Subway
205 S Willow Ave, Cookeville
(931) 372-0322
Recent Reviews
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The staff working tonight was rude when entered the store she greeted us with at least someone is in a good mood I am going to be busy all night. Not great costumer service when someone is spending money that pays your salary
Poor service
Atmosphere: 5
Food: 1
Service: 1
The employees at this particular location are always super friendly! I wish I had the name of the lady that served me and my friends on April the 20th at like 11:00 p.m. ish. When I say she is one of the most friendly and personable people that I have dealt with in the food industry in a very long time, I'm not even exadurating!
Atmosphere: 3
Food: 5
Service: 5
The most pleasant person in a long time
Food: 4
Service: 5
horrible
Location has roaches. Terrible service. Disbursing atmosphere. Food was the lowest quality of food we've ever had.
Atmosphere: 1
Food: 1
Service: 1
Store closes early then they say! They close when they want!
Atmosphere: 1
Food: 1
Service: 1
Staffing 1 person to run an entire restaurant is unacceptable and irresponsible.
Wanda closed early Sunday night/ Monday 10/14/24. The door showed 2 am closing, as well as the app. Ordered 2 sandwiches no later than 12:05 am. Got there about 12:30 and I saw Wanda to the back. 3 or 4 college kids just walked out and got in their car so I was giving her a minute to use the restroom or grab a drink. I work in food. I understand. And I didn't see my food where they normally put pick up orders. So because I didn't go in immediately and was trying to give her 5 minutes to rest I didn't get my food and Wanda flipped the lights off to leave and I said ma'am I placed an order 30 minutes ago and said since it was after 12 and they close at 12 there was nothing she could do. Wow. Incredible.
Atmosphere: 1
Food: 1
Service: 1
Best subway I have had in years and the lady making my sandwich was awesome
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Wanda closed early Sunday night/ Monday 10/14/24. The door showed 2 am closing, as well as the app. Ordered 2 sandwiches no later than 12:05 am. Got there about 12:30 and I saw Wanda to the back. 3 or 4 college kids just walked out and got in their car so I was giving her a minute to use the restroom or grab a drink. I work in food. I understand. And I didn't see my food where they normally put pick up orders. So because I didn't go in immediately and was trying to give her 5 minutes to rest I didn't get my food and Wanda flipped the lights off to leave and I said ma'am I placed an order 30 minutes ago and said since it was after 12 and they close at 12 there was nothing she could do. Wow. Incredible.
Atmosphere: 1
Food: 1
Service: 1
Love subway
Atmosphere: 5
Food: 5
Service: 5
I went in to get a price on the foot long cookie which is advertised for 5.00 on line and this Subway has it for 5.99. Which actually comes out to over 6.00 dollars. I pointed out that it isn’t advertised for that. The manager came over to the laundry mat next door and threatened to have cars towed away from their parking lot. I looked over about 10 minutes after that and there were absolutely no cars in their parking area. I am not surprised after reading the reviews on them. The last time that I did eat there, it was terrible. There is a much better sub shop down the road from them and it starts with a B.
Staff was very helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Worst sub I’ve ever had! Bread was stale, looked like a 3 inch sandwich instead of a 6 in and the steak was dry and old. Do better!
Food: 1
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