Taco Bell

310 Big Mac Dr, Cookeville
(931) 537-9101

Recent Reviews

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Towana Gentry

They rake forever and often rude.

Atmosphere: 2

Food: 4

Service: 2

Alex Maye

Literally never give me taco sauce and I ask for extra every single time it’s not that hard guys I don’t want to go back throw the drive thru with screaming children.

Atmosphere: 2

Food: 3

Service: 2

Shelly Copeland

Late night cravings :-)

Atmosphere: 5

Food: 5

Service: 5

Kira Miller

Awesome Taco Bell! The team there was friendly, helpful, fast, above and beyond!! Great job! 10 out of 10 would recommend!

Atmosphere: 5

Food: 5

Service: 5

John Haney

The store manager Michael needs to be promoted immediately. The whole store is amazingly clean and I got a gigantic burrito! HEALTH INSPECTION definitely A+ here! His customer service skills are amazing and he talks to everyone great and even had a 3 minute conversation through the window.

Atmosphere: 5

Food: 5

Service: 5

Brian Emerton

The store manager Michael needs to be fired. The whole store is filthy and I found a roach in my burrito. HEALTH INSPECTION a must. His customer service skills are horrible and he tells at customers on the phone and over the counter.

Atmosphere: 1

Food: 1

Service: 1

Aza Pina

Overall a good place to eat but…Gordita tortillas are hard

Atmosphere: 5

Food: 4

Service: 4

Dylan

Locked the doors during fourth of July even though normally they're open at this time. This created a 50 car pileup out into the main street as everyone was trying to go through the drive through (which took longer than 40 minutes to get through)

Atmosphere: 1

Food: 3

Service: 1

Sara Bushey

Literally the WORST customer service I’ve ever experienced in my life and I’ve managed several restaurants including fast food. The girl in the drive thru window rolls her eyes and get an attitude anytime you ask for something simple. The manager also has a bad attitude, there was no need for her to have an attitude just because I placed two orders on the app. I would NEVER allow an employee or manager like those two to work in my work place. Horrible environment, you should treat customers with kindness because they are the reason you have a check, this is something I always tell all my employees. Taco Bell you should be ashamed having employees/managers like that. If you gotta worry about going to eat there a certain time of day because of how staff will treat you is just sad.

Atmosphere: 1

Food: 3

Service: 1

Scott Hamilton

The food just seems to be getting worse and worse.

Atmosphere: 2

Food: 1

Service: 4

Leda Stover

I ordered the Pizza and a large sweet tea. The pizza was so small only about 6” round. When I opened the box it smelled like the box. It taste awful. It was so thin with what looked to be so kind of meat spread, not HB meat I was so angry I couldn’t even eat it. It was nasty tasting. Lesson learned I will never eat there again. For $10.00 I could have got a Pizza Hut Medium Pizza.

Food: 1

hunter Terry

Chicken quesadilla is the bomb. The prices are fair and the service is fast.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mexican Pizza, Cheesy Gordita Crunch, Crunchwrap, Wrap, Nachos

Marcus Piercy

Good food nice place

Atmosphere: 3

Food: 4

Service: 4

Tracey Bertram

Clean, nice, great food, service was a little slow waiting for a cashier to come upfront

Atmosphere: 5

Food: 5

Service: 4

Anonymous Reviewer

I placed an online order and ate in the dining room. When I sat down I realized there was not only 1 thing wrong with my order, but 4. I happily excused two of the errors, and they happily replaced the other two. When I sat back down one of the items that was replaced was still not correct. The team was very friendly, but seemed as if they weren’t really paying attention to detail. I also felt as if the quality of the food could’ve been better. Pic of my spicy potato soft taco that was supposed to have no sauce, add sour cream. They must be running out of lettuce?? 3/13/25 5pm

Atmosphere: 1

Food: 2

Service: 3

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