate 😕
The atmosphere inside is welcoming and pleasant 😊
Atmosphere: 4
Food: 5
Service: 3
We couldn't go back to get our food they didn't give us as we were leaving town, but if we had the worker that let everyone know he was there all day and over worked after 7 hours wouldn't have given us the food. Very rude service to 3 different customers, two in front of us, and us.
Atmosphere: 2
Food: 3
Service: 1
The service was great! I love the deals, good clean tables. Inside is clean. I would recommend going there.
Atmosphere: 5
Food: 4
Service: 5
I like Jack's
Atmosphere: 4
Food: 4
Service: 4
Went in around 8pm on 7/8/25. I saw an employee behind the counter and we made eye contact. He never said hello. Welcome. What can I get you. Nothing. He just stood there and stared at me blankly until I asked him a question about the menu. I get it fast food isn’t that glamorous but the customer service here was abysmal. What kind of person doesn’t greet a customer who walks into your business? Dude needs to be retrained. I walked out and didn’t buy anything at all because of his poor service. Disgusting
Service: 1
It's fast food. Not terrible in my opinion it's better than McDonald's.
Atmosphere: 3
Food: 3
Service: 4
Never had bad food or service and the prices are always great!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken Sandwich, Fried Chicken Strip Dinner with Fries and Coleslaw, Burger w Fries
Good food, staff was short a few people but they still did great and were very polite.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
3rd time going to the drive thru order wrong all 3-times.
Atmosphere: 5
Food: 3
Service: 1
Oh my goodness ....the food is always good. The service is always good. However, this last visit ...this boy was so ready to get off work that he could not count change, nor did he get our order right - which I repeated to him twice. The others fixed our order without hesitation and I told them what they should do about their new employee who doesn't really care about anything but leaving work.
Atmosphere: 5
Food: 5
Service: 4
Girl at the drive thru that day. Was rude.
Atmosphere: 4
Food: 4
Service: 1
Amazing ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Frys are a little too salty
Atmosphere: 3
Food: 4
Service: 5
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