Subway
205 S Willow Ave, Cookeville
(931) 372-0322
Recent Reviews
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horrible
Location has roaches. Terrible service. Disbursing atmosphere. Food was the lowest quality of food we've ever had.
Atmosphere: 1
Food: 1
Service: 1
Store closes early then they say! They close when they want!
Atmosphere: 1
Food: 1
Service: 1
Staffing 1 person to run an entire restaurant is unacceptable and irresponsible.
Wanda closed early Sunday night/ Monday 10/14/24. The door showed 2 am closing, as well as the app. Ordered 2 sandwiches no later than 12:05 am. Got there about 12:30 and I saw Wanda to the back. 3 or 4 college kids just walked out and got in their car so I was giving her a minute to use the restroom or grab a drink. I work in food. I understand. And I didn't see my food where they normally put pick up orders. So because I didn't go in immediately and was trying to give her 5 minutes to rest I didn't get my food and Wanda flipped the lights off to leave and I said ma'am I placed an order 30 minutes ago and said since it was after 12 and they close at 12 there was nothing she could do. Wow. Incredible.
Atmosphere: 1
Food: 1
Service: 1
Best subway I have had in years and the lady making my sandwich was awesome
Atmosphere: 4
Food: 3
Service: 5
Wanda closed early Sunday night/ Monday 10/14/24. The door showed 2 am closing, as well as the app. Ordered 2 sandwiches no later than 12:05 am. Got there about 12:30 and I saw Wanda to the back. 3 or 4 college kids just walked out and got in their car so I was giving her a minute to use the restroom or grab a drink. I work in food. I understand. And I didn't see my food where they normally put pick up orders. So because I didn't go in immediately and was trying to give her 5 minutes to rest I didn't get my food and Wanda flipped the lights off to leave and I said ma'am I placed an order 30 minutes ago and said since it was after 12 and they close at 12 there was nothing she could do. Wow. Incredible.
Atmosphere: 1
Food: 1
Service: 1
Love subway
Atmosphere: 5
Food: 5
Service: 5
I went in to get a price on the foot long cookie which is advertised for 5.00 on line and this Subway has it for 5.99. Which actually comes out to over 6.00 dollars. I pointed out that it isn’t advertised for that. The manager came over to the laundry mat next door and threatened to have cars towed away from their parking lot. I looked over about 10 minutes after that and there were absolutely no cars in their parking area. I am not surprised after reading the reviews on them. The last time that I did eat there, it was terrible. There is a much better sub shop down the road from them and it starts with a B.
Staff was very helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst sub I’ve ever had! Bread was stale, looked like a 3 inch sandwich instead of a 6 in and the steak was dry and old. Do better!
Food: 1
U can never call in an order cuz it's always busy. I've been trying to call about my order from last week and can't get through
The old lady working at the counter seems to always get bad reviews as seen by previous customers. Why is she still working here? Very rude and unprofessional.
Atmosphere: 2
Food: 3
Service: 1
Let me start by saying that we love Subway. We are new to town. We stopped by today to grab some lunch. When we stepped in the store there were 4 customers in front of us. Immediately we noticed that the 2 ladies behind the counter were being condescending to the customers. When it was our turn, we ordered our food like normal but the ladies we still condescending. Nice but condescending. The sandwiches were not made well. They skimped on the lettuce and other ingredients even though we ask for more. The lady that rung us up asked if we wanted chips and or cookies. I got the chips and my wife the cookies. We clearly said it to her. She didnt ring us up correctly. She i guess didnt hear us ask for cookies as well. After paying $35 for 2 sandwiches and 2 drinks and 1 chip, she didnt give us the cookies. When we told her that we asked for cookies, she didnt say anything to us and left. She called the other lady. The other lady came and gave us the cookies and told us that next time we need to tell the cashier that we need to ask for the cookies before ringing us up. Look i understand that sometimes people miscommunicate. However, the attitude these ladies demonstrated was uncalled for. Its like they were mad at us for something we didnt do. The condescending was top notch. Maybe they are working for the wrong company. We will try to visit other subways instead.
Atmosphere: 1
Food: 4
Service: 1
Very good service and delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki 6
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