Our round table was too small for the 6 of us. The food was good. The Server was friendly, but didn't keep our drinks refilled without being asked.
Irina Nedeva
We have been a customer of the Red Lobster in Cookeville for many years. We can't say enough positive things about Ms. Ramona. She is the best. She is incredibly helpful, very professional and always available to answer any questions. We have lived in many places and explored many restaurants and Ms. Ramona is the most hospitable and kind we have ever seen. Our toddler son Neil loves her.
Atmosphere: 5
Food: 5
Service: 5
Carolyn Lindsey
Ashley our waitress was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Biscuits, Fish & Chips, Hush Puppies
Sharon Pire
Crissy is the best, we always enjoy our time at this location
The food was great. This was the first time I have ever had the Manger, Sheila, take my order or deliver my food to the table. She was terrific. She provided the best service. She was so friendly and nice. While she is not a usual waitress/server, she has the skills and is a great one. Thank you Sheila for making a nice meal into a great one.
Wheelchair accessibility: My cousin is in a wheelchair and the staff made it easy for her to roll up to the table. They didn't complain about moving a couple chairs. It made our evening nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Biscuits
Lynn Harner
Food was delicious. I want to give a big shout out to Sheila the Manager as she stepped in and took over the service as I had been sitting with no service and she took the order and served me. Absolutely amazing person and great manager. She is truly a keeper and shows that she cares about the customers through her doors. Can’t say enough good things about her. You are very lucky to have her in your organization. Will definitely be going back. Due to the wait for service she actually paid for my meal. She went above and beyond!!!
Grace was an amazing server! Very attentive and accurate with our orders! Shelia the manager brought out our orders and was very attentive to our orders and satisfaction!
Atmosphere: 5
Food: 5
Service: 5
Barbara Alicea
Our waitress Ashton was very sweet and super attentive. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast
Christina West
We was a large group and our server Ashley F. was our server. She was amazing. None of us waited for anything. She was so sweet. We also was checked on by the manager Sheila. She was very involved with her team. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad, Mac and Cheese, Baked Potato, Chocolate Wave
Stephanie Snedecor
Ashley Frances was our server and she was amazing. There was 8 of us and she was on top of everything from the time we got here. And the manager Sheila was very helpful. She had several tables and she never made us feel like we were inconveniencing her. I would give more than 5 stars but Google doesn't let you.
Our sever Ashley was amazing. She did a good job and it was a party of 8. Sheila the manager was also amazing let us know how to get the qr to let us do a review for Ashley. Good job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese, Garlic Cheese Biscuits
Lloyd Moss
Very poor service. Server constantly apologizing for mistakes. Not only with our table, but her tables surrounding. Appetizer came out cold. She returned it to kitchen to replace. The amount of time to return was ridiculous and apologies abound! Main meal (Ultimate Feast) was mediocre at best. I don't do reviews, but I had to this time!!
Lisa Handy
Elizabeth was our waitress and she was friendly and very attentive to us. Shelia the manager was wonderful to make sure our food and service was amazing.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Admiral's Feast
Patsy Sells
We came in a large party. Ashley was absolutely amazing. We never needed a drink or cheddar biscuits she was very personable. You are very blessed to have her as a server. I was shocked that she was able to keep everyone straight. She was the best server I’ve had in a long time.
Parking: The manager Sheila was extremely nice as well. Overall it was a wonderful dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
Daniel Lawson
We had a great waitress Ashley....she was good great personality...
Our round table was too small for the 6 of us. The food was good. The Server was friendly, but didn't keep our drinks refilled without being asked.
We have been a customer of the Red Lobster in Cookeville for many years. We can't say enough positive things about Ms. Ramona. She is the best. She is incredibly helpful, very professional and always available to answer any questions. We have lived in many places and explored many restaurants and Ms. Ramona is the most hospitable and kind we have ever seen. Our toddler son Neil loves her.
Atmosphere: 5
Food: 5
Service: 5
Ashley our waitress was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Biscuits, Fish & Chips, Hush Puppies
Crissy is the best, we always enjoy our time at this location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Admiral's Feast, Garlic Cheese Biscuits
The food was great. This was the first time I have ever had the Manger, Sheila, take my order or deliver my food to the table. She was terrific. She provided the best service. She was so friendly and nice. While she is not a usual waitress/server, she has the skills and is a great one. Thank you Sheila for making a nice meal into a great one.
Wheelchair accessibility: My cousin is in a wheelchair and the staff made it easy for her to roll up to the table. They didn't complain about moving a couple chairs. It made our evening nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Biscuits
Food was delicious. I want to give a big shout out to Sheila the Manager as she stepped in and took over the service as I had been sitting with no service and she took the order and served me. Absolutely amazing person and great manager. She is truly a keeper and shows that she cares about the customers through her doors. Can’t say enough good things about her. You are very lucky to have her in your organization. Will definitely be going back. Due to the wait for service she actually paid for my meal. She went above and beyond!!!
Wheelchair accessibility: Great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Cheese Biscuits, Chocolate Wave
Grace was an amazing server! Very attentive and accurate with our orders!
Shelia the manager brought out our orders and was very attentive to our orders and satisfaction!
Atmosphere: 5
Food: 5
Service: 5
Our waitress Ashton was very sweet and super attentive. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Feast
We was a large group and our server Ashley F. was our server. She was amazing. None of us waited for anything. She was so sweet. We also was checked on by the manager Sheila. She was very involved with her team. Definitely will be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Side Salad, Mac and Cheese, Baked Potato, Chocolate Wave
Ashley Frances was our server and she was amazing. There was 8 of us and she was on top of everything from the time we got here. And the manager Sheila was very helpful. She had several tables and she never made us feel like we were inconveniencing her. I would give more than 5 stars but Google doesn't let you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crispy Brussels Sprouts, Garlic Cheese Biscuits
Restaurantji Recommends
Our sever Ashley was amazing. She did a good job and it was a party of 8. Sheila the manager was also amazing let us know how to get the qr to let us do a review for Ashley. Good job.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac and Cheese, Garlic Cheese Biscuits
Very poor service. Server constantly apologizing for mistakes. Not only with our table, but her tables surrounding. Appetizer came out cold. She returned it to kitchen to replace. The amount of time to return was ridiculous and apologies abound! Main meal (Ultimate Feast) was mediocre at best. I don't do reviews, but I had to this time!!
Elizabeth was our waitress and she was friendly and very attentive to us.
Shelia the manager was wonderful to make sure our food and service was amazing.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Admiral's Feast
We came in a large party. Ashley was absolutely amazing. We never needed a drink or cheddar biscuits she was very personable. You are very blessed to have her as a server. I was shocked that she was able to keep everyone straight. She was the best server I’ve had in a long time.
Parking: The manager Sheila was extremely nice as well. Overall it was a wonderful dinner.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato
We had a great waitress Ashley....she was good great personality...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Admiral's Feast, Baked Potato, Chocolate Wave, Fish & Chips, Hush Puppies
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