Meh. Dont waste your time and money on this pizza. I agree with an earlier post that frozen pizza from Kroger’s is a step above this. Go to Slice House in Franklin…
Stacy
We have given this place 8 or 9 chances to be a reasonable pizza place but tonight was our last. We ordered a large cheese pizza and what a disappointment. Save your money and just buy something frozen at Kroger, it would taste much better.
J _Rusko
As a person working in the food industry for 15 years I always try to be understanding and not bother any of the operations near closing time, well we Went in 40 minutes before close, I noticed that they were cleaning up so I asked what time they closed and said at 9pm. I said oh ok, we can be in and out in 30 minutes. We quickly ordered and tipped. The register person said it would be about 15 minutes so I said that’s perfect. When our pizza came out the time was 8:48, so it took a little longer. I told my wife let’s eat quickly so we can leave at 9:05ish. But the server said they are closing soon I said oh, ok is it fine if we eat a little here? and he just walked away. It made us uncomfortable and we decided to just eat outside by the road. The pizza is good but the service will be the downfall of this place. Kicking out customers is extremely unacceptable if they aren’t being aggressive or a nuisance to other customers or staff
Atmosphere: 1
Food: 3
Service: 1
Madelynn Peterson
I walked in trying to order 3 pizzas….i was told computers were down and that was it so i took a seat to wait for no one to tell me they had turned back on and i could order.. so while i have two children with me who are hungry i ask someone if I should just order online. That’s when i found out they were back up… then i order 3 pizzas and two were the same and one was different. Clearly didn't take the time to listen to my order and just got the two that were the same. I walked in when I received my text saying it was ready to only two pizzas and then get all the way home to only see my pizza was not the other one in there… very disappointed and service was absolutely terrible as everyone was just standing there.
Service: 1
James Turner
Terrible service. Mid afternoon and the bartender couldn’t be bothered. Never took a food order even though we stated we came in for a drink and appetizer. We finished our drinks and left was all we could do even to get a bill for our drinks
Atmosphere: 1
Service: 1
Magan Newton
The food is great but the service is consistently so bad. Can’t get a refill for anything and then you’re held hostage to pay. The atmosphere was way too noisy.
William Mueller
Francesco was fantastic and provided great customer service! Will definately be coming back again!
Wendy Twohey
I would remove the photos of the patio from your page and make it more clear that the patio is only for the public house customers. I am not sure when this changed. There is a coal town sandwich board at the entrance to the patio and it was completely empty when we sat to eat our coal town pizza food. We were asked to leave about 20 minutes in. Not the end of the world but I’m sure we are not the only ones confused.
Nichol Arnet
Service was really good. The waitress went back to inquire about their sauces due to a mayo allergy. She made sure to inform us on what was safe to eat Food was mediocre. Had the pretzel sticks and a pizza. Pretzel sticks are pretty basic. I’ve definitely had better pizza.
Rachael Hensley
Garth was wonderful and the food was even better 💕
Meh. Hire a real pizza chef to revamp your dough/style. The search for good pizza in Franklin continues.
Daniel Perez gomez
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
T Jones
Staff was nice and happy and inviting. Atmosphere was pretty and clean. Your pizza sucks. Flavorless sauce. Dough tasted like salt. Feta was the only flavor distinguishable. Your fries are an embarrassment to potatoes everywhere!! No salt, limp and looks like apple slices. This was the worst food experience I had in years. Then you call these fries, steak fries ?. Stop lying about your fries. This was thin potato slivers. I'm still mad about this food. I was hungry when I went so I figured I would like it either way...NOPE!!! First time bad food beat out hunger. Never coming back. And stop serving fries, just give people carrot sticks or something.
Atmosphere: 5
Food: 1
Service: 5
Sarah Singleton
The Buffalo pizza is AMAZING
D M
Pizza was too salty... But other than that, food is constantly good. Nice people too.
Meh. Dont waste your time and money on this pizza. I agree with an earlier post that frozen pizza from Kroger’s is a step above this.
Go to Slice House in Franklin…
We have given this place 8 or 9 chances to be a reasonable pizza place but tonight was our last. We ordered a large cheese pizza and what a disappointment. Save your money and just buy something frozen at Kroger, it would taste much better.
As a person working in the food industry for 15 years I always try to be understanding and not bother any of the operations near closing time, well we Went in 40 minutes before close, I noticed that they were cleaning up so I asked what time they closed and said at 9pm. I said oh ok, we can be in and out in 30 minutes. We quickly ordered and tipped. The register person said it would be about 15 minutes so I said that’s perfect. When our pizza came out the time was 8:48, so it took a little longer. I told my wife let’s eat quickly so we can leave at 9:05ish. But the server said they are closing soon I said oh, ok is it fine if we eat a little here? and he just walked away. It made us uncomfortable and we decided to just eat outside by the road. The pizza is good but the service will be the downfall of this place. Kicking out customers is extremely unacceptable if they aren’t being aggressive or a nuisance to other customers or staff
Atmosphere: 1
Food: 3
Service: 1
I walked in trying to order 3 pizzas….i was told computers were down and that was it so i took a seat to wait for no one to tell me they had turned back on and i could order.. so while i have two children with me who are hungry i ask someone if I should just order online. That’s when i found out they were back up… then i order 3 pizzas and two were the same and one was different. Clearly didn't take the time to listen to my order and just got the two that were the same. I walked in when I received my text saying it was ready to only two pizzas and then get all the way home to only see my pizza was not the other one in there… very disappointed and service was absolutely terrible as everyone was just standing there.
Service: 1
Terrible service. Mid afternoon and the bartender couldn’t be bothered. Never took a food order even though we stated we came in for a drink and appetizer. We finished our drinks and left was all we could do even to get a bill for our drinks
Atmosphere: 1
Service: 1
The food is great but the service is consistently so bad. Can’t get a refill for anything and then you’re held hostage to pay. The atmosphere was way too noisy.
Francesco was fantastic and provided great customer service! Will definately be coming back again!
I would remove the photos of the patio from your page and make it more clear that the patio is only for the public house customers. I am not sure when this changed. There is a coal town sandwich board at the entrance to the patio and it was completely empty when we sat to eat our coal town pizza food. We were asked to leave about 20 minutes in. Not the end of the world but I’m sure we are not the only ones confused.
Service was really good. The waitress went back to inquire about their sauces due to a mayo allergy. She made sure to inform us on what was safe to eat
Food was mediocre. Had the pretzel sticks and a pizza. Pretzel sticks are pretty basic. I’ve definitely had better pizza.
Garth was wonderful and the food was even better 💕
Restaurantji Recommends
Meh. Hire a real pizza chef to revamp your dough/style. The search for good pizza in Franklin continues.
Good place to eat
Atmosphere: 5
Food: 5
Service: 5
Staff was nice and happy and inviting. Atmosphere was pretty and clean. Your pizza sucks. Flavorless sauce. Dough tasted like salt. Feta was the only flavor distinguishable. Your fries are an embarrassment to potatoes everywhere!! No salt, limp and looks like apple slices. This was the worst food experience I had in years. Then you call these fries, steak fries ?. Stop lying about your fries. This was thin potato slivers. I'm still mad about this food. I was hungry when I went so I figured I would like it either way...NOPE!!! First time bad food beat out hunger. Never coming back. And stop serving fries, just give people carrot sticks or something.
Atmosphere: 5
Food: 1
Service: 5
The Buffalo pizza is AMAZING
Pizza was too salty... But other than that, food is constantly good. Nice people too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
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