Tim and his staff are a Staple in Williamson County. So many people have enjoyed the experience of your amazing restaurant. I hope to hear what you are up too. Tammy Lynn Hill
chatdad
Alas al l can offer is advice for others who want to eat here to call and make a reservation although they don't mention they take reservations not their website or this site. Due to what we were told is short staffing we were turned away. One of the recommendations provided when we asked for an alternative place was closed and looked to have been closed for a long time. Live and learn in these new 'post-pandemic' times.
Rebecca Foy
We first visited Cool Cafe in June of 2021 and LOVED it. I was excited to share the restaurant with family as we passed through Tennessee again this year, unfortunately it was a complete disappointment. I called ahead to see if we could be accommodated, we were told 30-45 mins, which was fine! We showed up, were ushered to the back hallway, again, fine. The manager said, “this is the best I could do with the short notice.” (Exactly why we called ahead) We ordered our meals, were never informed of entrees missing items. Two of us ordered the steak wedge salads for our dinners. They came out at least 20 minutes before everyone else’s dinner. The menu stated a deviled egg would be served with the salad, it was not. I questioned this and the server said, “we don’t serve them anymore because the eggs are too expensive.” Would have appreciated being told this ahead of time. The salad price was not reduced even though a listed item was not available or substituted. When the rest of the parties entrees arrived it was just more disappointment. The catfish dinner was supposed to be served with hush puppies, a main reason why this dish was ordered, they were missing, when questioned the server said they were out, again, she did not tell us that when the order was initially placed. My husband ordered a 14oz ribeye to be cooked medium, it was very well done. There is nothing worse than paying top dollar for a mediocre dinner and a poor dining experience. Hoping things turn back around because we did enjoy it and were looking forward to coming again. Sadly, we would not give this place another stop.
SFC Tony Sancillo
My wife and I have been a few Sundays for lunch and it’s pretty good. The banana pudding is 5 stars. The other food is good. So we decided to try the steak night. It took a long time to get out food and my steak was very very tough. Worst steak I ever had actually. I won’t go back to steak night. Service was good it just took a very long time to get our food. Wife said about an hour.
Julien Post
Great place! Very nice and friendly people. And above all, outstanding food!
Elizabeth Willett
Casual food line style. A little chaotic, maybe? Not as clean feeling as I'd like.Food was good but not great. Ordered meatloaf, mashed potatoes, corn & fried okra. Banana pudding.The mashed potatoes and banana pudding were gritty, in the way that instany potatY x z
Steve David
Great food, and great service...Abby, our waitress, was very attentive and sweet. The back ground music was Sinatra, etc. and added to the ambiance nicely.
Chris Darnell
Great food but the one thing that keeps me from going more often may sound simple but when I go a restaurant I would appreciate metal utensils. Plastic utensils are ok for a picnic but wrong business decision for a sit down restaurant. Many friends have said the same thing. That change would not dramatically increase your business cost and would do tons for your reputation.
Sara Yarborough Chang
You'll find the best food and the best people here.
JT Cunningham
Delightful staff and delicious food. The best meat and 3 in town. The fried porkchop is a gamechanger. In and out for lunch in less than 30 minutes. Highly recommend.
Loved the steak & wine night. We also enjoyed the jazz music playing in the background.
Mike Stephens
So my wife and I just bought a home in Franklin near Cool Cafe last month, and last Friday night we went to Cool Cafe for the first time. We could not have been more impressed with everything about our experience! The food was wonderful, I got the beef tips and rice with jalapeno cheddar grits and cauliflower hash browns. It was all perfect! My wife got stuffed chicken, wedge salad, and a loaded baked potato. The potato was huge, and she talked all weekend about how good her food was. I'm a little spoiled when it comes to margaritas, as the 16 oz frozen gold margarita at Pancho's Place on the other side of Franklin is my all time favorite margarita in the world, period. Having said that, Tim's Margarita at Cool Cafe may be my second favorite, and that's really a great compliment considering that I've tried a whole lot of margaritas around Franklin and Nashville. Speaking of Tim, owner Tim Ness had a good presence throughout the restaurant the whole time we were there, chatting with his customers and making sure all was well. Our server, Sarah, took great care of us the entire time as well. The atmosphere and setting inside is also very relaxing and comfortable, and the jazz music coming through the speakers in the ceiling was just the right kind of cozy jazz and just the right volume. Needless to say, we are already looking forward to going back to Cool Cafe in the very near future. Highly recommended!
Judi Mobley
When I order takeout/delivery, Cool Cafe is my go to place. Their steaks are quite flavorful. The addition of a deviled egg is one of my favorite things about their salad wedge.On 11/12/21 my 6 oz. filet mignon went from medium-well to well-done. I always order medium-rare. I double-checked my order to ensure I had ordered medium rare. The steak tasted good. I understand with inflation prices are increasing. That is even a better reason for my steak to be cooked to my order.
Jeff Davidson
Really good meat and 3 food. Having some cool music posters on the walls is a nice touch.
Greg Lamberth
This place is amazing. We live in Mount Juliet and it is worth the drive. The cheese curds are my favorite. Service is excellent. Highly recommend.
Tim and his staff are a Staple in Williamson County. So many people have enjoyed the experience of your amazing restaurant. I hope to hear what you are up too. Tammy Lynn Hill
Alas al l can offer is advice for others who want to eat here to call and make a reservation although they don't mention they take reservations not their website or this site. Due to what we were told is short staffing we were turned away. One of the recommendations provided when we asked for an alternative place was closed and looked to have been closed for a long time. Live and learn in these new 'post-pandemic' times.
We first visited Cool Cafe in June of 2021 and LOVED it. I was excited to share the restaurant with family as we passed through Tennessee again this year, unfortunately it was a complete disappointment. I called ahead to see if we could be accommodated, we were told 30-45 mins, which was fine! We showed up, were ushered to the back hallway, again, fine. The manager said, “this is the best I could do with the short notice.” (Exactly why we called ahead) We ordered our meals, were never informed of entrees missing items. Two of us ordered the steak wedge salads for our dinners. They came out at least 20 minutes before everyone else’s dinner. The menu stated a deviled egg would be served with the salad, it was not. I questioned this and the server said, “we don’t serve them anymore because the eggs are too expensive.” Would have appreciated being told this ahead of time. The salad price was not reduced even though a listed item was not available or substituted. When the rest of the parties entrees arrived it was just more disappointment. The catfish dinner was supposed to be served with hush puppies, a main reason why this dish was ordered, they were missing, when questioned the server said they were out, again, she did not tell us that when the order was initially placed. My husband ordered a 14oz ribeye to be cooked medium, it was very well done. There is nothing worse than paying top dollar for a mediocre dinner and a poor dining experience. Hoping things turn back around because we did enjoy it and were looking forward to coming again. Sadly, we would not give this place another stop.
My wife and I have been a few Sundays for lunch and it’s pretty good. The banana pudding is 5 stars. The other food is good. So we decided to try the steak night. It took a long time to get out food and my steak was very very tough. Worst steak I ever had actually. I won’t go back to steak night. Service was good it just took a very long time to get our food. Wife said about an hour.
Great place! Very nice and friendly people. And above all, outstanding food!
Casual food line style. A little chaotic, maybe? Not as clean feeling as I'd like.Food was good but not great. Ordered meatloaf, mashed potatoes, corn & fried okra. Banana pudding.The mashed potatoes and banana pudding were gritty, in the way that instany potatY x z
Great food, and great service...Abby, our waitress, was very attentive and sweet. The back ground music was Sinatra, etc. and added to the ambiance nicely.
Great food but the one thing that keeps me from going more often may sound simple but when I go a restaurant I would appreciate metal utensils. Plastic utensils are ok for a picnic but wrong business decision for a sit down restaurant. Many friends have said the same thing. That change would not dramatically increase your business cost and would do tons for your reputation.
You'll find the best food and the best people here.
Delightful staff and delicious food. The best meat and 3 in town. The fried porkchop is a gamechanger. In and out for lunch in less than 30 minutes. Highly recommend.
Restaurantji Recommends
Loved the steak & wine night. We also enjoyed the jazz music playing in the background.
So my wife and I just bought a home in Franklin near Cool Cafe last month, and last Friday night we went to Cool Cafe for the first time. We could not have been more impressed with everything about our experience! The food was wonderful, I got the beef tips and rice with jalapeno cheddar grits and cauliflower hash browns. It was all perfect! My wife got stuffed chicken, wedge salad, and a loaded baked potato. The potato was huge, and she talked all weekend about how good her food was. I'm a little spoiled when it comes to margaritas, as the 16 oz frozen gold margarita at Pancho's Place on the other side of Franklin is my all time favorite margarita in the world, period. Having said that, Tim's Margarita at Cool Cafe may be my second favorite, and that's really a great compliment considering that I've tried a whole lot of margaritas around Franklin and Nashville. Speaking of Tim, owner Tim Ness had a good presence throughout the restaurant the whole time we were there, chatting with his customers and making sure all was well. Our server, Sarah, took great care of us the entire time as well. The atmosphere and setting inside is also very relaxing and comfortable, and the jazz music coming through the speakers in the ceiling was just the right kind of cozy jazz and just the right volume. Needless to say, we are already looking forward to going back to Cool Cafe in the very near future. Highly recommended!
When I order takeout/delivery, Cool Cafe is my go to place. Their steaks are quite flavorful. The addition of a deviled egg is one of my favorite things about their salad wedge.On 11/12/21 my 6 oz. filet mignon went from medium-well to well-done. I always order medium-rare. I double-checked my order to ensure I had ordered medium rare. The steak tasted good. I understand with inflation prices are increasing. That is even a better reason for my steak to be cooked to my order.
Really good meat and 3 food. Having some cool music posters on the walls is a nice touch.
This place is amazing. We live in Mount Juliet and it is worth the drive. The cheese curds are my favorite. Service is excellent. Highly recommend.
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