Honest Coffee Roasters Berry Farms

Ate dinner across the street & noticed this coffee place. Was excited to try it before hitting the road home. Super disappointed with the encounter I just had & hoping this can be used for coaching the employee. Was looking at the menu to figure out what I wanted and the girl says “hey we close in 4 minutes”. I should have walked out; but I ordered 2 drinks. She seemed annoyed that I actually ordered instead of leaving, told me the total, flipped the screen for me to pay & walked off. Worst customer service. I watched her be very nice to the 4 people eating in there when one asked for more granola, so not sure why I got attitude.

One of the best lattes I have had! Their Gluten free muffins are truly delicious.

I love this coffee shop one of my favorites. Sometimes they only have 1 person taking orders and it can get real backed up.

Atmosphere: 5

Food: 5

Service: 3

Not a review giver but maybe management could help out here. Came in & my husband weren’t greeted — and after the person in front of us ordered the order taker had to step away. We waited and the girl 2 feet from the register gave us eye contact 2 x and never said a word like we will be right back with you or anything — after an awkward 3-4 min standing there — my husband asked do we just wait here — she said yes — then she said something to another person who had to stop what they were doing — instead of her taking care of the customer — anyways — just communicate what is going on and the customer will be much more inclined to understand and definitely don’t look at them and say nothing. Waited about 10 min for a coffee and only 1 order in front of ours. I have 4 retail locations and thought management may want to make the welcome and guest satisfaction part of an emphasis.

Atmosphere: 3

Service: 1

I love their americano, they use a light roasted bean so the bean flavor comes through without needing to add anything to it.

Atmosphere: 5

Food: 5

Service: 5

Lets be HONEST...So Disappointing!! Horrible coffee!!! I basically gave them 10.00 as a donation to keep them going. I literally dumped this crap! Was excited to try a place I'd never been.. O WELL! back to Starbucks it is

Atmosphere: 3

Food: 1

Service: 1

Overpriced coffee. Cold brew I couldn’t even drink, it was so gross. Worst coffee I’ve ever had, and I’ll drink anything that tastes like coffee.

Atmosphere: 3

Food: 1

Service: 2

Local coffee shop with high quality coffee and nice staff. Given its prime location,
It’s a bit small so while I pop in every now and then for some quick fuel, I don’t work from here often as I don’t want to take up one of the limited tables even though they have plenty of outlets. Also, if it’s busy during peak hours, you could wait a bit for your drink(s) to be made. Today, I got a chocolate chip scone along with the Iced Bootlegger which is a latte made with homemade caramel bourbon syrup. They also have a decent rewards program.

Atmosphere: 4

Food: 5

Service: 5

I walked in and made an eye contact with the guy taking orders but he walked away. I thought maybe its his breaktime and someone else will take my order. Understandable. There were like 3-4 (perhaps even more?) other baristas so I waited right infront of them. They all kinda just stared at me for a while or chatted with each other. I was there when it was not busy like I was the only one in the cafe. Anyways, it was pretty awkward and at this point I was feeling pretty unwelcomed so I just left. Cafe itself is cute I just wish they take orders or welcome their customers. (Now that I have read this place’s review, feeling unwelcome by three baristas seems to happen pretty common here 💀)

Atmosphere: 2

Service: 1

great coffee shop unlike La douche Starbucks , had appts in Nashville so got in early and wanted to kill some time and also try out this Too good to go app . Had the everything bagel 🥯 and it was super yummy and dual axel coffee ☕️ both excellent and they have great wifi . I also they give back 2 the community and work not creating food waste and being more earth friendly . I also had their juices and also thai salad to go

Atmosphere: 5

Food: 5

Service: 5

Coffee was ok, service could have been better. Don’t feel welcomed there.

Atmosphere: 1

Service: 1

Expensive

Completely unedible. The lemon poppyseed scone was a dense brick that somehow managed to be bitter, sour AND dry as a mouthfull of dust. I choked down one disgusting bite, and had to throw it away.

For $6.50, I expected much better. No idea if it was gluten-free or not, but even fully vegan can be done MUCH better.

Atmosphere: 4

Food: 1

Service: 3

This is just what I was looking for, after getting a coffee and an espresso I went back and bought 2 bags of beans.

Atmosphere: 5

Food: 5

Service: 5

Coffee not warm enough..multiple times. Service super slow and not very friendly...multiple times. Atmosphere great. Location great.

Atmosphere: 4

Food: 3

Service: 2

Recommended dishes: Avocado Toast