Drake's Cool Springs

553 Cool Springs Blvd, Franklin
(615) 503-0035

Recent Reviews

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Anthony Dean Brown

Tried Drake’s for my first time, the Mrs. had been there before. But I was pleased. It was a seat your self vibe we sat bar side. The garage style doors were open and the cool evening air was inviting.
I feel our server was a bit overwhelmed. The table next to us had to flag her down and she never checked on us during our meal to see if we were good.
I had the California Cobb and the Mrs. had the Twin medallion steaks with broccoli. Everything was delicious. The steak I thought was a liiiiiiiittle dry but my wife was happy and that’s all that matters.
We’ll be back! Thanks Drake’s

martin rogers

The service was great! The food was hot, fresh, and properly prepared. I cant wait to go back.

Brittany Mills

I walked in with my family today after a great day and we were all excited to eat here. Upon entering NOT ONE person greeted us as we watched 8 different people walk by for a good 12-15 minutes. It was DEAD in there with only 3 tables full of people. The bartender kept looking over, the servers all kept walking by doing tasks (AS WE SIT THERE STARING TO GET SOME TYPE OF ACKNOWLEDGEMENT) We will never ever eat here after the lack of service. I managed and worked in a restaurant for 8 years (still do) and I’ve never experienced such a terrible lack of service. My uncle even had to go up to the manager and ask for someone to finally serve us. We were so over it by the time we got someone that we left. Do better Drakes!! You should know better, you greet EVERY customer within 5 minutes!! At least some type of acknowledgment!! Maybe yall should go over some customer service and hospitality rules because you highly lacked it today!

Libby Darnell

Fabulous sushi and great service!!

Atmosphere: 5

Food: 5

Service: 5

Robyn Buschar

Found this place on a late night headed back to our hotel and we are so glad we did! Definitely recommend and we will go back next year. The bartender (Hannah C) was very friendly and welcoming and the atmosphere was great. The menu provided a large variety of options and service was quick. Mushroom Swiss Burger with tots was delicious and the fried pickles were SO GOOD. It was just the perfect place to sit back, relax, get great food and enjoy the moment.

Atmosphere: 5

Food: 5

Service: 5

Justine Hardy

The waitress was very nice and attentive.

Rick Cardwell

Food order came out over time, not real organized. I'm not crazy about Sliders. Waited a long time for the fries...???

Ilya D

Awesome food, good service, fair pricing
Buffalo chicken wrap was great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Buffalo Chicken

Justin Goodman

They cut you off after 3 weak drinks.....I'll never be back. And plus I had a designated driver....never will I ever be back in this raggedy muthaf.....

Atmosphere: 2

Food: 3

Service: 5

Michael Zuidema

Burger was sub par and cold. Great setting and ok service. I expected better food and have tried 3 different times now.

Atmosphere: 5

Food: 3

Service: 4

Jo Ann Eason

Eaten was our server, and he was awesome!!! Food was delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Drakes Fries

Rob Liles

Lots of food for the money, server was extra friendly. Food was delicious, will definitely go back!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Drakes Fries, blt Tots, Cheddar Burger

Alysekelly

The waitress on Saturday night did not seem like she wanted to be at work. She was not friendly, lacked hospitality skills and had poor customer service engagement skills as well. The food made us sick! We ordered their battered fish basket and were nauseous, had a stomach ache all night, diarrhea and felt lethargic. Do not eat here!

Atmosphere: 1

Service: 1

Kaitlyn Kidwell

They have tons of menu options, and I went with the teriyaki chicken bowl. It was good, but the fried asparagus was hard to chew. Staff was friendly, but we never figured out who was actually our server…

Atmosphere: 5

Food: 4

Service: 4

Aisle Seat

Can't wait til they open in

Atmosphere: 5

Food: 5

Service: 5

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