Charleys Cheesesteaks

I don't know if their casher knows the difference between Chicken wings and boneless chicken.
I ordered 6 chicken wings, and they gave me boneless chicken which has a lot of flour over it to make it hard , and i was avoiding anything with flour because i am diabetic.
How can these Egyptians don't know between chicken wings and boneless chicken??
Their sandwich doesnt taste as good anymore.
This store is going downhill, not only their cashiers don't know how to execute orders, but they are pushing this cheap boneless chicken which costs you $6.45 plus tax almost $7.
These are scammers. When i ordered "chicken wings" , the cashier asked me back, boneless?? Chicken wings, i ordered whole chicken wings, because i know how to order boneless chicken if i wanted, but i didn't because i am diabetic and boneless is loaded with flour.
These people are scammers. I didn't eat that boneless chicken, but i've paid for it, i tossed it to their stupid counter so they could throw it away.
Scammers are still alive in America. ;

Food: 1

Service: 1

Very bad

Atmosphere: 1

Food: 1

Service: 1

Fairly average fast-food restaurant. It's pricey, but you get a large cheese steak and lots of fries.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Philly Cheesesteak

Ordered online. They said they were still fixing it he thought. Got my food got back to work. Didn’t even have my fries or my sandwich made correctly. Guy was rude about giving me the fries I paid for.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken California Cheesesteak Boxed Meal

Ordered online. They said they were still fixing it he thought. Got my food got back to work. Didn’t even have my fries or my sandwich made correctly. Guy was rude about giving me the fries I paid for.

These guys are the best workers, and this Charley's is incredible. They always make it 100% great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken California

Absolutely love the Philly cheese steak

Atmosphere: 4

Food: 5

Service: 4

At 2:35p I placed an order for pickup at 3pm. Walked up to the restaurant line around 2:55pm and said I'm here to pick up my order. The manager proceeded to argue with me about how he didn't have the order in the system and basically told me to get lost. I showed him the receipt online, showed him the receipt in my email and he still maintained that "he didn't have anything to do with the app" and that I "needed to call the number at the bottom of the receipt." The number at the bottom of the receipt was to his establishment and I didn't place the order on an app. After he embarrassed me in front of the food court by arguing with me and basically accusing me of scamming him, the order pops up on his screen. No apology, no offer for the horrible service I received. Nothing. Just won't be back and its sad because I liked this place.

As a Mall Rat of the '00s, I can say for sure that Charley's is a mall staple and a mall just isn't a mall without one. Today I had the Old School Chicken Cheesesteak w/Jalepenos, Banana Peppers, Hot Pepper Relish, and Extra Sautéed Onions. I also order some fries and sprinkled them with the seasoning shaker.

Atmosphere: 5

Food: 5

Service: 5

As a Mall Rat of the '00s, I can say for sure that Charley's is a mall staple and a mall just isn't a mall without one. Today I had the Old School Chicken Cheesesteak w/Jalepenos, Banana Peppers, Hot Pepper Relish, and Extra Sautéed Onions. I also order some fries and sprinkled them with the seasoning shaker.

Ordered pickup and my order was a little off and took a little longer to pick up.They left out an item on my order and were out of several sauces. Would much rather pick up subway next time.

Dine in: Yes

Excellent job! I really loved the food and good customer service ❤️

Employees have the worst attitudes and people skills of any restaurant I’ve ever visited. Every time I go it’s something new. Also have a hard time following VERY simple instructions when topping the sandwiches. Will not give any more of my business to this place

Amazingggg