Subway
741 US-51 A, Covington
(901) 476-0959
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
The customer service is horrible. That don’t acknowledge when you walk in through the door. I ordered a salad for the price of the salad she act like she didn’t want to put anything in the small bowl. I had to ask for her to change her gloves after using them to take money from another customer. When I asked for a refund she dropped my money on the counter instead of placing in my hand. Don’t waste your time on your lunch going to this location. Need to close down.
Atmosphere: 1
Food: 1
Service: 1
Went there after getting groceries on the way out. I ordered a turkey sandwich and my wife ordered a roast beef add pepperoni.
My wife’s sandwich had two slices of roast beef on it and they weren’t even folded to make it look fuller (flat) . When i begun to ask about this not being acceptable the attendant said its extra and gave me and my wife attitude . So we just let it be and left her order alone because we were hungry from being out all day running errands for the Fourth of July . When i ordered my sandwich after hers they repeated everything they said to me when i was deciding what i wanted on my sandwich loudly as if to rush me to get out of the store. I asked for light honey mustard , salt and pepper on it as a topping and instead the lady lathered a sauce i did not ask for on it and when i asked her to stop she kept going and ignored me, while rolling her eyes and muttering something in another language to her cohort . By then it was too late to change anything and i wasn’t about to go through that unpleasant process again so we sucked it up , paid and left for our food.
I normally don’t eat fast food (i consider subway fast food) , but i will not be stopping there again , heck if i need to get some grab and go while on the move i guess we’ll go to Burger King because at least there you can “have it your way”.
ZERO OUT OF TEN STARS DUE TO POOR CUSTOMER SERVICE AND BEING SKIMPY ON A COUPLE SLICES OF MEAT.
** see photo for how a roast beef sandwich from subway is supposed to look like compared to what i got.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2-foot longs 05/26/2025 and after arriving home I noticed they were made incorrectly (toppings were mixed up) I took back up there, and they did remake them, but they still did mine on the wrong bread. I did not care at this point and did not want to drive back up to subway again.
Atmosphere: 3
Food: 3
Service: 2
Get food from here at least 4 times a week. Like how whatever sandwich I get they remember what veggies and condiments I want.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, The Boss, All-American Club, Rotisserie-Style Chicken, All-Pro Sweet Onion Chicken Teriyaki, Chocolate Chip Cookie, The Hotshot Italiano
Stop serving food and 8pm and never acknowledged me or said anything. I had to ask if they were serving food- “it’s gone be a minute”.
Atmosphere: 1
Food: 1
Service: 1
Stop serving food and 8pm and never acknowledged me or said anything. I had to ask if they were serving food- “it’s gone be a minute”.
Atmosphere: 1
Food: 1
Service: 1
This spot is ok when you want a sandwich for your supper. Their two biggest issues seem to be customer interaction (their is nothing wrong with talking some to the customer while you are making his sandwich); and bridging the sometimes large gap between the sandwich on the commercials and the ones served.
I love subway one of my favorite
Atmosphere: 5
Food: 5
Service: 5
The food is always fresh, the restaurant is clean, the staff greets you when you walk in.
Atmosphere: 5
Food: 5
Service: 5
Didn't listen to what we wanted and put wrong toppings on it. And charged more than what we were supposed to got 2 foot longs and charged us for 4 6
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Quick service and polite
Atmosphere: 3
Food: 5
Service: 4
Good food and kind people, there was only two people working and 10 in line and the wait time wasn't
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki, Baked Lay's Original, Black Forest Ham, Subway Club
Total garbage
Atmosphere: 1
Food: 1
Service: 1
I would give less that one star if it were an option. I get there andthey were out of the cookies I ordered and the girl looked at me like I had 6 heads when I said if I wasn’t getting them I need my money back. Entire online order was wrong, produce on sandwiches and salad looked wilted and owner proceeded to scream at me over the phone and refused to give a refund. I will never visit this store again, not a lose, the staff is so rude, owners treat people like they’re out to get him and just overall the worst human being I’ve ever encountered.
Atmosphere: 1
Food: 1
Service: 1
Great place for a variety of sandwiches,salads and all fresh and delicious,the best place to get a good meal.
Atmosphere: 5
Food: 5
Service: 5
Loading...