I used to love sonic i went all the time for cheese fries then they changed them like why mess up something that's already perfect. I won't ne back
Food: 2
Service: 2
Recommended dishes: Mozzarella Sticks
Vicky Horn
I go there frequently even though rarely do we get what we order and it's always a huge deal to get it fixed so really it no different Than most other times I go there
Food: 4
Service: 2
Recommended dishes: Hot Fudge, Fries
Terry Hassler
I love Sonic and regularly visit the Crossville and Knoxville locations. The food is always on point and comes out quickly. However, the odd thing about the Cookeville location is there is no regular installed drive through. This is fine and dandy if the food comes out quickly but on my first visit here, I waited 17 minutes for the carhop to deliver. The food was perfect but the service at this location was lackluster this day. I'll be back for another go at it next week and we'll see if it was a fluke or the way the Cookeville location is ran.
Parking: No drive through.
Atmosphere: 4
Food: 5
Service: 3
Larry Bennett
Ok my biggest complaint is the position of the menu sign, it should be in front of your car, not beside you where only the driver can see it. Sonic Drive-in has its good days a n d bad days, and pending what Sonic you go to. I ask for lite ice in my drink but I get nearly a full o n e everytime. However most of the time the food is good, the girl hopps do a great job, they work hard for there pay. Should always Tip em. But I do have a soft spot for Sonic in my heart, I personally love Sonic. 🤪
I was trying to order my meal tonight, and the girl that answered was super rude and acted like she didn’t give a crap. I said nevermind and left. I feel like this particular location has gone down from customer service. Very sad
Service: 1
Michael Bumbalough
Found a bread tie in my food.. after all the attitude & getting that food replaced.. had to get my iced coffee replaced also.. Save your time & money.. Go somewhere else..
Sherry Tubb
Favorite place to eat. Food and drink were good and reasonably priced.
They cooked mine and my male friends food, but they didn’t cook my female friends order. Like sexism fr
Atmosphere: 2
Food: 5
Service: 1
Good Vibes
Got a 5 piece tender and 2 tender wraps. 3 of those 7 total, chicken tenders are the size of my index finger, 1 of them has completely no chicken in it. Thanks for wasting my money on deep fried crunchy bread. Don’t recommend anything with chicken tenders.
Well I'm a former,recent Sonic employee from another state and we are definitely trained to greet , repeat back the order and say ty afterwards. NOT the case at THIS particularly sonic. But no customer service skills whatsoever with the long blond haired young lady this afternoon....such a bummer ?
Atmosphere: 2
Food: 5
Service: 1
Savannah Davis
Fries were stuck together in a block and I never get the sauce they're supposed to come with
Atmosphere: 3
Food: 3
Service: 3
Shelly O.
I have been to a sonic 3 times in my entire life. After my first horrible experience & approx 8- 12 months later I thought one day I would try again. The first park & order slot we tried to use the intercom was broken, had to move. It took forever for someone to answer the intercom and I thought their food was horrible. I went one more time about 5 months later, this time I thought I would just get a simple slushy & go through the drive through, how hard is that right? Once again nobody answers the intercom, I waited well over 4-7 minutes. I've never been back & will not go back.
Atmosphere: 3
Food: 1
Service: 1
Jason Graham
This place is a joke! Way overpriced, people were rude and we waited 25 minutes for our food only to see that it was totally messed up. If you want sonic go to algood!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Paxton Mahler
Place is terrible and they always forget stuff. Last time my food was messed up and they were rude. Go to the algood sonic! WAY better
I used to love sonic i went all the time for cheese fries then they changed them like why mess up something that's already perfect. I won't ne back
Food: 2
Service: 2
Recommended dishes: Mozzarella Sticks
I go there frequently even though rarely do we get what we order and it's always a huge deal to get it fixed so really it no different Than most other times I go there
Food: 4
Service: 2
Recommended dishes: Hot Fudge, Fries
I love Sonic and regularly visit the Crossville and Knoxville locations. The food is always on point and comes out quickly. However, the odd thing about the Cookeville location is there is no regular installed drive through. This is fine and dandy if the food comes out quickly but on my first visit here, I waited 17 minutes for the carhop to deliver. The food was perfect but the service at this location was lackluster this day. I'll be back for another go at it next week and we'll see if it was a fluke or the way the Cookeville location is ran.
Parking: No drive through.
Atmosphere: 4
Food: 5
Service: 3
Ok my biggest complaint is the position of the menu sign, it should be in front of your car, not beside you where only the driver can see it. Sonic Drive-in has its good days a n d bad days, and pending what Sonic you go to. I ask for lite ice in my drink but I get nearly a full o n e everytime. However most of the time the food is good, the girl hopps do a great job, they work hard for there pay. Should always Tip em. But I do have a soft spot for Sonic in my heart, I personally love Sonic. 🤪
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Quarter Pound Double Cheeseburger, Tots, Cheeseburger
I was trying to order my meal tonight, and the girl that answered was super rude and acted like she didn’t give a crap. I said nevermind and left. I feel like this particular location has gone down from customer service. Very sad
Service: 1
Found a bread tie in my food.. after all the attitude & getting that food replaced.. had to get my iced coffee replaced also.. Save your time & money.. Go somewhere else..
Favorite place to eat. Food and drink were good and reasonably priced.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sandwich, Onion Rings
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Recommended dishes: Chili Cheese Tots, Quarter Pound Double Cheeseburger, Lemonade, Oreo, Tots, Sandwich, Fries, Burger, Cheeseburger
They cooked mine and my male friends food, but they didn’t cook my female friends order. Like sexism fr
Atmosphere: 2
Food: 5
Service: 1
Got a 5 piece tender and 2 tender wraps. 3 of those 7 total, chicken tenders are the size of my index finger, 1 of them has completely no chicken in it. Thanks for wasting my money on deep fried crunchy bread. Don’t recommend anything with chicken tenders.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Well I'm a former,recent Sonic employee from another state and we are definitely trained to greet , repeat back the order and say ty afterwards. NOT the case at THIS particularly sonic. But no customer service skills whatsoever with the long blond haired young lady this afternoon....such a bummer ?
Atmosphere: 2
Food: 5
Service: 1
Fries were stuck together in a block and I never get the sauce they're supposed to come with
Atmosphere: 3
Food: 3
Service: 3
I have been to a sonic 3 times in my entire life. After my first horrible experience & approx 8- 12 months later I thought one day I would try again. The first park & order slot we tried to use the intercom was broken, had to move. It took forever for someone to answer the intercom and I thought their food was horrible. I went one more time about 5 months later, this time I thought I would just get a simple slushy & go through the drive through, how hard is that right? Once again nobody answers the intercom, I waited well over 4-7 minutes. I've never been back & will not go back.
Atmosphere: 3
Food: 1
Service: 1
This place is a joke! Way overpriced, people were rude and we waited 25 minutes for our food only to see that it was totally messed up. If you want sonic go to algood!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Place is terrible and they always forget stuff. Last time my food was messed up and they were rude. Go to the algood sonic! WAY better
Atmosphere: 1
Food: 1
Service: 1
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