Jeni's Splendid Ice Creams

Tried Jeni’s ice cream for the first time and absolutely LOVED it! They have some unique flavors that you can’t find at your typical baskin Robbins type of ice cream shop. Definitely more high end too based on the atmosphere and prices. Almost $7 for two “half scoops” of ice cream.

It’s still a nice treat if you’re there to grab lunch or dinner with family or friends. But if you want to indulge a little more I suggest just grabbing a pint of your favorite flavor from Target. They carry the Jeni’s brand pints in their frozen food section and you get much more bang for your buck!

Delicious ice cream though! I highly recommend the butter cake or birthday cake flavors!

Atmosphere: 5

Food: 5

Service: 5

Ice cream was splendid indeed!

Atmosphere: 5

Food: 5

Service: 5

Morgan helped me and he was so kind, patient, knowledgeable and excited about serving me!! I enjoyed sampling several flavors before deciding on the pistachio one, of course! I loved this place. Smelled & tasted so great and the service was amazing <3

Atmosphere: 5

Food: 5

Service: 5

Delicious ice cream and fantastic service! Located in The Factory.

Best ice cream. This location is in a very nice shopping area. It is always busy, dont be surprised if u see a big line but it will go fairly fast. One thing staff has to do is to clean the tables when they have a few minutes between the customers. Tables r always dirty, every time we r there. The parking is also very convenient.

Parking: Very easy & plenty

Kid-friendliness: Kids love this place. Best ice cream.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Wildberry Lavender Pint, Salted Carmel, Waffle Cone, Buttercrisp Waffle Cones, Dark Chocolate Truffle DF Pint

Had to order honey vanilla in a waffle cone. No strawberry ? here. My ice cream was great and the service very good.

Atmosphere: 5

Food: 5

Service: 5

Good soup

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Standard

No vanilla or Oreo flavor

Food: 1

Expensive but big portion, like the salty caramel the best

Love Jenis in the factory, great setting. It was busy, but maybe a 10 min wait, not bad. Love the ice cream and different flavor options. I just wish they would bring back double dough. That was amazing ?.

Atmosphere: 5

Food: 5

Service: 5

Franklin, TN. My granddaughter used to work here: she loves Jeni’s! Great ice cream, customer service, communication from the person who rang us up, teamwork, business model, and atmosphere. Our group of 6 found our favorite flavors and a few new ones. My husband loved his blueberry ice cream even more than his regular scoop of chocolate, so props to their recipe developers.It’s in the Factory food court which has a disco ball now; the scattered bits of light distracted our cashier who, mid-sentence, said something like, “Whoa, there’s a disco ball! Was that always there?”There’s lots of seating. We found a high top that accommodated all of us and enjoyed people watching.

Atmosphere: 5

Food: 5

Service: 5

This inside a mall so you sit in the open area of the mall. They do let you sample prior to choosing flavors.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Gelato, Strawberry Buttermilk, Salted Carmel

Mixed bag, great ice cream but the scoop size was significantly smaller than any other Jenni’s I’ve ever been

Atmosphere: 4

Food: 4

Service: 4

Best ice cream in town, hands down!!!!

Atmosphere: 5

Food: 5

Service: 5

Not a sweet tooth but liked their ice cream. Staff member was friendly and patient to let us (a group of 6 people) taste a couple of varieties without any hesitation on a busy New Year’s eve.

Atmosphere: 5

Food: 5

Service: 5