Domino's Pizza
512 N Willow Ave, Cookeville
(931) 520-3333
Recent Reviews
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Placed an order in store. The older gentleman was being rude and snappy at everyone. They are short staffed
Atmosphere: 1
Food: 3
Service: 2
I ordered the philly cheese steak sandwich with small pizza sale and was surprised at how little toppings you get on a sandwich now compared to when they were first introduced, the thinnest layer of meat and toppings possible that doesn't add any depth to the sandwich, it's more like 'taste of philly cheese steak' or 'essence of philly cheese steak'. If you ordered a bread-and-cheese toasted sandwich and lit a philly cheese steak scented candle while eating it, you would get the same nutritional effect as eating a philly cheese steak sandwich from dominos.com. Pretty sure you would get a better sandwich from the frozen food section in the grocery store instead of paying someone extra to hand-skimp it for you here. Their 50% off pizza deals are good when they have them, and would otherwise bump the store up to 3 or 4 stars, but they use those deals to rope you into ordering some scam artist item like their sandwich. I know they used to be good because I remember when dominos released the sandwich it was a big exciting ordeal to have it over the competition but now I don't see how you could be happy ordering one. It's an annoying issue because it's obnoxious to call up a store and say 'hey there's not enough meat in my sandwich' and be one of those customers but also you get a sandwich so skimpy that you never want to order there again. I don't know maybe stop wasting everyone's time and energy making a stupid sandwich with no meat on it if you advertise it to have meat in it
Atmosphere: 4
Food: 1
Service: 4
Bro! How do y'all forget the only toppings I asked and paid for, EXTRA CHEESE!!! Everybody telling you this place is crap is right, don't go here.
Food: 1
DO NOT WASTE YOUR MONEY HERE! Once again Domino displays how incompetent this location is. Got 2 thin crusts both with extra cheese and neither had it plus mine was overcooked somehow. The cheesy bread was once again more bread than cheese on the inside. In the past (less than a month ago) the fries and wings have been undercooked and the sandwiches are barely warm out of the store. I arrive early for pickup so waiting isn't the issue for temps. This location is blacklisted for me and I suggest anyone reading do the same, I don't know if it's the people or the equipment but the food is garbage.
Food: 1
I’ve been a customer at this store for about 10 years. Probably spent hundreds, if not thousands ordering pizza for my family 2-3 times a month over that period of time. I had an incident this morning where I was dropping my wife off to pick up something from a neighboring store and was there probably 3 minutes at max. As soon as I pulled up, this very aggressive lady immediately came out and accused us of loitering and pointed at the signs indicating that there is only parking for her store there. Not just us but an elderly couple next to us. I was just sitting in the car with my sleeping baby and she was out there yelling at me, threatening to call the police, and taking pictures of my license plate as “proof” of the supposed “loitering.”
She never even asked what I was doing. For all she knows, we could’ve been there to get a pizza along with some other things but she doesn’t know that because she came at us extremely aggressively and didn’t even bother to assess the situation like a mature adult.
I called the store back to complain about her behavior and she ended up being the GM (supposedly). I think her name is Amanda. But she answered and continued to accuse me of loitering, even through she didn’t even know why I was there, she didn’t allow me to speak and when I asked for her bosses info, she hung up on me. This lady has some poor management and customer service skills if that’s how she treats people in the community. They need to fire or demote her.
I’m never ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
It's ok.
Atmosphere: 4
Food: 4
Service: 4
Great experience. I haven't had dominos in almost 20 years and it has changed for the better.
Atmosphere: 4
Food: 4
Service: 5
The pizza has been horrible recently. We have been given raw pizza after raw pizza. The management /customer service was great, & I appreciate them trying to fix the mistake (or attempting to), which they did extremely quickly. I'm wondering if their ovens are out of order in some way? Possibly some component fried from power outages or just wear&tear & in need of replacement? Somebody should look into that.
Atmosphere: 3
Food: 1
Service: 5
Good deals
Vegetarian options: There crust is one of my favorites
Kid-friendliness: Yes
Wheelchair accessibility: Don't know
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Deluxe Pizza Cheesy Breadsticks
Great thin crust pizza.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love there pizza
Atmosphere: 3
Food: 5
Service: 5
Everything was perfect good job guys
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Deluxe Pizza Cheesy Breadsticks
Actually the best Domino’s in
Atmosphere: 5
Food: 5
Service: 5
Ny style pizza was excellent. Very fresh and hot. Wings cooked to perfection. Thank you for the excellent service and fast delivery.
Food: 5
Service: 5
Recommended dishes: Plain Wings
Best general manager around. Great service and staff
Atmosphere: 5
Food: 5
Service: 5
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