I went thru the Drive-thru at 515p today. It was a terrible experience Mostly with the staff at the window. Ordered a meal using a coupon sent out in the paper plus 1 other side. Get to the window and she does not have an order for me. So she starts all over. I was charged much more than what it should have been when I questioned it. It became a fiasco. Young lady gas no customer service skills. I feel as if I explained it very clear and professional. The only good thing was the young man that came up That tried to rectify the problem even though he was not the manager. He listened and apologied. The Manager would not come to the window to speak to me... And I was told she was right there. Last time to spend my money at this Arby's in Fayetteville.
Atmosphere: 3
Food: 1
Service: 1
Tammy Hickman
Please tell me why a roast beef place runs out of roast beef. They told me 30 minutes and when I went back he said 20 more minutes
Service: 1
Maranda Crosslin
I dont know about 1st shift but 2nd shift is friendly and helpful food is always good
Atmosphere: 5
Food: 5
Service: 5
xSGT_KILLGOREx 1
Food took over 20mins to be ready then came out cold also did not get all the food that was ordered
Atmosphere: 3
Food: 1
Service: 3
Kenny 1
Food took over 20mins to be ready then came out cold also did not get all the food that was ordered
Atmosphere: 3
Food: 1
Service: 3
L Ridiner
Order a Greek gyro and got the roast beef one. Food was cold and my husband tried to let the manager on duty know and was ignored by her and the crew up front. I will not be back to this location unless something is done about it. Almost 40 dollars down the drain.
Atmosphere: 1
Food: 1
Service: 1
Chad Hunter
The food was good the chicken tenders that we waited 5 minutes for to cook we're actually cold. There was no sweet tea available in the dining room nor did I see any at the kitchen area. They were a little just odd, by no means were they rude. Probably will eat there again once the new building opens.
Gerring too expensive. Better off cooking at home.
Atmosphere: 4
Food: 3
Service: 4
Judy Babb
I love Arby's and everything about it when I do get to go there however I was disappointed because they discontinued the fish sandwiches. That had become my favorite and now it's no longer available.
Just ate my last meal here, never again!Waited forever for food, and then got order screwed up. Happens every single time! And, they advertise for things they don't even offer any more. Save yourself the trouble, and go somewhere else.
Atmosphere: 3
Food: 1
Service: 2
Dennis Scott
2 for $6 Fish sandwiches-
Atmosphere: 3
Food: 5
Service: 4
Gary Douglas Critter
I love that Greek Heroes they are so good or what they call a
Atmosphere: 5
Food: 5
Service: 5
Katrina Robison
You have to ask for Arby's sauce, just an FYI.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef
bobby chick
Only reason it got 1star is there is no 0.nasty dining room, bathrooms stunk,waiter scratching there head and on cell phone, not washing hands.we did not even order. Just left and went somewhere else.
Nasty food slow service. No sauce no napkins
Atmosphere: 1
Food: 1
Service: 1
I went thru the Drive-thru at 515p today. It was a terrible experience
Mostly with the staff at the window. Ordered a meal using a coupon sent out in the paper plus 1 other side. Get to the window and she does not have an order for me. So she starts all over. I was charged much more than what it should have been when I questioned it. It became a fiasco. Young lady gas no customer service skills. I feel as if I explained it very clear and professional. The only good thing was the young man that came up That tried to rectify the problem even though he was not the manager. He listened and apologied. The Manager would not come to the window to speak to me... And I was told she was right there.
Last time to spend my money at this Arby's in Fayetteville.
Atmosphere: 3
Food: 1
Service: 1
Please tell me why a roast beef place runs out of roast beef. They told me 30 minutes and when I went back he said 20 more minutes
Service: 1
I dont know about 1st shift but 2nd shift is friendly and helpful food is always good
Atmosphere: 5
Food: 5
Service: 5
Food took over 20mins to be ready then came out cold also did not get all the food that was ordered
Atmosphere: 3
Food: 1
Service: 3
Food took over 20mins to be ready then came out cold also did not get all the food that was ordered
Atmosphere: 3
Food: 1
Service: 3
Order a Greek gyro and got the roast beef one. Food was cold and my husband tried to let the manager on duty know and was ignored by her and the crew up front. I will not be back to this location unless something is done about it. Almost 40 dollars down the drain.
Atmosphere: 1
Food: 1
Service: 1
The food was good the chicken tenders that we waited 5 minutes for to cook we're actually cold. There was no sweet tea available in the dining room nor did I see any at the kitchen area. They were a little just odd, by no means were they rude. Probably will eat there again once the new building opens.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Curly Fries, Mozzarella Sticks, Double Roast Beef
Gerring too expensive. Better off cooking at home.
Atmosphere: 4
Food: 3
Service: 4
I love Arby's and everything about it when I do get to go there however I was disappointed because they discontinued the fish sandwiches. That had become my favorite and now it's no longer available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries
Restaurantji Recommends
Just ate my last meal here, never again!Waited forever for food, and then got order screwed up. Happens every single time! And, they advertise for things they don't even offer any more. Save yourself the trouble, and go somewhere else.
Atmosphere: 3
Food: 1
Service: 2
2 for $6 Fish sandwiches-
Atmosphere: 3
Food: 5
Service: 4
I love that Greek Heroes they are so good or what they call a
Atmosphere: 5
Food: 5
Service: 5
You have to ask for Arby's sauce, just an FYI.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef
Only reason it got 1star is there is no 0.nasty dining room, bathrooms stunk,waiter scratching there head and on cell phone, not washing hands.we did not even order. Just left and went somewhere else.
Atmosphere: 1
Food: 1
Service: 1
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