Long wait for door dash order most places offer me a free pop while I wait not impressed 👎👎👎
Chelsey Groves
We had a normal date night and decided to stop in. I've always been pleased with the service as well as the food. Tonight was made a bit exceptional out of our previous trips, our waitress Kaylee being the main reason. She was incredibly kind, and she was fantastic from start to finish. As a former server, I couldn't recommend her more. She knew the menu like the back of her hand, was careful about ID when my husband and I ordered alcohol, and she stayed on top of us in a way that was consistent but non intrusive yet also in a way that was inviting conversation if we wanted that. I didn't get to leave my personal review on the machine because it timed out while I was asking her name. So I figured I'd leave it here, because she was truly wonderful. Also, the food was great. I had the old timer, and my husband ordered surf and turf (which I naturally had some of) Highly recommend the surf and turf haha.
Atmosphere: 5
Food: 5
Service: 5
Gregory Watts
My wife & I ate here for the 1st time although we've live here 40 years. The staff was extremely nice & mindful, very excellent staff. The food was good and menu selections plentiful.
The restaurant was clean and bright.
But like all restaurants that use the pay at you seat kiosk, the tip is figured AFTER taxes.
Taxes are imposed by the government and not part of the waitress performance or food or service. So if you bill before tax comes to $100 then tax is added, $2 is added to a 20% tip.
Tip guilt or tip shaming in America is getting out of control. And to repeatedly see this brazen form of customer theft is adding to customers building disregard for tipping.
Here is how this will likely play out.
Yes many waitresses depend on tips, honestly calculated tips. As more customers realize these kiosk are stealing tips, some customers will STOP tipping, this will directly impact the restaurant service. The restaurant industry must stop this kind of customer stealing, computing the amount of the tip AFTER taxes is stealing from customers.
Atmosphere: 5
Food: 5
Service: 5
Les Rhoades
Great service. Try the new smasher burger.
Atmosphere: 5
Food: 5
Service: 5
Monica Rodriguez
Excellent service, fast and delicious food
Atmosphere: 4
Food: 4
Service: 4
Brian Franks
Burgers are good, so are southwest egg rolls, but the ribs are trash. Driest and worst ribs I've ever had in my life.
Food was good; burgers were a tiny bit overdone, but we were hungry, and I've had worse. Appetizers came out very fast, right after they were made in the kitchen! Very nice atmosphere overall, super polite and attentive wait staff. There were some pretty bright lights over our section. I'm not sure why it was set up like that. Other than the bright lighting (we had been traveling all day), the atmosphere was perfect - not too noisy even though it was busy, and it was clean!
Atmosphere: 5
Food: 4
Service: 5
James Bailey
Food was great and server was nice.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Triple Dipper
Heather Tome
Good choices and they have some deals which make it more affordable. Food was good and service was great.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sampler Platter, 3 for Me
Kaylee Pawlikowski
Our server Noah was wonderful, and very apologetic with our app was taking a bit long. He was extremely attentive and friendly. The kitchen was awesome!! We sat down at 1:00pm and we were full by 1:30pm! Definitely worth it to make a trip to Chilis!
Long wait for door dash order most places offer me a free pop while I wait not impressed 👎👎👎
We had a normal date night and decided to stop in. I've always been pleased with the service as well as the food. Tonight was made a bit exceptional out of our previous trips, our waitress Kaylee being the main reason. She was incredibly kind, and she was fantastic from start to finish. As a former server, I couldn't recommend her more. She knew the menu like the back of her hand, was careful about ID when my husband and I ordered alcohol, and she stayed on top of us in a way that was consistent but non intrusive yet also in a way that was inviting conversation if we wanted that. I didn't get to leave my personal review on the machine because it timed out while I was asking her name. So I figured I'd leave it here, because she was truly wonderful. Also, the food was great. I had the old timer, and my husband ordered surf and turf (which I naturally had some of)
Highly recommend the surf and turf haha.
Atmosphere: 5
Food: 5
Service: 5
My wife & I ate here for the 1st time although we've live here 40 years. The staff was extremely nice & mindful, very excellent staff. The food was good and menu selections plentiful.
The restaurant was clean and bright.
But like all restaurants that use the pay at you seat kiosk, the tip is figured AFTER taxes.
Taxes are imposed by the government and not part of the waitress performance or food or service. So if you bill before tax comes to $100 then tax is added, $2 is added to a 20% tip.
Tip guilt or tip shaming in America is getting out of control. And to repeatedly see this brazen form of customer theft is adding to customers building disregard for tipping.
Here is how this will likely play out.
Yes many waitresses depend on tips, honestly calculated tips. As more customers realize these kiosk are stealing tips, some customers will STOP tipping, this will directly impact the restaurant service. The restaurant industry must stop this kind of customer stealing, computing the amount of the tip AFTER taxes is stealing from customers.
Atmosphere: 5
Food: 5
Service: 5
Great service. Try the new smasher burger.
Atmosphere: 5
Food: 5
Service: 5
Excellent service, fast and delicious food
Atmosphere: 4
Food: 4
Service: 4
Burgers are good, so are southwest egg rolls, but the ribs are trash. Driest and worst ribs I've ever had in my life.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hamburger, Fries, Triple Dipper, Southwestern Eggrolls
My burger was under cooked. When brought to their attention another was made and wasn't charged for either. All other food and service was great.
Atmosphere: 3
Food: 3
Service: 5
Food was good and service by Austin was great.
Atmosphere: 4
Food: 4
Service: 5
Awesome food, smooth service, and clean store. Didn't catch server's name though, and didn't get the receipt (Another member of my party paid).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans, Chicken, Chicken Crispers, Triple Dipper
Love Chili's lunch menu and mango tea
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was good; burgers were a tiny bit overdone, but we were hungry, and I've had worse. Appetizers came out very fast, right after they were made in the kitchen! Very nice atmosphere overall, super polite and attentive wait staff. There were some pretty bright lights over our section. I'm not sure why it was set up like that. Other than the bright lighting (we had been traveling all day), the atmosphere was perfect - not too noisy even though it was busy, and it was clean!
Atmosphere: 5
Food: 4
Service: 5
Food was great and server was nice.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Triple Dipper
Good choices and they have some deals which make it more affordable. Food was good and service was great.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sampler Platter, 3 for Me
Our server Noah was wonderful, and very apologetic with our app was taking a bit long. He was extremely attentive and friendly. The kitchen was awesome!! We sat down at 1:00pm and we were full by 1:30pm! Definitely worth it to make a trip to Chilis!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mushroom Swiss Burger, Triple Dipper
We’ve never had a bad experience at this location. Servers are always nice, food is always great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Triple Dipper
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