Jack's
$ • Fast Food
Hours:
4209 Ringgold Rd, East Ridge
(423) 212-4911
About Jack's Family Restaurant
Customers' Favorites
Jack's Family Restaurant Reviews
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So, when the hubby orders two cheese burgers only ketchup, this is what he gets (first photo). I order a crispy chicken BLT salad, what I got was a bowl full of shredded lettuce, two slices of tomato and a sprinkle of cheese with a ton of bacon — no chicken 🥲(second photo). The employee proudly said “I put 3 ranch dressings in for you.” I’m glad she did since they were each just a half ramkin full (3rd pic). Our receipt (4th photo). Pics in comments
Last one I got was LOADED with gravy. And was super good! This was today 3/19/23 and there’s literally no gravy. Come on y’all. This is unacceptable . The loaded tots bowl is normally really good.
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 6AM - 10PM |
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Jack's offers delicious biscuits and gravy for early morning cravings, served quickly. The restaurant is wheelchair accessible, with ample space, making it comfortable for all customers. The food is generally well-received, with highlights including the chicken fingers, green beans, fries, and milkshakes. Customers appreciate the friendly staff, especially at the drive-thru window, and find the restaurant kid-friendly. Recent visits have shown that the service can be very good, with staff being friendly, prompt, and providing an amazing experience. Customers praise the restaurant for fresh, well-made, and correct food, emphasizing how refreshing it is to find a place where service still matters.
However, some recent issues have been reported. There have been longer wait times due to short staffing, and occasionally, incorrect orders are delivered. Some customers have been disappointed with the quality of the tea and the limited availability of the lunch menu on weekends. Despite these challenges, many still recommend Jack's for a pleasant dining experience. The restaurant is a place where positive experiences can happen, especially when staff like PAGE, AUDREY, E, and CHAZ are working. Overall, Jack's continues to be a popular spot for breakfast and casual meals, with room for improvement in consistent service and menu options.