I have ordered from this location twice. Both times I had issues. The first time they charged me twice and I had to call several different numbers and ended up having to call the Covington store again. After calling them twice and corporate twice I was frustrated. I ended up getting a refund, but I had to be ugly to get anything done. Second time I ordered the brownie and didn’t receive it and you can’t get through to the store.
Service: 1
Amani Clemons
Awesome crew I love their spirits,wouldn't visit if it wasn't for the awesome crew.
Atmosphere: 5
Food: 5
Service: 5
Michael Ricketts
Great pizza, quick service and great deal
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Kinney
These people at covington have shitty attitudes and can't handle the job. And not to meantion for some reason it's not a way to talk to a manager
Atmosphere: 1
Food: 4
Service: 1
Tricia Shoemaker
Was a mess up with the website/app sending my Brownsville TN order to Covington. I was suppose to be there to pick up at a set time so we tried calling three times. We were sent to voicemail. So when we got there we walked in to 1 person waiting on their order and a young man at the window. About 5 to 7 other walking around doing things in the back and no one spoke to us. One young man came out and walked past us not speaking at least 5 times completely ignoring us. The customer waiting made a comment no one helped him for 10 minutes so he wasn't surprised at my wait to be spoken too. After 10 minutes and several attempts to get the young man walking past us attention the young Man named Arron at the window asked if he could help. I told him he was the 1st to speak to us, that we'd been ignored. He apologized and we told him our website situation and he got our large order and still apologized again. You need more employees like Arron and to get rid of staff that ignores customers. Worked in customer service 25+ years and never would this behavior been acceptable. There were 4 cars come through that Arron was busy with while everyone else ignored the front. That's not good business. Will definitely go back to Brownsville if this is Covingtons way of treating paying customers.
Ericka Bennett
Parking: Easy to get a park up front
Wheelchair accessibility: It's close to the highway
Atmosphere: 3
Food: 5
Service: 5
Lakisha Grandberry
Very nice and sweet stuff and they get you what you ask for
Atmosphere: 5
Food: 5
Service: 5
Sketch Master
good pizza for cheap
Atmosphere: 3
Food: 5
Service: 4
Patricia Taylor
I went to the Covington location on 7/6 and order 4 large pizza for my familly 2 pepperoni and 2 sausage, the pepperoni was fine but the sausage only had sausages on 4 slices and the rest had no meat. I didn't realize it until I got to Brighton. I didn't complain but the next day I wanted to order 4 more again for the kids and I ask the lady at the drive thru to make sure there is meat on all slices. She told me the it was not guaranteed that they can put meat on all slices. I ask for a supervisor she said she was the supervisor. I feel like if I pay for a sausage pizza that it should have sausage on all slices. I never heard such thing. I don't live here I live in Florida and we never had this problem. I will never order at that location again.
The girl working the drive thru window was so nice. I wanted a last-minute item, and it wasn't a problem to add to my order. I definitely will be returning
Atmosphere: 5
Food: 5
Service: 5
Deborah Sinsabaugh
Ordered online for pickup. It was ready on time. The staff was friendly and very polite.
Atmosphere: 5
Food: 5
Service: 5
Alexandria Marie
Took forever for 2 pizzas. Didn't get sauce with my crazy bread like I asked. We ordered at the screen and then we had to reorder when we got to the window.
Food: 3
Service: 2
Crockett Henson
Every time I have ever came to this location I have always had a extremely long wait. I am sitting here right now and they just opened. Nobody is here and they told me it would be a 6 minute wait and it's going on 30 mins. Absolutely
Uhhh 6/5!? I was too busy yesterday to pick up my pizza and they remade my entire order for me today.
Food is always amazing. Better than dominos.
THANK YOU GUYS
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Extramostbestest Cheese, Crazy Bread
I have ordered from this location twice. Both times I had issues. The first time they charged me twice and I had to call several different numbers and ended up having to call the Covington store again. After calling them twice and corporate twice I was frustrated. I ended up getting a refund, but I had to be ugly to get anything done. Second time I ordered the brownie and didn’t receive it and you can’t get through to the store.
Service: 1
Awesome crew I love their spirits,wouldn't visit if it wasn't for the awesome crew.
Atmosphere: 5
Food: 5
Service: 5
Great pizza, quick service and great deal
Atmosphere: 5
Food: 5
Service: 5
These people at covington have shitty attitudes and can't handle the job. And not to meantion for some reason it's not a way to talk to a manager
Atmosphere: 1
Food: 4
Service: 1
Was a mess up with the website/app sending my Brownsville TN order to Covington. I was suppose to be there to pick up at a set time so we tried calling three times. We were sent to voicemail. So when we got there we walked in to 1 person waiting on their order and a young man at the window. About 5 to 7 other walking around doing things in the back and no one spoke to us. One young man came out and walked past us not speaking at least 5 times completely ignoring us. The customer waiting made a comment no one helped him for 10 minutes so he wasn't surprised at my wait to be spoken too. After 10 minutes and several attempts to get the young man walking past us attention the young Man named Arron at the window asked if he could help. I told him he was the 1st to speak to us, that we'd been ignored. He apologized and we told him our website situation and he got our large order and still apologized again.
You need more employees like Arron and to get rid of staff that ignores customers. Worked in customer service 25+ years and never would this behavior been acceptable. There were 4 cars come through that Arron was busy with while everyone else ignored the front. That's not good business. Will definitely go back to Brownsville if this is Covingtons way of treating paying customers.
Parking: Easy to get a park up front
Wheelchair accessibility: It's close to the highway
Atmosphere: 3
Food: 5
Service: 5
Very nice and sweet stuff and they get you what you ask for
Atmosphere: 5
Food: 5
Service: 5
good pizza for cheap
Atmosphere: 3
Food: 5
Service: 4
I went to the Covington location on 7/6 and order 4 large pizza for my familly 2 pepperoni and 2 sausage, the pepperoni was fine but the sausage only had sausages on 4 slices and the rest had no meat. I didn't realize it until I got to Brighton. I didn't complain but the next day I wanted to order 4 more again for the kids and I ask the lady at the drive thru to make sure there is meat on all slices. She told me the it was not guaranteed that they can put meat on all slices. I ask for a supervisor she said she was the supervisor. I feel like if I pay for a sausage pizza that it should have sausage on all slices. I never heard such thing. I don't live here I live in Florida and we never had this problem. I will never order at that location again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Yummy pizza puffs! Quick drive thru
Atmosphere: 5
Food: 5
Service: 5
The girl working the drive thru window was so nice. I wanted a last-minute item, and it wasn't a problem to add to my order. I definitely will be returning
Atmosphere: 5
Food: 5
Service: 5
Ordered online for pickup. It was ready on time. The staff was friendly and very polite.
Atmosphere: 5
Food: 5
Service: 5
Took forever for 2 pizzas. Didn't get sauce with my crazy bread like I asked. We ordered at the screen and then we had to reorder when we got to the window.
Food: 3
Service: 2
Every time I have ever came to this location I have always had a extremely long wait. I am sitting here right now and they just opened. Nobody is here and they told me it would be a 6 minute wait and it's going on 30 mins. Absolutely
Atmosphere: 3
Food: 5
Service: 1
Loading...