Ground Restaurant-Cool Springs

Best Burgers always in Brentwood and Franklin! And always nice, accommodating staff too.

Atmosphere: 5

Food: 5

Service: 5

First time here. First impression is that place is dirty. Menus were greasy, floor and counter was dirty. The bathroom smells like a sewer and toilet seat is hanging on by one bolt.
Really questioned if we should stay. Hope the food is better than my first impression
Well the food is fantastic!! I hope they clean up the restaurant because the food is really good and the atmosphere needs to match the food !! I would rate this higher if the atmosphere matched the food! We will come back next time we are in Nashville.

Atmosphere: 3

Food: 5

Service: 5

Great food!

Atmosphere: 5

Food: 5

Service: 5

Fantastic

Atmosphere: 5

Food: 5

Service: 5

My kids voted Ground as the restaurant with the best grilled cheese EVER! Amazing employees! Great food! We will be back!

Atmosphere: 5

Food: 5

Service: 5

Chill place, friendly and accommodating service. Really good Burge, the fries were amazing. Chili was pretty good. Glutin free options. The kids enjoyed their food too and colored pictures for their wall.

Atmosphere: 5

Food: 5

Service: 5

Love the hand cut fries and the chicken sandwich. The fries were hot and not too salty and the chicken was crisp without being overly crunchy.

Paid $17 for a bacon mushroom swiss burger.
They forgot the bacon and the taste didn't really match the price.

Long time customer - as a vegan I ordered an impossible burger - was served a turkey burger - took a bite and knew something was wrong. Walked up and cool said they were out of impossible so they gave me turkey. I said I didn’t eat meat and handed them the food. Asked for a refund and was told I couldn’t get one. Real food safety and allergy issue! Careless!

Atmosphere: 1

Food: 1

Service: 1

Just ok. Hose was snaking thru the hall from back door to kitchen. Place was empty ar lunch time.

Atmosphere: 2

Food: 2

Service: 3

Atmosphere a little janky but once we made it to counter to order Ezra let us know he was going to make us awesome burgers and he did ! Presentation was beautiful ( wish I had done photo) !! Juicy, hot well seasoned beef burger was best around. Their homemade BarBQ sweet/smokey sauce was excellent with hint of smoke. Onion ring on burger was light crisp and bacon was top grade. Lettuce,tomato, onions so fresh ! Bun buttered and grilled. Ezra was awesome with customer service and his burgers topped by none. Great prices !

Atmosphere: 4

Food: 5

Service: 5

Pretty sure a salt bomb had just exploded about the time I ordered.

Atmosphere: 3

Service: 5

The staff at this place is unbelievably amazing. We went for lunch last weekend and there was enough of us to take up every seat in the place. They were so friendly, kind, attentive, and got every meal out so fast and orders were correct! A few of us have dietary restrictions our orders were correct! Their food was great! The staff made the experience. I don't know how the did it without showing any signs of stress and being so quick with everything. Thank you for taking good care of us!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mushroom Swiss Burger and Fries

The burgers are delicious and the staff is great. Cool spot.

Atmosphere: 4

Food: 5

Service: 5

This could well be the best burger in the USA. The meat is so fresh and juicy and the additions are perfect. Really friendly service. Casual and relaxed environment.

Atmosphere: 5

Food: 5

Service: 5