Best Zaxbys in Knoxville! Been to them all this one has the best tea and food is always hot service is always very friendly!!
Food: 5
Service: 5
Recommended dishes: The House Zalad, Boneless Wings
Denver Johnson
We went in for lunch with granddaughter who is six...she wanted "chicken with bones" and French fries. The grease made everything taste the same ibsuppose, even granddaughter commented that the fries taste like my wife's tenders and the wings tase like everything else. Portion size has definitely dwindled at zaxbys in comparison to what it used to be. I can't imagine where those wings come from but when you sell them by each I guess food cost are more important than customer satisfaction. We all three were less than satisfied.
Atmosphere: 3
Food: 3
Service: 3
Mallory Powell
Our favorite go to for chicken, delicious!
Food: 5
Robby Castleberry
Ordered 5 nibblers not enough sauce on all 5 to cover 1 . And most of the sauce was on the outside of the bun.
Atmosphere: 5
Food: 3
Service: 5
Riley Brasfield
We stop by this location at 8:50pm and we pulled up to he speaker and the lady who was working tonight said what can I get for you I said please give me a Minute and she said you need to order now we Cloes in 2 minutes. That was highly disappointing rushing us to take are order and forgot half of it on top of that she left the window open my wife and I heard the young man in the back cussing because he hade to make orders that late this is very unprofessional very very very disappointed my family and I come to this restaurant about 4 or 5 Times a week and spend close to 300$ maybe it's time to find something else
Atmosphere: 1
Food: 4
Service: 1
Nia Cabbell
Zaxby's Grilled chicken house salad is my favorite salad to eat.I like to eat French Fries ?
Atmosphere: 5
Food: 4
Service: 3
Rachel Le
Drive thru took 30 min. and ordered with tongue torch sauce. The chicken came out completely unseasoned. When we walked in it was not busy at all and other customers were asking where their food was.
Atmosphere: 1
Food: 1
Service: 1
Dustin Scobey
Great food, quick service, friendly staff. Quick stop, good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cobb Salad with Chicken Salad
Ce K
This zaxbys is fantastic. The staff is so nice, especially the management! Food is always hot and fresh.Kid-friendliness: They are great w kids!!
Atmosphere: 5
Food: 5
Service: 5
marquis patterson
I went there today with my kids and Stacy at the drive through greeted me with an amazing smile matched with quick and efficient customer service. She brought that Chick Fil A vibe to Zaxby’s. The food was hot and fresh and she even did a sweet gesture for my 4 year old in the back. I will definitely go back bc the food was great and Stacy was so sweet and kind!!!!
Five stars are to great customer care!I have been coming to this location a lot because my kids love Zaxby’s chicken.Today we ordered the usual and drove home without checking. Our order was messed up so I called Zaxby’s and spoke with Stacy who told me to come back and they will correct whatever is needed.My visit back they went beyond to correct order and were very professional. Great clean location with great customer care and best chicken!
Axton Rial
Smells like a chucky cheese in here .
Brian Sanborn
Had lunch here several times in the last two weeks. Restaurant is clean, and staff are polite. I've had the same kicking chicken sandwich meal every time. Today's was awesome! Sauce it up! Will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin Chicken Sandwich Meal
Frances Rose
Food was fresh and hot, only thing is the coke tasted like carbonated water with a little cokeParking: Not a lot of parking spaces and definitely not enough handicap parking spaces
Best Zaxbys in Knoxville! Been to them all this one has the best tea and food is always hot service is always very friendly!!
Food: 5
Service: 5
Recommended dishes: The House Zalad, Boneless Wings
We went in for lunch with granddaughter who is six...she wanted "chicken with bones" and French fries. The grease made everything taste the same ibsuppose, even granddaughter commented that the fries taste like my wife's tenders and the wings tase like everything else. Portion size has definitely dwindled at zaxbys in comparison to what it used to be. I can't imagine where those wings come from but when you sell them by each I guess food cost are more important than customer satisfaction. We all three were less than satisfied.
Atmosphere: 3
Food: 3
Service: 3
Our favorite go to for chicken, delicious!
Food: 5
Ordered 5 nibblers not enough sauce on all 5 to cover 1 . And most of the sauce was on the outside of the bun.
Atmosphere: 5
Food: 3
Service: 5
We stop by this location at 8:50pm and we pulled up to he speaker and the lady who was working tonight said what can I get for you I said please give me a Minute and she said you need to order now we Cloes in 2 minutes. That was highly disappointing rushing us to take are order and forgot half of it on top of that she left the window open my wife and I heard the young man in the back cussing because he hade to make orders that late this is very unprofessional very very very disappointed my family and I come to this restaurant about 4 or 5 Times a week and spend close to 300$ maybe it's time to find something else
Atmosphere: 1
Food: 4
Service: 1
Zaxby's Grilled chicken house salad is my favorite salad to eat.I like to eat French Fries ?
Atmosphere: 5
Food: 4
Service: 3
Drive thru took 30 min. and ordered with tongue torch sauce. The chicken came out completely unseasoned. When we walked in it was not busy at all and other customers were asking where their food was.
Atmosphere: 1
Food: 1
Service: 1
Great food, quick service, friendly staff. Quick stop, good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cobb Salad with Chicken Salad
This zaxbys is fantastic. The staff is so nice, especially the management! Food is always hot and fresh.Kid-friendliness: They are great w kids!!
Atmosphere: 5
Food: 5
Service: 5
I went there today with my kids and Stacy at the drive through greeted me with an amazing smile matched with quick and efficient customer service. She brought that Chick Fil A vibe to Zaxby’s. The food was hot and fresh and she even did a sweet gesture for my 4 year old in the back. I will definitely go back bc the food was great and Stacy was so sweet and kind!!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food, military discount, and good price.
Atmosphere: 5
Food: 5
Service: 5
Five stars are to great customer care!I have been coming to this location a lot because my kids love Zaxby’s chicken.Today we ordered the usual and drove home without checking. Our order was messed up so I called Zaxby’s and spoke with Stacy who told me to come back and they will correct whatever is needed.My visit back they went beyond to correct order and were very professional. Great clean location with great customer care and best chicken!
Smells like a chucky cheese in here .
Had lunch here several times in the last two weeks. Restaurant is clean, and staff are polite. I've had the same kicking chicken sandwich meal every time. Today's was awesome! Sauce it up! Will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin Chicken Sandwich Meal
Food was fresh and hot, only thing is the coke tasted like carbonated water with a little cokeParking: Not a lot of parking spaces and definitely not enough handicap parking spaces
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingerz Platter