This is the worst sonic I’ve been through. My fiance and I got a milkshake and it was completely melted down and was like milk, and not even ten minutes before we got our food we see them dancing making tiktoks. Have proof btw. Price is ridiculous for not getting what we wanted.
Atmosphere: 2
Food: 1
Service: 1
Christy Beed
Good food, friendly employees
alexandria martin
charged me for the wrong extras on blast and didnt even put cookie dough in my milkshake and again charged me for it fries were overcooked and took forever for my 2 drinks and fries👎
Atmosphere: 1
Food: 1
Service: 1
Amy Whatson
Horrible service food AND drinks were messed up.
Atmosphere: 1
Food: 1
Service: 1
Christopher Haley
Food was good just the card reader was not working
Atmosphere: 3
Food: 4
Service: 3
P Suns
We were at the Cookeville location, our orders were wrong. We ordered online and wanted to add to our order after we placed it, but no one knew how to add to online order.None of the employees knew anything about using the app, So we pressed the service button and waited close to 5 min before getting a response. After that, we waited forever to get our drinks. It took so long my wife went to the door twice to ask for them, when we finally got them they were wrong. Really disappointed with this place. Btw, the location on Jackson wasn't any better.
Service: 1
Joey Garland
Service with a smile!
Atmosphere: 5
Food: 5
Service: 5
E59ESlindseyr
I cannot believe that I put in my order over my phone checked in immediately under two minutes from putting in my order and they made me wait. Having only a drink mind you until they filled multiple multiple food orders. I push the button to make sure that they saw my check-in they said yes they still have two more orders in front of me as it if you can’t bring a drink out with someone’s combo I was a server for many many years. that’s how it supposed to work not this way. I hardly ever complain, but when I finally got my drink, it does not even have any ice in it. It’s disgusting. I was in a super big hurry almost left without it probably wouldn’t even been this upset if I had because it’s a huge disappointment, considering the weight. And even if the food orders came in before my order, my point is, it’s just a drink get it with the other customers drink and go on and get someone else out of there to get your stall free because obviously it was made or my eyes would not have been melted and my drink would not taste like crap
i ordered two drinks and it came too 9 dollars. i payed with cash and the brown haired girl with glassss only gave me 4 dollars back when i payed with a 20. my husband goes to get the change back and he sees the girl get it from the desk and ask him if he needs anything. she then hands him 6 dollars back and says “sorry i’m just bad at change”. he didn’t even get to tell her he had only 4 dollars she knew the exact amount. weird experience just wanted two drinks. seems like some people are running a scam.
Atmosphere: 1
Food: 4
Service: 1
Chad Gregg
Make sure you always tip your server she will be smiling as she brings your food to your car
Atmosphere: 4
Food: 4
Service: 5
Larry Long
Ordered online the app. Great experience
Atmosphere: 5
Food: 5
Service: 5
Joseph Matlock
Waited 45 minutes just for a guy to walk out and say they were out of an item and they hadn’t started making our order.
This is the worst sonic I’ve been through. My fiance and I got a milkshake and it was completely melted down and was like milk, and not even ten minutes before we got our food we see them dancing making tiktoks. Have proof btw. Price is ridiculous for not getting what we wanted.
Atmosphere: 2
Food: 1
Service: 1
Good food, friendly employees
charged me for the wrong extras on blast and didnt even put cookie dough in my milkshake and again charged me for it fries were overcooked and took forever for my 2 drinks and fries👎
Atmosphere: 1
Food: 1
Service: 1
Horrible service food AND drinks were messed up.
Atmosphere: 1
Food: 1
Service: 1
Food was good just the card reader was not working
Atmosphere: 3
Food: 4
Service: 3
We were at the Cookeville location, our orders were wrong. We ordered online and wanted to add to our order after we placed it, but no one knew how to add to online order.None of the employees knew anything about using the app, So we pressed the service button and waited close to 5 min before getting a response. After that, we waited forever to get our drinks. It took so long my wife went to the door twice to ask for them, when we finally got them they were wrong. Really disappointed with this place. Btw, the location on Jackson wasn't any better.
Service: 1
Service with a smile!
Atmosphere: 5
Food: 5
Service: 5
I cannot believe that I put in my order over my phone checked in immediately under two minutes from putting in my order and they made me wait. Having only a drink mind you until they filled multiple multiple food orders. I push the button to make sure that they saw my check-in they said yes they still have two more orders in front of me as it if you can’t bring a drink out with someone’s combo I was a server for many many years. that’s how it supposed to work not this way. I hardly ever complain, but when I finally got my drink, it does not even have any ice in it. It’s disgusting. I was in a super big hurry almost left without it probably wouldn’t even been this upset if I had because it’s a huge disappointment, considering the weight. And even if the food orders came in before my order, my point is, it’s just a drink get it with the other customers drink and go on and get someone else out of there to get your stall free because obviously it was made or my eyes would not have been melted and my drink would not taste like crap
Good food and shakes. Brings back the old days.
Atmosphere: 5
Food: 5
Service: 5
Who ever worked Aug 1 2025 on the headset is this
Restaurantji Recommends
i ordered two drinks and it came too 9 dollars. i payed with cash and the brown haired girl with glassss only gave me 4 dollars back when i payed with a 20. my husband goes to get the change back and he sees the girl get it from the desk and ask him if he needs anything. she then hands him 6 dollars back and says “sorry i’m just bad at change”. he didn’t even get to tell her he had only 4 dollars she knew the exact amount. weird experience just wanted two drinks. seems like some people are running a scam.
Atmosphere: 1
Food: 4
Service: 1
Make sure you always tip your server she will be smiling as she brings your food to your car
Atmosphere: 4
Food: 4
Service: 5
Ordered online the app. Great experience
Atmosphere: 5
Food: 5
Service: 5
Waited 45 minutes just for a guy to walk out and say they were out of an item and they hadn’t started making our order.
Atmosphere: 1
Food: 1
Service: 1
Got food wrong
Food: 1
Service: 2
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