Steak 'n Shake

Name: Steak 'n Shake
Address: 1125 Interstate Dr, Cookeville, Tennessee, 38501, US
Telephone: (931) 525-6742
Price range: $
Rating: 4

$ • Burgers, Fast Food

Hours:
1125 Interstate Dr, Cookeville
(931) 525-6742

Menu Order Online

About Steak 'n Shake

Steak 'n Shake offers a dining experience with mixed results. While some customers have enjoyed their food and service, others have reported issues with ordering, receiving, and serving themselves. The menu features classic options like burgers, fries, and shakes, with a limited vegetarian selection, including a grilled cheese. The restaurant has made efforts to improve accessibility for wheelchair users. Overall, the quality of food is generally praised, especially for their delicious milkshakes and affordable burgers. Customers appreciate the large portions and tasty options like the garlic burger. Service can be inconsistent, with some guests experiencing the need to order via kiosk or computer, sometimes with added tips or fast service that requires quick cleanup of tables. Montana provided excellent service, being kind and patient while helping new customers navigate the kiosk, and personally checked to ensure everything was okay after the food was served. Despite some issues with the drink scan system and drink machines that didn’t work well, many still plan to return for the food, especially the milkshakes and burgers. The atmosphere can vary, but the food quality remains a highlight.