Cracker Barrel Old Country Store
4210 Franklin Commons Ct, Franklin
(615) 794-8195
Recent Reviews
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Error were made. My spouse ordered the homestyle chicken. Only one piece of chicken was delivered. We had to insist that two pieces of chicken were mentioned in the menu. I ordered carrots as a side but got fries. Our biscuits were small, hard, and cold. Not our best experience at a Cracker Barrel.
Atmosphere: 4
Food: 3
Service: 5
Service was prompt and food was good. A little loud - not surprising for number of people there.
Atmosphere: 3
Food: 5
Service: 5
Good for a family dinner!
Atmosphere: 5
Food: 5
Service: 5
Always good and consistent across the country. I stop there regularly in my road travels.
Atmosphere: 5
Food: 5
Service: 4
I have been coming to Cracker Barrel for almost 20 years (I am 30) and I have never once had a bad experience. The food is always hot and delicious, they never forget anything in your takeout orders (even the condiments), and I could spend hours in the gift shop. Everyone is always so professional and kind and they make it feel like you’re dining with family!
Atmosphere: 5
Food: 5
Service: 5
We had a takeout order, one order of the campfire chicken and one order of campfire beef. Both orders, the carrots were way overcooked. The biscuits were hard as a rock— what a disappointment. The chicken and the beef, the potatoes, and the corn were delicious. We were starving, so we appreciate the large portions.
Atmosphere: 5
Food: 4
Service: 5
Waitress was the only one service close to closing, but she did a wonderful job taking care of several tables.
Atmosphere: 5
Food: 5
Service: 5
Bad when the menu says two sides and then they charge you for salad they need to change menu
Excellent food. Excellent service
Atmosphere: 5
Food: 5
Service: 5
This is my second time ordering from this specific location, and this time I had the pleasure of being attended by Alycat S. She was very nice over the phone, and when I Requested something off the menu that could not be done, she presented on alternative. I’m very pleased with my order. She was very friendly, the food was great, and I will be ordering again. Hopefully, I get attended by her:). Thank you
Food: 4
Service: 5
Restaurantji Recommends
Expectations met
Atmosphere: 4
Food: 4
Service: 4
Great portions and very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Overall a pretty good location, this one has been here absolutely forever. Plenty of parking and the food is pretty decent overall. The menu has shifted a good bit over the years but I can still recommend this location.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: The Cracker Barrel's Country Boy Breakfast
The service was excellent! Food could have been a little warmer. Shopping was fun. Bathrooms were clean. I vote 8
Mashed potatoes were lumpy, perhaps not cooked long enough. Pinto beans were really good.
My pancakes were cool, but still delicious.
Parking: I-65 US 96, Franklin, TN
Wheelchair accessibility: Somewhat limited, but we usually find a disabled spot.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Biscuits and Corn Muffins, Chicken Fried, Momma's Pancake Breakfast, Corn Muffins, Delicious, Roast Beef, Chicken Fried Steak
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