I waited a week to post this so I could objectively understand why anyone would use a delivery service when food service workers don’t seem to care that the job they are being paid to do(preparing others food) versus scrolling or talking on their phones! My daughter had lunch Doordashed from Jimmy John’s last Tuesday, what a bad decision for the restaurant choice! She ordered a footling Roast Beef w/cheese & paid for EXTRA BACON….her sandwich had NO CHEESE OR BACON despite her paying extra! My “sub” was a 6 inch (ha) it was the length of a plastic fork & about one inch wide, I can only eat certain things & ordered only turkey & cheese….imagine my delight 😱when I see nasty, browning lettuce, tomatoes & EXCESSIVE mayo…no cheese & 2 pieces of Turkey! This food was $27 before the delivery fees(I would not pay those, it’s just asking for a bad meal) Doordash should CHECK orders but I HIGHLY DOUBT that happens regardless the fault lays with Jimmy John’s & their lack of quality food made with care. Eating out is expensive so shouldn’t we expect our food to be made as we ordered & to be worth what the cost is….I do not suggest anyone spend their hard earned money at Jimmy John’s as they definitely don’t value their customers food quality or preparation!!!
Atmosphere: 1
Food: 1
Service: 1
John Richey
Went pick up my order I told the lady 4 times my name and the lady cutting the meat on meat cutter rolled her eyes at me and I stared yelling at me and was very rude I told her she had no right to talk to me like that and I’d be contacting the owner of the store!
Atmosphere: 1
Food: 1
Service: 1
Kerri Spencer
Food is good. Service as it pertains to delivery and resolution is awful. For the second time our food has been delivered to the wrong address. When we call about it the staff including managers do not know how to resolve. They offer a free cookie or drink. They give excuse they not resolution. They drivers us Apple Maps which are not updated or correct. Google maps is what should be used. If drivers do not know how to use google maps the it is up to Managers to teach them. Part of training! Hold drives accountable and when food is delivered incorrectly make the driver go back and correct. They want a tip but don’t want to earn it! Improper training is what damages a business!
Food: 4
Service: 1
Jerry Burton
Excellent prices and customer service! I'd return if in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Huntsman Sub
GGCC78
Always good and fresh!
Atmosphere: 4
Food: 4
Service: 4
Brad Jon
Jimmy Johns has Great Sandwiches and they make them fast. Try the #9 Italian Sub. Wow!! What a Sandwich. 100 times better than Subway, and better prices!!
Atmosphere: 5
Food: 5
Service: 5
Jenn M
I love Jimmy Johns, but out of the 4 times I have ordered to pick up or eat in, I have had issues 2 times. Do better
Atmosphere: 5
Food: 4
Service: 4
1979bump
Could not place my order because I had to have exact cash or card, not every one uses a card
Service: 1
Spencer
Needs to be cut in the middle so I can split it with others. I ordered a sub sandwich not a wrap.
Atmosphere: 1
Food: 1
Service: 1
Cody Swafford
I had Jimmy John's for the first time and it was wonderful. I wasn't sure what to order when I walked in, but Elisabeth was extremely helpful and knowledgeable about the menu. I ordered an Italian Club, and the bread, meats and veggies were super fresh. Definitely a great spot for a quick and delicious lunch.
I waited a week to post this so I could objectively understand why anyone would use a delivery service when food service workers don’t seem to care that the job they are being paid to do(preparing others food) versus scrolling or talking on their phones! My daughter had lunch Doordashed from Jimmy John’s last Tuesday, what a bad decision for the restaurant choice! She ordered a footling Roast Beef w/cheese & paid for EXTRA BACON….her sandwich had NO CHEESE OR BACON despite her paying extra! My “sub” was a 6 inch (ha) it was the length of a plastic fork & about one inch wide, I can only eat certain things & ordered only turkey & cheese….imagine my delight 😱when I see nasty, browning lettuce, tomatoes & EXCESSIVE mayo…no cheese & 2 pieces of Turkey! This food was $27 before the delivery fees(I would not pay those, it’s just asking for a bad meal) Doordash should CHECK orders but I HIGHLY DOUBT that happens regardless the fault lays with Jimmy John’s & their lack of quality food made with care. Eating out is expensive so shouldn’t we expect our food to be made as we ordered & to be worth what the cost is….I do not suggest anyone spend their hard earned money at Jimmy John’s as they definitely don’t value their customers food quality or preparation!!!
Atmosphere: 1
Food: 1
Service: 1
Went pick up my order I told the lady 4 times my name and the lady cutting the meat on meat cutter rolled her eyes at me and I stared yelling at me and was very rude I told her she had no right to talk to me like that and I’d be contacting the owner of the store!
Atmosphere: 1
Food: 1
Service: 1
Food is good. Service as it pertains to delivery and resolution is awful. For the second time our food has been delivered to the wrong address. When we call about it the staff including managers do not know how to resolve. They offer a free cookie or drink. They give excuse they not resolution. They drivers us Apple Maps which are not updated or correct. Google maps is what should be used. If drivers do not know how to use google maps the it is up to Managers to teach them. Part of training! Hold drives accountable and when food is delivered incorrectly make the driver go back and correct. They want a tip but don’t want to earn it! Improper training is what damages a business!
Food: 4
Service: 1
Excellent prices and customer service! I'd return if in the area.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Huntsman Sub
Always good and fresh!
Atmosphere: 4
Food: 4
Service: 4
Jimmy Johns has Great Sandwiches and they make them fast. Try the #9 Italian Sub.
Wow!! What a Sandwich. 100 times better than Subway, and better prices!!
Atmosphere: 5
Food: 5
Service: 5
I love Jimmy Johns, but out of the 4 times I have ordered to pick up or eat in, I have had issues 2 times. Do better
Atmosphere: 5
Food: 4
Service: 4
Could not place my order because I had to have exact cash or card, not every one uses a card
Service: 1
Needs to be cut in the middle so I can split it with others. I ordered a sub sandwich not a wrap.
Atmosphere: 1
Food: 1
Service: 1
I had Jimmy John's for the first time and it was wonderful. I wasn't sure what to order when I walked in, but Elisabeth was extremely helpful and knowledgeable about the menu. I ordered an Italian Club, and the bread, meats and veggies were super fresh. Definitely a great spot for a quick and delicious lunch.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always clean. Polite service. Food is exactly what you expect from a Jimmy Johns.
Atmosphere: 5
Food: 5
Service: 5
Really good sandwiches
Go to Jiimy Johns and pay almost $8 for this wonderful sandwich. I guess bread with a slice of ham and cheese is what inflation has done to us huh ?
Atmosphere: 3
Food: 2
Service: 4
Fresh tasting sandwiches
Great fast lunch. #9 Italian Night Club Unwich is my favorite. It's a salad you can hold!
Atmosphere: 5
Food: 5
Service: 5
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