Sakura Hibachi Express
220 S Willow Ave, Cookeville
(931) 528-3898
Recent Reviews
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Food and service were good! Restaurant was dirty. Will do takeout next time.
Atmosphere: 2
Food: 4
Service: 4
We used to eat here all of the time. The past couple of times, it’s not been good. Last night, we ordered the hibachi steak and added zucchini and onions, same thing we always get. The rice was undercooked, the mushrooms were still white, again undercooked, Onions not cooked, and the steak was very bland. This is about a $15 meal. So I called and talked to the manager. I explained the situation and the manager said to bring in the ticket another day and they would replace the food. So I went there tonight for dinner since we literally just had to throw it away last night and there was a female manager there that said that she wouldn’t charge me for the onions and the zucchini add-on, but that I would have to pay for the rest of it. I thought maybe she didn’t understand the situation and that I had spoken with one of the managers already , but she did understand and that was her final determination. I don’t know if it’s new ownership our new management but something has definitely changed for the worse. I will say that they typically have the same person working the drive-through, and the guy is so unbelievably nice, even with the ridiculous situation tonight, he was very nice, but with all the other places where you can get hibachi steak, just call it in ahead of time and order somewhere else. The price is about the same, just about anywhere you go. I definitely won’t be eating there again.
Service: 1
You have forgotten to give me my extra shrimp sauce 2 times in a row. $1 a piece btw
It's one of my favorite places in town to eat. If it wasn't so expensive I'd eat there more often. But at least the quality matches the prices. Shrimp sauce is so good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Salmon, Hibachi Steak
Will never eat here again, especially inside. Tables sticky, bug powder on window seals (that kills roaches, etc) is unacceptable.
Atmosphere: 1
Food: 1
Service: 2
This place is great. Great food. Quick place to grab some food. They even let you call ahead and order pick up.
Atmosphere: 5
Food: 5
Service: 5
food has always been served hot and always delicious. never had a bad experience here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken Fried Rice, Spring Roll, Hibachi Chicken
Not impressed
Atmosphere: 2
Food: 2
Service: 3
Tasty tasty tasty and cheap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken
Consistent, high quality hibachi. Have enjoyed for over 10 years - no issues. Great pricing and portions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll, Hibachi Salmon, Hibachi Chicken
Restaurantji Recommends
Best sushi in town for the price
Atmosphere: 4
Food: 5
Service: 4
Food is good! Drink machine was down, but the guy didn't bother to mention it when we ordered a LG drink. Very affordable, good food. We will be back.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Hibachi Steak, Hibachi Chicken
A solid, consistent place to eat for years. As quick as any fast food place, but way healthier food and around the same price. The food has been always the same...excellent. We eat here more than any place in town. It could use a remodel...one day. Don't like the dreary can't-see-out windows.
Vegetarian options: They have all vegetable plates
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Hibachi Chicken Fried Rice, Hibachi Chicken
Food is great clean
Atmosphere: 5
Food: 5
Service: 5
Very rude i will never return there food wasn't good either. I am a very grateful person I don't complain about food but the tore experience was
Atmosphere: 1
Food: 1
Service: 1
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