I always text to order my pizza. Always 15% off. The best sauce. Best crust, ready when I get there. Friendly folks. I love this place. On Hillsboro Rd.
Atmosphere: 5
Food: 5
Service: 5
B P
Great pizza, cooked exactly to order and super friendly/professional service. As an aside - I had lots of difficulty ordering online and via the app. Couldn't get to a secure payment option on either. So had to call the store to order.
Atmosphere: 5
Food: 5
Service: 5
Denny Wright
This Jet's pizza has always had great service. They are super happy and are pleasant with anyone who comes into the store. We've had large orders and wait related to the amount of pizza ordered. We've always had the best experiences and enjoy the food! The managers, male and female, are always smiling and truly enjoy "feeding" people. If you want good food, great service, and an all-around fun experience, order from this Jets. They are a great group of folks!
Atmosphere: 5
Food: 5
Service: 5
Frank Moss
We order every weekend online and usually have a fantastic experience; however, last night was different. Delivery was more than 25 mins past the scheduled time of nearly an hour. Store was unhelpful, when we called wondering about our pizza. When it finally arrived, it was undercooked, we did try and finish cooking. We realized our two dessert pizzas were not delivered. We called the store, again, and their attitude was “whatever.” They did credit those to our account. Unfortunately, my half of the pizza had hamburger on it, and I was up the entire night sick. I called the store today and got a manager (female), and explained to her the entire experience. She was rude and like “what would you like us to do?” She never once said I apologize. She said that they had no staff, they do not have time to call if delivery is going to be nearly 30 mins late, and what did I expect it was a Friday night. She also said - you are the people that want your pizza well done on the bottom and send instructions to not overcook the brownie. I said yes — she said those are frozen - which had nothing to do with the reason I called. Her attitude was absolutely the worst and disappointing. I told her we always have a great experience, but an extremely long delivery time, two items missing, an undercooked pizza, and my being up all night sick just didn’t hit the mark. She said — what do you want me to do… I finally said, “Well, I guess refunding my $50 order would be a start.” Just very disappointing experience- the attitude she gave was the worst. As I work in customer service every day, all she had to say was, “I am really sorry you had a bad experience, please let us try and make this right. We will refund your order and make sure your next order is correct.” But she didn’t - she added to the bad experience. Sadly, it may be time to look for another pizza place…
Food: 1
Service: 1
Adam Faragalli
Pizza was fire, but not cheap. 6 pizza’s was $140 delivered, before tip. Still, for a cheat day, hard to beat. Bbq chicken and “Turbo” crust on all are the standouts.
Food: 5
Service: 5
Shad Miller
Fast, cheap and good.
Atmosphere: 5
Food: 5
Service: 5
Robin Silon
Pizza cold 15 minutes lateNo taste again cold
Mychelle M.
Ordered a pizza from the Jets on Hillsboro Road and was given a 45 minute delivery time. At an hour and a half, called to check the status of my meal. Was told it had been out for delivery for 25 minutes. When I expressed concern about the long time in the car, (I wanted it to be hot when it got to me) and the delay in getting my food, the extremely rude manager told me if I wasn't happy, to get my food from someplace else and hung up on me. I can't remember being treated this rudely by a place I was doing business before. It was almost an $80 order. Food finally arrived at close to an hour and 45 minutes after the order was placed and was barely warm. Very disappointed in food and most especially the ridiculously bad customer (non) service. Would give zero stars if I could.
Larry P.
Quick and very good food. Employees are polite and they know the pizza business. Currently, they are our pizza place to go for pizza
8 corner pizza is to die for!!!! Love the crusty cheese!!! We are addicted to Jet's and so is our family. We never go anywhere else. Why would we when no one else has the 8 corner pizza! Their deep dish is also a family favorite! You can't go wrong with either one! So glad you are close in Franklin. KeepMaking those great pizzas and we will keep coming back. Service is great and ready when they say it will be so it's nice and hot!
Caris W.
this Jets always hits. UGH so freaking good. thanks guys!! So happy y'all are in franklin.
Sherry Dorris
Great delivery- not the best pizza. We had never tried Jets, so we didn’t know what to expect. So much bread/crust
I always text to order my pizza. Always 15% off. The best sauce. Best crust, ready when I get there. Friendly folks. I love this place. On Hillsboro Rd.
Atmosphere: 5
Food: 5
Service: 5
Great pizza, cooked exactly to order and super friendly/professional service. As an aside - I had lots of difficulty ordering online and via the app. Couldn't get to a secure payment option on either. So had to call the store to order.
Atmosphere: 5
Food: 5
Service: 5
This Jet's pizza has always had great service. They are super happy and are pleasant with anyone who comes into the store. We've had large orders and wait related to the amount of pizza ordered. We've always had the best experiences and enjoy the food! The managers, male and female, are always smiling and truly enjoy "feeding" people. If you want good food, great service, and an all-around fun experience, order from this Jets. They are a great group of folks!
Atmosphere: 5
Food: 5
Service: 5
We order every weekend online and usually have a fantastic experience; however, last night was different. Delivery was more than 25 mins past the scheduled time of nearly an hour. Store was unhelpful, when we called wondering about our pizza. When it finally arrived, it was undercooked, we did try and finish cooking. We realized our two dessert pizzas were not delivered. We called the store, again, and their attitude was “whatever.” They did credit those to our account. Unfortunately, my half of the pizza had hamburger on it, and I was up the entire night sick. I called the store today and got a manager (female), and explained to her the entire experience. She was rude and like “what would you like us to do?” She never once said I apologize. She said that they had no staff, they do not have time to call if delivery is going to be nearly 30 mins late, and what did I expect it was a Friday night. She also said - you are the people that want your pizza well done on the bottom and send instructions to not overcook the brownie. I said yes — she said those are frozen - which had nothing to do with the reason I called. Her attitude was absolutely the worst and disappointing. I told her we always have a great experience, but an extremely long delivery time, two items missing, an undercooked pizza, and my being up all night sick just didn’t hit the mark. She said — what do you want me to do… I finally said, “Well, I guess refunding my $50 order would be a start.” Just very disappointing experience- the attitude she gave was the worst. As I work in customer service every day, all she had to say was, “I am really sorry you had a bad experience, please let us try and make this right. We will refund your order and make sure your next order is correct.” But she didn’t - she added to the bad experience. Sadly, it may be time to look for another pizza place…
Food: 1
Service: 1
Pizza was fire, but not cheap. 6 pizza’s was $140 delivered, before tip. Still, for a cheat day, hard to beat. Bbq chicken and “Turbo” crust on all are the standouts.
Food: 5
Service: 5
Fast, cheap and good.
Atmosphere: 5
Food: 5
Service: 5
Pizza cold 15 minutes lateNo taste again cold
Ordered a pizza from the Jets on Hillsboro Road and was given a 45 minute delivery time. At an hour and a half, called to check the status of my meal. Was told it had been out for delivery for 25 minutes. When I expressed concern about the long time in the car, (I wanted it to be hot when it got to me) and the delay in getting my food, the extremely rude manager told me if I wasn't happy, to get my food from someplace else and hung up on me. I can't remember being treated this rudely by a place I was doing business before. It was almost an $80 order. Food finally arrived at close to an hour and 45 minutes after the order was placed and was barely warm. Very disappointed in food and most especially the ridiculously bad customer (non) service. Would give zero stars if I could.
Quick and very good food. Employees are polite and they know the pizza business. Currently, they are our pizza place to go for pizza
Best pizza in town!
Restaurantji Recommends
8 corner pizza is to die for!!!! Love the crusty cheese!!! We are addicted to Jet's and so is our family. We never go anywhere else. Why would we when no one else has the 8 corner pizza! Their deep dish is also a family favorite! You can't go wrong with either one! So glad you are close in Franklin. KeepMaking those great pizzas and we will keep coming back. Service is great and ready when they say it will be so it's nice and hot!
this Jets always hits. UGH so freaking good. thanks guys!! So happy y'all are in franklin.
Great delivery- not the best pizza. We had never tried Jets, so we didn’t know what to expect. So much bread/crust
Best deep dish pizza around
They are just the best!