Chick-fil-A

1800 Galleria Blvd Suite 3060, Franklin
(615) 771-7300

Recent Reviews

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toni w

I’ve actually never been to a bad chic fil a until I ordered here. My nuggets were over cooked, super dry, and inedible. My salad also had dry, inedible chicken in it. My salad was missing corn, crunchy flakes, cheese, and I ordered an extra dressing I never received. The Mac & cheese was over-cooked & mushy. My uber delivery was the only positive part abt the meal and he doesn’t even work there.

Food: 1

Service: 1

Charles Collier

It is mind-boggling how a Chick-fil-A can go from being so incredibly great to one of the worst chick fil in the country.

Atmosphere: 1

Food: 1

Service: 1

B Ann S

In my opinion, the “ director “ at this location was very rude. Took the time to call their corporate complaint number and no one ever got back to me regarding this issue. As I see it, this speaks volumes.

Service: 1

Tom Niles

Awesome

Atmosphere: 5

Food: 5

Service: 5

Kenisha KNAB

Got to the mall as soon as it opened so there was no wait for food. The grilled chicken sandwich is really good.

Atmosphere: 5

Food: 5

Service: 5

Jared Nelson

Everyone here was so nice

Trystan Lago

Kobe the manager is top tier customer service. He was so friendly and went above and beyond to accommodate us. Very good at his job

Food: 5

Service: 5

Saniyah Williams

I don’t understand how it’s 5 people working the front and I’ve been waiting 20+ minutes for my food. Ridiculous

Jonathan A

I ordered a spicy deluxe sandwich WITH AMERICAN CHEESE and instead I got my sandwich with pepper jack cheese, although on my receipt it clearly states that I want my sandwich with American cheese. Not only that, my fries felt like they weren’t cooked all the way and soggy. I usually don’t leave bad reviews but this is unacceptable coming from CFA.

Atmosphere: 3

Food: 1

Service: 1

Deja Nikole

Julia was very rude

Atmosphere: 1

Food: 1

Service: 1

Christopher Charles

Nice staff food was hot.

Atmosphere: 5

Food: 5

Service: 5

Kaitlyn K

Fast quick and friendly

Atmosphere: 5

Food: 5

Service: 5

Allison Stahl

The grilled sandwich was delicious! I wish I was given salt for my waffle fries.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken Sandwich, Chick-Fil-A Waffle Potato Fries

TONI 3K

If your on lunch AVOID AT ALL COST! The old staff was excellent when placing my mobile order my food was ready by the time I arrived sometimes almost immediately but 90% of them are gone now. Expect 20-30 min waits when ordering from this location.

Atmosphere: 1

Food: 3

Service: 1

Shirley G

My deluxe chicken sandwich wasn’t what it normally would be it seemed overcooked and lukewarm. The fries was on point.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Chick-Fil-A Deluxe Sandwich

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