Nick's Italian Ice

164 Cumberland Plaza, Crossville
(931) 202-1073

Recent Reviews

dαíѕч α.

I just went to Nicks Italian Ice with my family and I asked for a Regular size which is 3 scoops. I barely even got 2 scoops. I got to the very bottom of my cup and there wasn’t even half of a scoop of Blue Raz (I ordered Blue Raz & Tropical Passion) The girl that served us barely gave my brother any Cotton Candy ItalianIce.

Atmosphere: 1

Food: 3

Service: 1

Diego A

I recently visited Nick's Italian Ice with my family and unfortunately had a very disappointing experience. The service we received from Jacey, was extremely poor. Despite ordering four regular-sized Italian ices, we were given very small portions, which felt discriminatory considering other customers received more generous servings. Additionally, Jacey's attitude was unprofessional and unwelcoming.This behavior was consistent with past experiences involving Jacey at CCHS, where she exhibited racist behavior, including the use of derogatory language. It's disheartening to see such behavior carry over into her professional life, and it greatly impacted our visit. I hope management addresses these issues to ensure all customers are treated fairly and respectfully.

Atmosphere: 1

Food: 5

Service: 1

Lauren Scherer

We come here all the time and it’s always great, but today we went through the drive through and the girl was not very nice and barely filled our cups. My cup was half full and I was very disappointed. Paying the same price for half of what we usually get is ridiculous. Love the food but the service we got today was very discouraging.This picture was taken before I ate a single bite.

Atmosphere: 5

Food: 5

Service: 1

Recommended dishes: Italianice

Jenny Wyant

Very good selection and very yummy!

Atmosphere: 5

Food: 5

Service: 5

Jeannie England

Great people and good refreshments

Scott Hicks

Very much enjoyed this little place

Mandy Panetti

Great, locally sourced, freshly made ice cream.

Lester Alvarado

The worker there was great. I have a big family and she handled it very well. She was polite and got us all what we wanted with a big smile and professionalism.

Donna Meyer

Over priced. Servings were extremely small for the prices. The single scoop, think small Dixie cup size, wasn't even filled half way. No cones.

Chris Smith

They don't open until 1pm on Sunday. 3 cars were waiting in line and they didn't even bother to open at the correct time.I had to ask and they said"We'll be open later today."Thats it.Nothing else.No time, no apology.Nothing.Very unprofessional.

Christee Boles

This is my favorite place in the whole world. I would go get Italian Ice every day if possible. I love shaved ice but this is even better. A great place to take the kids for any occasions. The variety is also wonderful they always a flavor for everyone.

Cecil Moore

We visit every week. Love it

Gracie C.

do NOT eat here. YOU WILL GET FOOD POISONING! Moldy food in crockpots with rat s*** in it. & they reused the crockpots. there's a lot more but I'm not even gonna go there.

Lincoln Ryan

This is the way Italian ice should be! Smooth, flavorful and melts in your mouth. Every flavor I’ve tried has been delicious, and their drive-thru is extremely convenient. I’ve had their custard as well, but have yet to try their ice cream. Maybe next time!

Amalia Rosenthal

NEVER OPEN! Me and my mom have tried to go there 5 times and each time it was closed, what a rip off to only be open for 1 day a week! NOT A GOOD PLACE AT ALL!!

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