couldn’t be bothered to add the whipped cream on my mobile order that i paid for. then slammed the window in my face before i could even say anything.
Atmosphere: 1
Food: 1
Service: 1
jennapple
Honestly every single time I go to this location they either mess something up or forget something or the fries are cold. Every single time
Atmosphere: 1
Food: 2
Service: 1
Eric Ledieu
Unfriendly and charges extra for sauce packet! Only one I’ve ever been charged for sauce.
Food: 3
Service: 1
Silas Brummett
The young girl taking orders the last several times I've came through the drive through including today around 5:40pm, 11/11 has been incredibly rude with a very hostile tone. I wish I could say it was rare for this location. I just hope the manager sees this and makes changes
Atmosphere: 1
Food: 4
Service: 1
Mike The Mic Guy
Been to this McDonalds a few times. Overall a good McDonald’s in this area. Have had my order messed up a couple times, but they’ve always promptly corrected it. I will say, this is one of the few McDonald’s I’ve been to where the food is actually FAST! Great service, decent food, pretty good prices.
Atmosphere: 4
Food: 3
Service: 5
H. Edward
None of the sockets work!!!
Atmosphere: 5
Food: 4
Service: 4
Jordan Greene
The SLOWEST and most unprofessional location. Will not be coming back.
Cooper Koch
Waited 30 minutes and messed up my order
Service: 1
Daniel Potts
Best McDonald's in Franklin for Sure, Everytime on the 2nd shift, or late shift.
Do not come to this McDonalds. I was casually sitting down with my feet on the table not aware I wasn’t supposed to have them on there(which is my fault) and the manager came up to me aggressively and told me to get out with a mad tone and didn’t allow me to apologize. I had such a bad a experience with the manager
Atmosphere: 1
Food: 3
Service: 1
Bobby Harris
Good place to grab some protein without bread as I'm doing the carnivore diet. The people were attentive to what I needed as a customer. The decor though was lacking from the McDonald's of the good old days. Efficiency as McDonald's sees it doesn't make it seem like an experience but a convenient way to streamline people. The atmosphere was flat based on the setup. Service though was great. It was almost like the company doesnt want people spending time there.
Atmosphere: 3
Food: 4
Service: 4
Michael Smith
I can't do that drive through every morning at the same time to get coffee. And the lady complains at the window that she's the only one working there won't put in the cream or sugar in my coffee and half of the time won't answer the speaker so I can even make a order. It's not just some of the time. It's every day just about they don't want to work. They need to go find another job if you work at McDonald's. People's gonna come through the drive. Then it's not their fault and they don't have enough workers. Or they only got one woman working there.
Atmosphere: 1
Food: 1
Service: 1
Uriel Hernandez
McDonald's was never fine dining, but at least it was enjoyable. Their new kids play place is pathetic. Two screens and some stepping game? Absolutely not. Better to just get food elsewhere and take kids to the park.
couldn’t be bothered to add the whipped cream on my mobile order that i paid for. then slammed the window in my face before i could even say anything.
Atmosphere: 1
Food: 1
Service: 1
Honestly every single time I go to this location they either mess something up or forget something or the fries are cold. Every single time
Atmosphere: 1
Food: 2
Service: 1
Unfriendly and charges extra for sauce packet! Only one I’ve ever been charged for sauce.
Food: 3
Service: 1
The young girl taking orders the last several times I've came through the drive through including today around 5:40pm, 11/11 has been incredibly rude with a very hostile tone. I wish I could say it was rare for this location. I just hope the manager sees this and makes changes
Atmosphere: 1
Food: 4
Service: 1
Been to this McDonalds a few times. Overall a good McDonald’s in this area. Have had my order messed up a couple times, but they’ve always promptly corrected it. I will say, this is one of the few McDonald’s I’ve been to where the food is actually FAST! Great service, decent food, pretty good prices.
Atmosphere: 4
Food: 3
Service: 5
None of the sockets work!!!
Atmosphere: 5
Food: 4
Service: 4
The SLOWEST and most unprofessional location. Will not be coming back.
Waited 30 minutes and messed up my order
Service: 1
Best McDonald's in Franklin for Sure, Everytime on the 2nd shift, or late shift.
Atmosphere: 5
Food: 5
Service: 5
Only visit in a food emergency.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Filet-O-Fish
Restaurantji Recommends
Great service
Do not come to this McDonalds. I was casually sitting down with my feet on the table not aware I wasn’t supposed to have them on there(which is my fault) and the manager came up to me aggressively and told me to get out with a mad tone and didn’t allow me to apologize. I had such a bad a experience with the manager
Atmosphere: 1
Food: 3
Service: 1
Good place to grab some protein without bread as I'm doing the carnivore diet. The people were attentive to what I needed as a customer. The decor though was lacking from the McDonald's of the good old days. Efficiency as McDonald's sees it doesn't make it seem like an experience but a convenient way to streamline people. The atmosphere was flat based on the setup. Service though was great. It was almost like the company doesnt want people spending time there.
Atmosphere: 3
Food: 4
Service: 4
I can't do that drive through every morning at the same time to get coffee. And the lady complains at the window that she's the only one working there won't put in the cream or sugar in my coffee and half of the time won't answer the speaker so I can even make a order. It's not just some of the time. It's every day just about they don't want to work. They need to go find another job if you work at McDonald's. People's gonna come through the drive. Then it's not their fault and they don't have enough workers. Or they only got one woman working there.
Atmosphere: 1
Food: 1
Service: 1
McDonald's was never fine dining, but at least it was enjoyable. Their new kids play place is pathetic. Two screens and some stepping game? Absolutely not. Better to just get food elsewhere and take kids to the park.
Atmosphere: 1
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