Just left the drive thru and the young lady had the nastiest attitude. I want be coming back to this location, I didn’t even order food she was so rude
Esther Divison
Here there is a person who treats everyone badly, he is an old lady, there is a person employed there who is sick and he treats her very badly.
Atmosphere: 2
Food: 5
Service: 1
Meredith Adcock
Great service!
Atmosphere: 5
Food: 5
Service: 5
Tanya Harris
My first time going here and the service I love their.
Atmosphere: 5
Food: 5
Service: 5
Greg Penkal
They are only allowed to give out one Arby sauce, and one ketchup with a meal. That is completely ridiculous. Will not be back.
Grant Gausman
Waited 45 minutes in the drive thru for a single roast beef sandwich, will not visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Stan Martz
Their roast beef is delicious.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef
somebody
business address 1130 Murfreesboro Rd, Franklin Stan 37064 restaurant No. 00121 I came to this business because I like the food but what was my surprise that this person in the photo, his attention was very derogatory and discriminatory and when I received the food it came all cold and the potatoes were like reluctantly sorry for the business because These types of employees run to customers.
Atmosphere: 3
Food: 5
Service: 1
Melissa Argo
Drive Thru: Very fast, nice, and good
Atmosphere: 5
Food: 5
Service: 5
Paul Winn
Come on man. Are you really reading the review of Arby's?
Normally, I'm a huge fan of Arby's, but today, Franklin Arby's ruined it for me. The enormous girl taking my order was rude and pushy about ordering, she was rude at the window and looked at me as if she was disgusted that I came there to get lunch. The food was cold overall. My sandwich looked like a 6 year old assembled it. I was never once asked if I needed any additional sauces and when I asked for Arby's sauce, that same girl looked at me with disgust yet again for even asking for sauce that wasn't already in the bag.
Atmosphere: 1
Food: 1
Service: 1
Daniel Potts
Always a Great Choice for Anytime!!Kid-friendliness: Kids loved to have something different, an Loved the Arby's Sauce!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Tiffany Thompson
Sat in the drive through line for 10 minutes. The truck ahead of us tried honking and getting the team members to get his order. I finally went around the truck to the window to see what was going on and the crew were looking at their phones and talking! When I asked if they were OK because there was a long line of cars waiting to order, one crew person, a women said they didn't know anyone was there and she shut the window in my face. Very rude and will not return!
Atmosphere: 1
Service: 1
RaeLa
Waiting an hour to cancel a DoorDash order you refused to fullfill as everything else is closing for the night is just wrong. I ordered an entire hour before closing and the app says you can order until 10:30… Do better. Now I’m out the $35 for up to 5 days AND everything is closed. Thanks…
Atmosphere: 1
Food: 1
Service: 1
Cassy Brown
I went to this location today. Went through the drive thru. Got halfway back to work & realized I had the wrong order. Went back to the Arby’s & told them the situation. I never received an apology nor any additional feedback. I did end up getting my correct order. I overheard the staff saying “we have another customer with the wrong food”. Almost like it was a common theme. I will never go back to this Arby’s again. The food was good but not worth the trouble. Their service sucks!
Just left the drive thru and the young lady had the nastiest attitude. I want be coming back to this location, I didn’t even order food she was so rude
Here there is a person who treats everyone badly, he is an old lady, there is a person employed there who is sick and he treats her very badly.
Atmosphere: 2
Food: 5
Service: 1
Great service!
Atmosphere: 5
Food: 5
Service: 5
My first time going here and the service I love their.
Atmosphere: 5
Food: 5
Service: 5
They are only allowed to give out one Arby sauce, and one ketchup with a meal. That is completely ridiculous. Will not be back.
Waited 45 minutes in the drive thru for a single roast beef sandwich, will not visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Their roast beef is delicious.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Beef
business address 1130 Murfreesboro Rd, Franklin Stan 37064 restaurant No. 00121 I came to this business because I like the food but what was my surprise that this person in the photo, his attention was very derogatory and discriminatory and when I received the food it came all cold and the potatoes were like reluctantly sorry for the business because These types of employees run to customers.
Atmosphere: 3
Food: 5
Service: 1
Drive Thru: Very fast, nice, and good
Atmosphere: 5
Food: 5
Service: 5
Come on man. Are you really reading the review of Arby's?
Food: 4
Service: 3
Restaurantji Recommends
Normally, I'm a huge fan of Arby's, but today, Franklin Arby's ruined it for me. The enormous girl taking my order was rude and pushy about ordering, she was rude at the window and looked at me as if she was disgusted that I came there to get lunch. The food was cold overall. My sandwich looked like a 6 year old assembled it. I was never once asked if I needed any additional sauces and when I asked for Arby's sauce, that same girl looked at me with disgust yet again for even asking for sauce that wasn't already in the bag.
Atmosphere: 1
Food: 1
Service: 1
Always a Great Choice for Anytime!!Kid-friendliness: Kids loved to have something different, an Loved the Arby's Sauce!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Sat in the drive through line for 10 minutes. The truck ahead of us tried honking and getting the team members to get his order. I finally went around the truck to the window to see what was going on and the crew were looking at their phones and talking! When I asked if they were OK because there was a long line of cars waiting to order, one crew person, a women said they didn't know anyone was there and she shut the window in my face. Very rude and will not return!
Atmosphere: 1
Service: 1
Waiting an hour to cancel a DoorDash order you refused to fullfill as everything else is closing for the night is just wrong. I ordered an entire hour before closing and the app says you can order until 10:30… Do better. Now I’m out the $35 for up to 5 days AND everything is closed. Thanks…
Atmosphere: 1
Food: 1
Service: 1
I went to this location today. Went through the drive thru. Got halfway back to work & realized I had the wrong order. Went back to the Arby’s & told them the situation. I never received an apology nor any additional feedback. I did end up getting my correct order. I overheard the staff saying “we have another customer with the wrong food”. Almost like it was a common theme. I will never go back to this Arby’s again. The food was good but not worth the trouble. Their service sucks!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Curly Fries