Jersey Mike's Subs

The best subs in Franklin but......I've had mixed experiences there . One day I was having my sub dressed and I notices the lettuce was fresh on one side of the container and turning dark and slimy on the other side. The girl was serving young people in front of me and was giving them the fresh lettuce and as I am an older man put the rotting lettuce on my sub . I refused to take it and when she was just going to take the rotting lettuce off with frustration I called the manager over. She apologized and made me a new sub . I don't like feeling that I deserve a bad meal because I'm an older person so I really watch them when I go there .

Over all very poor experience had several workers in the back chatting it up while the line continued to pile up. The one person who was up front had ear buds in while working the line. Very dirty and messy.

Extremely rude and judgmental for absolutely no reason. Gave me and my brother dirty looks after we politely told our order. Turned around and shook his head as if were a burden to him.

Protein, Let's Go!!!

Atmosphere: 3

Food: 4

Service: 4

Was enjoying my food until I noticed hair in my sandwich. Whoever is cooking In the back needs a hair net asap...

I ordered giant turkey and provolone, added some bacon and mayo. My fave!!!!
I didn’t have 1 ounce of mayo of my sandwich. ?? it was still good, but I wanted my mayo. ??

Food: 4

I just found a massive hair in my sandwich. Check your food before you eat it.

Nice folks. Great food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Every table is dirty and there wasn't another customer in there.

Atmosphere: 2

Food: 5

Service: 5

We arrived about 45 mins before they closed and were greeted with a smileWe all got variations of the Philly Cheese steak some with chickenAll of us talked about how good the meal wasFacility was clean.Staff was alsoPlenty of parkingHandicap parking and entranceTables will accommodate wheelchairs

Wheelchair accessibility: Wheelchairs. Not a problem

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Philly Cheese Steak

This is a well run JMs! Sandwiches are well prepared with care. Enjoy!

I experienced the rudest service here by the lunchtime employees. In the future I will avoid this location.

Atmosphere: 1

Food: 4

Service: 1

I experienced the rudest service here by the lunchtime employees. In the future I will avoid this location.

Great location and excellent attention to detail for Celiac, gluten free

Atmosphere: 5

Food: 5

Service: 5

We were rushed and herded through the line like cattle. Absolutely no customer service from any member. The first associate we spoke to was rude, the second was clueless, and the third was not much better. I will NOT go back inside at this location and likely won’t be back period. All tables and floor was dirty.

Atmosphere: 1

Food: 3

Service: 1