The employees took their sweet time making the food while talking to each other. Usually they're pretty quick. Not this
Atmosphere: 1
Food: 5
Service: 2
David Carodine
Firehouse Sub in my opinion is the best sub shop we've had across all of Tennessee, judging by all the ones I've ever tried from Memphis, Nashville, Gallatin, and Smyrna Tennessee.
Atmosphere: 5
Food: 5
Service: 5
Jason Norman
Unacceptable.... Tea was marked sweet without anything sweet about it it was also spoiled from being out too long and the sandwich was not made right if I wanted a ham sandwich I would have went home and made what was given to
Atmosphere: 2
Food: 1
Service: 2
Benjamin Smith
Genuinely just a group of idiots, ordered 5 sandwiches for a birthday all 5 are wrong. If they weren’t so busy playing games and actually working maybe they’d get something better then a job at firehouse.
Atmosphere: 1
Food: 1
Service: 1
Tina Free
If I could give less than one star I would!! Owner doesn’t care about his customers when treated poorly at his restaurant. Doesn’t return your call!
Atmosphere: 1
Food: 1
Service: 1
Deborah King
We didn't even stay to try the food. We were visiting this area and have never been to a Firehouse Sub restaurant so thought we would try this one. We walked in and there were four people working behind the counter. Every one of them looked at us but not one of them said hi or welcome. We looked at the menu and still not one word spoken to us. Talk about not feeling welcome!!! We left and went somewhere else to eat. We might try another Firehouse Sub restaurant. Hopefully there is one with friendlier employees. We will not recommend this one to anyone!
Atmosphere: 1
Service: 1
Laurie Phillips
We went in to order dinner and tried to pay with a $100 bill. They refused and said they would not take a $100 bill. We left the restaurant without eating as we were at a restaurant in the US but could not use US currency. This was our second stop for dinner and neither would accept a $100 bill.
Service: 1
Shontrae Renfroe
My favorite spot. Excellent service & great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
Lady G
No one in the establishment had on a hairnet or wore gloves. The young boy was messing with his ear pods and fixing sandwiches. The other young boy was sniffling the entire time he was making sandwiches. I was soooo messed up that I left before placing my order.
markeesha stanback
I just left. I took 1 bite & spit it out. My bread is wet & soggy. This is the worst Philly cheesesteak that I ever had. I wish I could get my money back.
The man with a beard kept wiping his nose and forehead using his forearms while preparing my food. Lost my appetite instantly!
Atmosphere: 1
Food: 1
Service: 1
Classydiva JM
Subs were almost made correctly, both subs had ingredients that were requested to take off sandwich, outside of this subs were really good and sloppy just like I like it ?
Atmosphere: 5
Food: 4
Service: 5
Joy Zufall
They don’t know how to read. I continue to say NO PICKLE and still they put it on top of my sandwich. Pickles are disgusting. Occasionally there might be one single person who can read.Again unable to read. Made sandwich wrong asked for it to be remade and was made wrong again…
Christopher Hill
Food was delicious, very kid friendly, and it was very clean and neat ??
The food at any ? ? subs is amazing. I love the steak and cheese. The service was not great, the young person who took our order asked bare minimum questions, never smiled, never said anything that wasn't necessary. When we asked if we could get our order to go, from the vibe we got it was a big inconvenience. The people preparing our sandwiches were not in any hurry to assist. I was in there at lunch so it was full of people waiting on food. The staff at lunch time on a Friday could have been much better.
The employees took their sweet time making the food while talking to each other. Usually they're pretty quick. Not this
Atmosphere: 1
Food: 5
Service: 2
Firehouse Sub in my opinion is the best sub shop we've had across all of Tennessee, judging by all the ones I've ever tried from Memphis, Nashville, Gallatin, and Smyrna Tennessee.
Atmosphere: 5
Food: 5
Service: 5
Unacceptable.... Tea was marked sweet without anything sweet about it it was also spoiled from being out too long and the sandwich was not made right if I wanted a ham sandwich I would have went home and made what was given to
Atmosphere: 2
Food: 1
Service: 2
Genuinely just a group of idiots, ordered 5 sandwiches for a birthday all 5 are wrong. If they weren’t so busy playing games and actually working maybe they’d get something better then a job at firehouse.
Atmosphere: 1
Food: 1
Service: 1
If I could give less than one star I would!! Owner doesn’t care about his customers when treated poorly at his restaurant. Doesn’t return your call!
Atmosphere: 1
Food: 1
Service: 1
We didn't even stay to try the food. We were visiting this area and have never been to a Firehouse Sub restaurant so thought we would try this one. We walked in and there were four people working behind the counter. Every one of them looked at us but not one of them said hi or welcome. We looked at the menu and still not one word spoken to us. Talk about not feeling welcome!!! We left and went somewhere else to eat. We might try another Firehouse Sub restaurant. Hopefully there is one with friendlier employees. We will not recommend this one to anyone!
Atmosphere: 1
Service: 1
We went in to order dinner and tried to pay with a $100 bill. They refused and said they would not take a $100 bill. We left the restaurant without eating as we were at a restaurant in the US but could not use US currency. This was our second stop for dinner and neither would accept a $100 bill.
Service: 1
My favorite spot. Excellent service & great food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich
No one in the establishment had on a hairnet or wore gloves. The young boy was messing with his ear pods and fixing sandwiches. The other young boy was sniffling the entire time he was making sandwiches. I was soooo messed up that I left before placing my order.
I just left. I took 1 bite & spit it out. My bread is wet & soggy. This is the worst Philly cheesesteak that I ever had. I wish I could get my money back.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheesesteak
Restaurantji Recommends
The man with a beard kept wiping his nose and forehead using his forearms while preparing my food. Lost my appetite instantly!
Atmosphere: 1
Food: 1
Service: 1
Subs were almost made correctly, both subs had ingredients that were requested to take off sandwich, outside of this subs were really good and sloppy just like I like it ?
Atmosphere: 5
Food: 4
Service: 5
They don’t know how to read. I continue to say NO PICKLE and still they put it on top of my sandwich. Pickles are disgusting. Occasionally there might be one single person who can read.Again unable to read. Made sandwich wrong asked for it to be remade and was made wrong again…
Food was delicious, very kid friendly, and it was very clean and neat ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Submarine Sandwich, Cheesesteak
The food at any ? ? subs is amazing. I love the steak and cheese. The service was not great, the young person who took our order asked bare minimum questions, never smiled, never said anything that wasn't necessary. When we asked if we could get our order to go, from the vibe we got it was a big inconvenience. The people preparing our sandwiches were not in any hurry to assist. I was in there at lunch so it was full of people waiting on food. The staff at lunch time on a Friday could have been much better.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cheesesteak