Jersey Mike's Subs

I normally prefer Jimmy John’s, but decided to get Jersey Mikes today since they were donating 100% of sales to charity.

I placed an online order which was ready quickly and had no trouble picking it up. However, I was not impressed with the sandwich which was disappointing since it was more expensive than Jimmy John’s.

The bread was different from what I normally see from Jersey Mikes. It was flakey and dense, possibly proofed wrong or under baked as it smelled unusually yeasty. Along with the messy ingredients (including a tomato that didn’t make it on the sandwich) and soggy bottom, the sandwich was kind of unappetizing. Although, I will say that they were generous with the ingredients, especially the meat.

I really do wish I liked their food better, especially since this store is in such a convenient location for me.

Absolutely amazing customer service. Super fast and friendly staff had me in an out in less than 10 minutes despite 8 people in line ahead of me. Couldn't ask for a better experience.

The store manager is an absolute joke. I frequently eat at JMS but this is the second time I’ve had to deal with her sour, unpleasant and unprofessional behavior. Grow up and learn how to treat people. This was the A.M. manager.

Disappointed to have to post this...I have had 3 sons work at this location over the last 7 years but I would not recommend this business - to eat or work. My experience had been good until recently, was happy to have my sons work there and liked the subs. Sadly, last month my son (who is 17 and has worked there for the last two years) came home from work early and clearly upset. That night the owner/manager who was intoxicated became enraged at one of the 18 year old shift leaders. He then proceeded to physically assault the young man. This was all caught on a video which I have seen. My son was sent home when the police arrived. The result...no charges, the manager was back the next night. The assaulted shift lead quit and my son was never contacted or scheduled again (not that I would have let him go back). The other owners seem to just want to ignore it happened. I contacted the CEO, CFO, COO and HR at corporate Jersey Mikes office by phone and sent a certified Fedex letter with the details of this event and one month later - No-one has reached out. to me or my son. I had a lot of respect for Jersey Mike's as an organization and was happy to have my sons work there. Now I get sick when I think about the video I saw of what happened, how my son was treated and the lack of decency in the ownership of this Jersey Mikes. I would encourage you to find another sub shop and definitely not let your son or daughter work here.

Atmosphere: 1

Best Jersey Mike’s I have ever been to.

Atmosphere: 5

Food: 5

Service: 5

Our go to when we don't do pizza on

Atmosphere: 5

Food: 5

Service: 5

Great staff, always my go to when on that side of town. Best part about jersey mikes is its very consistent.

Atmosphere: 5

Food: 5

Service: 5

Jersey Mike's always makes my sub sandwich perfectly and quickly. And at the store on Meridian in Cool Springs, the crew is very friendly and efficient. Jersey Mike's has the best sub sandwiches.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Supreme

I mostly visit on lunch during lunch hours service is fast. Food is always fresh and the staff is friendly. The store is always clean as well i have not encountered a bad experience.

Atmosphere: 5

Food: 5

Service: 5

Good turkey sub.

This evening just before 7pm, I entered Jersey Mike's for the first time at this location. The one in Bellevue and on Mallory Lane have always been amazing which is why I am writing this review. I tried this location because I live across the street.

I knew the sandwich would be a disaster once the employee found a random (Reg) half white bread in the discard pile.

If I am paying $12 (+tip) for a Reg sandwich, I would expect better quality..

Pictures of what I received... The bread was so stale, it crumbled when I bit into it.. The bacon was clearly left over because there were many little hard pieces placed on the sandwich.

Definitely Disappointing

Philly cheese steak was very good!

Atmosphere: 5

Food: 5

Service: 5

Philly cheese steak was very good!

Great!

The guy almost forgot my bacon so I had to remind him. Tasty wrap.