Hot Wok
409 Williamson Square, Franklin
(615) 905-4962
Recent Reviews
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Food was just okay. It was a good price and it was clean. Team was very nice and kind.
Atmosphere: 4
Food: 3
Service: 5
Manny is back! I've been coming here for years and the consistency plus quality has never wavered, even when other family was running the place. Best pepper steak, sesame chicken and fried rice anywhere. It's always a delight to dine in too!
Atmosphere: 5
Food: 5
Service: 5
Hot Wok offers very affordable pricing, which is certainly its strongest selling point. For the cost, portions are fair and the menu covers the usual Chinese takeout staples.
That said, the overall quality felt comparable to a mall food court, and in this case the dishes seemed as though they may have been sitting for some time before being served. The food lacked the freshness and texture you’d hope for, which made the experience feel underwhelming.
If budget is the primary concern, it may be a reasonable option. However, those prioritizing freshness and flavor may want to explore other choices nearby.
Atmosphere: 2
Food: 3
Service: 5
Been going to Hot Wok since I was knee high to a stump and I'm 40 now. Incredible food, incredible service
Atmosphere: 5
Food: 5
Service: 5
Delicious food. The taste is perfect and steaming! Ten in ten. We will definitely come back.
Owner and employees were attentive and very friendly! Great food!
Atmosphere: 4
Food: 5
Service: 5
The chicken was the best. Not too sure what they called it, but almost like hawaiian bbq.
Atmosphere: 4
Food: 5
Service: 4
Yhe food was delicious I really do request you guys go there.
Great customer service though.
Atmosphere: 3
Food: 2
Service: 5
Excellent experience at Thai and Sushi Hot Wok!
The food is delicious, with well-balanced and authentic flavors. I was pleasantly surprised by the Hot Wok Roll, which not only looks amazing but even seems to have gold flakes — a true visual and flavor gem! 🍣✨
As an area for improvement, I’d suggest mopping the floor a bit more often, since it feels a little sticky and makes noise when you walk. Also, a quick wipe of the tables would make the experience even better.
Other than that, the atmosphere is great, the music is cool, and the staff was friendly. I’ll definitely be coming back soon. Thanks for such a great meal!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Whoever the white male is with the gray hair (new owner)? Apparently. He’s very rude, He is nasty and his attitude is awful especially for a GROWN MAN. Love the food and when Manny was there but, I won’t be back knowing this guy is new owner!
Flavor! Flavor! Flavor! If you want authentic Thai food made with love, eat here! Wonderful owners. Wonderful service. Smooth jazz playing while a million flavors tease your pallet for a super reasonable price. You will thank me later!
Atmosphere: 5
Food: 5
Service: 5
Terrible hot and hour soup. There large is really everyone else’s small fyi. Never will be back. They do not know what hot and sour soup. Terrible. Very disappointed and would not refund me. After seeing what they tried to sell me. Awful
Atmosphere: 1
Food: 1
Service: 1
Amazing Service, delicious food, very welcoming environment. 10 out of 10!
Atmosphere: 5
Food: 5
Service: 5
There are always great experiences. The quality of the food is excellent. I recommend it to anyone without reservation.
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