Spent $17 and they wanna charge .50 for an extra ranch smh keep your ranch
spirit8929
Ended up not eating after being told that they were out of all most everything.
Atmosphere: 2
Food: 1
Service: 3
Lisa Tinch
Well Crossville, your Wendy's is just as bad as other states! My Jr cheeseburger deluxe was cold with ketchup, mustard, onions and pickles! NO! It should be mayo, tomato and lettuce. So disappointed! Nice sign on front door too. I guess you don't want people to enjoy a meal at your location.
Atmosphere: 1
Food: 1
Service: 1
Nicholas Marola
Store is filthy. Food was cold like it had been sitting all day. Lack of good leadership here.
Atmosphere: 1
Food: 1
Service: 1
Devin Mooney
Wendy's is always good.
georgia borah
The food was cold and the French fries tasted like they were a day old. The hamburger bun was hard. Nothing was made fresh.i think the food was made that morning and stayed out until lunch. That's what we were served.
Food: 1
Service: 1
Dan Loudin
Had to wait for a register person to come upfront employees were running around unprofessional hats on backwards shirttails out… Store was dirty. Front doors were all propped open for some reason… Dining room had numerous dirty tables… Counters were dirty… Employee front register does not know where anything was Such as sweet and low..Tea tea was horrible.
Atmosphere: 1
Food: 2
Service: 1
RUN4COVR2011
The staff were very rude and unprofessional. The food was also burnt
Atmosphere: 1
Food: 1
Service: 1
Linda Regan
I am a fan of Wendy's, but this one is very poorly managed, health inspector must be non existent, because this one would fail for sure. Nasty dirty, and the employees very poor service cleanliness and neatness should be a thing when serving food. I hope it improves, it seems the state of fast food in this country is in the toilet.
Atmosphere: 1
Food: 2
Service: 2
M Crumb
Did the drive thru. Had to wait for someone to take my order- and place seemed empty
My wife and I dined in here the other day. We asked for fresh fries and the manager refused to make us new ones. She had argued they just came up, despite us asking for a fresh order. We will not return! My BLT was undercooked.
Atmosphere: 3
Food: 3
Service: 2
Whimsical Wolf
The food was fresh, the service was okay. I went through the drive through, there were two cars in front of me so the time to get to the Wendy was okay. However had to wait awhile to get 6 nuggets, but they were fresh so that was okay.
Atmosphere: 3
Food: 3
Service: 3
jackiewF7746DY
There was no straw in my bag, which I didn't notice till I got on down the road. We bought $30 worth of stuff and one of the burgers was cold. I told them I wanted to make me another one. I haven't got home yet to look at the chili. The last time it only had about 4 or 5 beans in it. I called the 1 800 number and it was replaced.
Joe Lane
Everytime I come here they are out of salads, it does not matter if it is 6 pm or 10 pm. Their tea looks like water and you always have to wait for something. The employees are always nice is the only reason they got 2 stars.
Atmosphere: 1
Food: 1
Service: 3
tara harris
Went through drive through and got ice cold foods, sandwiches and fries. Ordered a double with cheese and pickle only but received cheese and ketchup! They weren’t busy so no excuse!
Spent $17 and they wanna charge .50 for an extra ranch smh keep your ranch
Ended up not eating after being told that they were out of all most everything.
Atmosphere: 2
Food: 1
Service: 3
Well Crossville, your Wendy's is just as bad as other states! My Jr cheeseburger deluxe was cold with ketchup, mustard, onions and pickles! NO! It should be mayo, tomato and lettuce. So disappointed! Nice sign on front door too. I guess you don't want people to enjoy a meal at your location.
Atmosphere: 1
Food: 1
Service: 1
Store is filthy. Food was cold like it had been sitting all day. Lack of good leadership here.
Atmosphere: 1
Food: 1
Service: 1
Wendy's is always good.
The food was cold and the French fries tasted like they were a day old. The hamburger bun was hard. Nothing was made fresh.i think the food was made that morning and stayed out until lunch. That's what we were served.
Food: 1
Service: 1
Had to wait for a register person to come upfront employees were running around unprofessional hats on backwards shirttails out… Store was dirty. Front doors were all propped open for some reason… Dining room had numerous dirty tables… Counters were dirty… Employee front register does not know where anything was Such as sweet and low..Tea tea was horrible.
Atmosphere: 1
Food: 2
Service: 1
The staff were very rude and unprofessional. The food was also burnt
Atmosphere: 1
Food: 1
Service: 1
I am a fan of Wendy's, but this one is very poorly managed, health inspector must be non existent, because this one would fail for sure. Nasty dirty, and the employees very poor service cleanliness and neatness should be a thing when serving food. I hope it improves, it seems the state of fast food in this country is in the toilet.
Atmosphere: 1
Food: 2
Service: 2
Did the drive thru. Had to wait for someone to take my order- and place seemed empty
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
My wife and I dined in here the other day. We asked for fresh fries and the manager refused to make us new ones. She had argued they just came up, despite us asking for a fresh order. We will not return! My BLT was undercooked.
Atmosphere: 3
Food: 3
Service: 2
The food was fresh, the service was okay. I went through the drive through, there were two cars in front of me so the time to get to the Wendy was okay. However had to wait awhile to get 6 nuggets, but they were fresh so that was okay.
Atmosphere: 3
Food: 3
Service: 3
There was no straw in my bag, which I didn't notice till I got on down the road. We bought $30 worth of stuff and one of the burgers was cold. I told them I wanted to make me another one. I haven't got home yet to look at the chili. The last time it only had about 4 or 5 beans in it. I called the 1 800 number and it was replaced.
Everytime I come here they are out of salads, it does not matter if it is 6 pm or 10 pm. Their tea looks like water and you always have to wait for something. The employees are always nice is the only reason they got 2 stars.
Atmosphere: 1
Food: 1
Service: 3
Went through drive through and got ice cold foods, sandwiches and fries. Ordered a double with cheese and pickle only but received cheese and ketchup! They weren’t busy so no excuse!
Food: 1
Service: 2
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