Excellent quality of staff, delicious food, Domino's pizza, the best
Atmosphere: 5
Food: 5
Service: 5
Shelia Haggard
Though a little mistake was made, it was quickly, kindly and professionally handled. Thanks to Kelley and Will.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
History Dude
I LOVE their deep dish, but I got the hand tossed this time and it was dry and lacking flavor. I won’t order that again but WILL order their deep dish again.
Scott Saltiel (Scott S.)
Not a lot, but there were places to sit and eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Ana Laura Licona
Bad delivery service, it takes a long two hours to arrive, they should refund the money
Loquita Americana
Worst restaurant ever. Have always ordered delivery online from here. Less than a 10 minute drive from my house. Every time have had to wait over an hour before they would eventually tell me they delivered my pizza when they had not. Then had to wait another our for them to claim they remade my order and finally received it. Once they blamed a new driver. Every time I have met the driver it was a different person. One time the girl on the phone argued with me that the driver said I put the wrong apartment number and it was delivered to that address but in the same statement said there was no apartment number even visible on her computer screen . I have an account I sign into. I have not changed my address. I checked anyway and the address was correct and I checked the apt they claim they dropped it off at and no pizza (different lettered building and number on other side of apartments). After that I made a delivery note including the apt number for a second reference and Meet Customer, Do Not Leave at Door!!! Have not had a problem with it being delivered after that. Even though I had always had my account marked for hand delivery. Today I ordered. Every time I checked the tracker it said they just started to prepare it at the exact time I checked and then finally they had just put it in the oven. It took 2 hrs to receive my pizza. I only order here because of the prices and they supposedly deliver. I always worry when I have to reorder over the phone cause you never know what people like this may do to your food. I’m over it. I’m only leaving this review cause most other reviews at the moment are over 5 months old and I want other perspective customers to know they are still a terrible restaurant. Pizza is domino’s quality so it’s fine, but if you want to eat at any particular time and don’t want to be blamed and hassled by the restaurant staff take your money elsewhere. Never again from this store.
This order took 1hr 50min to receive. It was missing the soda i ordered still waiting on driver to return with soda and waiting for someone at store to answer phone over 2 hours after order and 15 minutes sitting on hold.
Still no drink and no answer from store 50 minutes after delivery
Atmosphere: 1
Food: 3
Service: 1
Robert Wilsford
took 2hrs to get pizza and only was 10min. Very poor Delivery will never be back to this company.
Atmosphere: 1
Food: 1
Service: 1
Mahsun Kılıç
It looks so bad and it's fried so much you can't taste it at all.
Atmosphere: 3
Service: 2
Simon Malette
Fresh and still hot after a busy deliver. Karen was very kind at the delivery . Great service . The litle extra wait was worth it.
Atmosphere: 5
Food: 5
Service: 4
Andrew Williams
Take the time estimate they give you, triple it, do some work around the house, and then use the rest of the time to find any other pizza place in Franklin that might respect your time. I'm sure the food will be better too. 30 minutes and they couldn't bother putting it in the oven. Not the first time but it will be the last for me.
Absolutely the best pizza crew in the business. Quick, hot, fresh, and most importantly - ACCURATE. You get what you order, every time. No need to guess what you're getting - something you can't say about other pizza shops.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Orbitalunderground HD Productions
Still a great location, and has been for years.Great staff, perfect pizzas, never less.original review (6 years ago)Always on time when delivered. Always hot and ready to pickup on carryout. Every pizza my family has purchased from this location has tasted fantastic. Staff have always been friendly and professional.
Food: 5
Service: 5
Ajay Sharma
The take out orders are always delayed or messed up specially during the weekends. Food is tasty though.
Atmosphere: 3
Food: 5
Service: 1
Shannon Travis
I am from Lebanon but I was in Franklin with friends so we ordered a couple of large pizzas. I usually order online but it was not working correctly. When I got the order it was completely wrong I called and the right order I thought was correct but when it got delivered it was wrong as well I’m not mad.
Atmosphere: 5
Food: 5
Service: 5
Kate Goodale
Just wanted to give a HUGE Shout out to Ben for donating all of these wonderful pizzas to our Franklin Cowboy Football Players and Cheerleaders. They crushed them and they were perfect! Thank you again!! GO COWBOYS!!
Excellent quality of staff, delicious food, Domino's pizza, the best
Atmosphere: 5
Food: 5
Service: 5
Though a little mistake was made, it was quickly, kindly and professionally handled. Thanks to Kelley and Will.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I LOVE their deep dish, but I got the hand tossed this time and it was dry and lacking flavor. I won’t order that again but WILL order their deep dish again.
Not a lot, but there were places to sit and eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Bad delivery service, it takes a long two hours to arrive, they should refund the money
Worst restaurant ever. Have always ordered delivery online from here. Less than a 10 minute drive from my house. Every time have had to wait over an hour before they would eventually tell me they delivered my pizza when they had not. Then had to wait another our for them to claim they remade my order and finally received it. Once they blamed a new driver. Every time I have met the driver it was a different person. One time the girl on the phone argued with me that the driver said I put the wrong apartment number and it was delivered to that address but in the same statement said there was no apartment number even visible on her computer screen . I have an account I sign into. I have not changed my address. I checked anyway and the address was correct and I checked the apt they claim they dropped it off at and no pizza (different lettered building and number on other side of apartments). After that I made a delivery note including the apt number for a second reference and Meet Customer, Do Not Leave at Door!!! Have not had a problem with it being delivered after that. Even though I had always had my account marked for hand delivery. Today I ordered. Every time I checked the tracker it said they just started to prepare it at the exact time I checked and then finally they had just put it in the oven. It took 2 hrs to receive my pizza. I only order here because of the prices and they supposedly deliver. I always worry when I have to reorder over the phone cause you never know what people like this may do to your food. I’m over it. I’m only leaving this review cause most other reviews at the moment are over 5 months old and I want other perspective customers to know they are still a terrible restaurant. Pizza is domino’s quality so it’s fine, but if you want to eat at any particular time and don’t want to be blamed and hassled by the restaurant staff take your money elsewhere. Never again from this store.
This order took 1hr 50min to receive. It was missing the soda i ordered still waiting on driver to return with soda and waiting for someone at store to answer phone over 2 hours after order and 15 minutes sitting on hold.
Still no drink and no answer from store 50 minutes after delivery
Atmosphere: 1
Food: 3
Service: 1
took 2hrs to get pizza and only was 10min. Very poor Delivery will never be back to this company.
Atmosphere: 1
Food: 1
Service: 1
It looks so bad and it's fried so much you can't taste it at all.
Atmosphere: 3
Service: 2
Fresh and still hot after a busy deliver. Karen was very kind at the delivery . Great service . The litle extra wait was worth it.
Atmosphere: 5
Food: 5
Service: 4
Take the time estimate they give you, triple it, do some work around the house, and then use the rest of the time to find any other pizza place in Franklin that might respect your time. I'm sure the food will be better too. 30 minutes and they couldn't bother putting it in the oven. Not the first time but it will be the last for me.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Absolutely the best pizza crew in the business. Quick, hot, fresh, and most importantly - ACCURATE. You get what you order, every time. No need to guess what you're getting - something you can't say about other pizza shops.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Still a great location, and has been for years.Great staff, perfect pizzas, never less.original review (6 years ago)Always on time when delivered. Always hot and ready to pickup on carryout. Every pizza my family has purchased from this location has tasted fantastic. Staff have always been friendly and professional.
Food: 5
Service: 5
The take out orders are always delayed or messed up specially during the weekends. Food is tasty though.
Atmosphere: 3
Food: 5
Service: 1
I am from Lebanon but I was in Franklin with friends so we ordered a couple of large pizzas. I usually order online but it was not working correctly. When I got the order it was completely wrong I called and the right order I thought was correct but when it got delivered it was wrong as well I’m not mad.
Atmosphere: 5
Food: 5
Service: 5
Just wanted to give a HUGE Shout out to Ben for donating all of these wonderful pizzas to our Franklin Cowboy Football Players and Cheerleaders. They crushed them and they were perfect! Thank you again!! GO COWBOYS!!
Atmosphere: 5
Food: 5
Service: 5
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