McDonald's

1299 TN-96, Franklin
(615) 790-7019

Recent Reviews

Tabitha Newton

The bathrooms are really clean. Everyone was friendly and no attitudes. They got my order out fast and it wasn't thrown together. I would love to come

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger, French Fries

Jim Clarkson

I have been going to this McDonald’s drive through for breakfast almost every morning for the last few years. Whoever is responsible for hiring has done an excellent job of getting some top notch personnel. It is easily the best McDonalds I have ever been to and is not far behind Chic-Fil-A regarding respect, courtesy and efficiency. Well done!! ?? Keep up the good work.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Egg Mcmuffin

Carlos Cuevas

Terrible service, morning shift, the employees do not wear their full uniform, those in the service do not wear caps and pants below their waist, showing their underwear... they ignore the customers because they are fooling around... The managers only see and do not design or do anything

Laura McGahan

Went through the outside lane of the drive through, watched 5 cars get waited on at the inside lane, tried to talk through the speaker to get someone's attention. Nobody ever took my order. I parked and went inside and asked why nobody answered me, they said the lane was open so they didn't know why. I was told to go ahead and place my order at the counter...2 men were standing at the register speaking another language, didn't even look at me, the manager watched it all happen and didn't step in. Again, I was simply ignored for about 4 minutes, at which time I turned around and left. If I could give them a negative rating, I would. I won't go back there again, but I imagine they really just don't care.

Service: 1

Kyle Simplot

Ice cream machine is always "broken" here. Yet they constantly advertise shakes like the shamrock shake, yet don't have it.

Howard Williams

It was the only one open for miles. Thank you.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Sandwiches Mcchicken, Mcchicken

J W

Never can get food in timely manner. No body speaks English and always messing orders up...

Kevin Beasley

I remember back about 20 years ago when fast food was actually fast. Just took 15 mins to get my order. Which considering the circumstances I would have understood, except I watch 8 people order after me and get their entire order before I got mine. I have also noticed that the drive-thru takes precedence over those who actually took the time to come in.Update: just had to have a big Mac made twice and they still didn't get it right. I just gave up. This is sad.

Atmosphere: 1

Food: 1

Service: 1

Michael

Hit or miss. Depends on who is working. This is my "well they are open still" place.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: World Famous Fries

Jesse Qualls

The guy didn't understand my order food was Luke

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Chicken Sandwich

Keith Mahorney

The dining room is just way too cold to eat breakfast. Food and people are great. That said, it is just too cold so I go elsewhere now.

Atmosphere: 1

Food: 3

Service: 3

england otis

Fries are to hard even ask not cook to hard still to hard waste money also crew member mop floor didn't sweep first just mop trash dirt and all post sweep first thats just

Atmosphere: 5

Food: 3

Service: 5

Brandy Jones

The food was good and the service was friendly and perfect!

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Mcmuffin

Shon Allen

Nothing bad to

Atmosphere: 3

Food: 3

Service: 3

Cindy

Nothing like a worker handing you your food at the drivethru while wiping her nose with her other hand at the same time. Good thing it was only $4 wasted.

Atmosphere: 1

Food: 1

Service: 1

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