I am so grateful for our local Ruby's. Best burger deal in town. Friendly staff does an amazing job, especially when it is crowded. James gives us great service and keeps us loyal to Ruby's!
Atmosphere: 5
Food: 5
Service: 5
caroline smith
The restaurant was pretty unkempt and kind of dirty looking. Wait staff were seen eating food. A hair was found in my food and when I told the manager Randy about it, he was very rude and gaslit me about where the hair came from. I have blonde hair and this was long and red. I will not be eating here again!
Atmosphere: 1
Food: 1
Service: 1
Debra Gibson
Barbie was very nice! Tried the new Margherita chicken and it is very good,
Atmosphere: 5
Food: 5
Service: 5
Bailey Mangas
Barbie was great! Very friendly and nice to us, food was great!
Atmosphere: 5
Food: 5
Service: 5
Dave Job
Barbie was our waitress and she was wonderful!
Atmosphere: 4
Food: 5
Service: 5
Miriam Russell
Friendly but still professional. Excellent food. Good service will come again
Atmosphere: 5
Food: 5
Service: 5
Walter Prince
New have the best salads in the business
Atmosphere: 5
Food: 5
Service: 5
Lisa Briggs
Great meal at great price! And my server, Barbara, worked very hard to meet my dietary needs! Shout out to her!
Atmosphere: 4
Food: 5
Service: 5
Ashley Swicegood
It was not what I was expecting and especially for the price. Server never came to refill drinks, food was cold, and didn't look or feel like a clean environment. Won't be going back.
Parking: Crossville Tn
Kid-friendliness: Not kid friendly
Atmosphere: 1
Food: 1
Service: 1
Samuel Garrett
Me and my wife went there Sunday for lunch. I was told about a 30 min. wait time so we added our name to the wait list. As time went on everyone was seated except us and other couples that came in later were seated. Another customer pointed out you were here before us that I should say something. I asked the hostess if our name was on the list and she stated yes. Meantime it was going on waiting an hour. Another couple came in and was seated before us so we decided to leave.
A solid spot for a casual meal, and the staff is always friendly and welcoming. One of the standout features is their salad bar—easily one of the best around. It’s fresh, well-stocked, and has a great variety of toppings, dressings, and extras. Whether you’re making it your meal or just adding it on the side, it’s definitely worth it. The atmosphere is laid-back, and the service is usually quick and helpful. If you're in the mood for a good salad and some classic American fare, this place won’t let you down.
I am so grateful for our local Ruby's. Best burger deal in town. Friendly staff does an amazing job, especially when it is crowded. James gives us great service and keeps us loyal to Ruby's!
Atmosphere: 5
Food: 5
Service: 5
The restaurant was pretty unkempt and kind of dirty looking. Wait staff were seen eating food. A hair was found in my food and when I told the manager Randy about it, he was very rude and gaslit me about where the hair came from. I have blonde hair and this was long and red. I will not be eating here again!
Atmosphere: 1
Food: 1
Service: 1
Barbie was very nice! Tried the new Margherita chicken and it is very good,
Atmosphere: 5
Food: 5
Service: 5
Barbie was great! Very friendly and nice to us, food was great!
Atmosphere: 5
Food: 5
Service: 5
Barbie was our waitress and she was wonderful!
Atmosphere: 4
Food: 5
Service: 5
Friendly but still professional. Excellent food. Good service will come again
Atmosphere: 5
Food: 5
Service: 5
New have the best salads in the business
Atmosphere: 5
Food: 5
Service: 5
Great meal at great price! And my server, Barbara, worked very hard to meet my dietary needs! Shout out to her!
Atmosphere: 4
Food: 5
Service: 5
It was not what I was expecting and especially for the price. Server never came to refill drinks, food was cold, and didn't look or feel like a clean environment. Won't be going back.
Parking: Crossville Tn
Kid-friendliness: Not kid friendly
Atmosphere: 1
Food: 1
Service: 1
Me and my wife went there Sunday for lunch. I was told about a 30 min. wait time so we added our name to the wait list. As time went on everyone was seated except us and other couples that came in later were seated. Another customer pointed out you were here before us that I should say something. I asked the hostess if our name was on the list and she stated yes. Meantime it was going on waiting an hour. Another couple came in and was seated before us so we decided to leave.
Service: 1
Restaurantji Recommends
A solid spot for a casual meal, and the staff is always friendly and welcoming. One of the standout features is their salad bar—easily one of the best around. It’s fresh, well-stocked, and has a great variety of toppings, dressings, and
extras. Whether you’re making it your meal or just adding it on the side, it’s definitely worth it. The atmosphere is laid-back, and the service is usually quick and helpful. If you're in the mood for a good salad and some classic American fare, this place won’t let you down.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Salad Bar
Service was Great... Food. NOT SO
Atmosphere: 3
Food: 2
Service: 5
Jessica was amazing!!!!
Give that girl a raise !
Parking: Large
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Spinach Artichoke Dip, Hickory Bourbon Chicken
Ask for Megan! She’s the best!
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Salad Bar
Burgers were good fries were a little soft and small portion, server was friendly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger
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