McDonald's
653 Frazier Dr, Franklin
(615) 771-8778
Recent Reviews
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Sat at an empty drive thru for over 5 minutes before anybody came on to ask what we would like. If we hadn’t already placed a mobile order we would have left.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: French Fries, Chicken Mcnuggets
Did not order bacon but got bacon biscuit
Food: 1
Open at 5am. Sike! I was there at 5:30 and no service. If you’re not going to be open at the specified time at least update it online.
Atmosphere: 1
Food: 1
Service: 1
The worst
Atmosphere: 1
Food: 1
Service: 1
The food, especially the french fries are never hot and fresh. They are usually cold, like they've been sitting for a while, even when you go through the drive through at lunch.
Food: 2
Service: 2
paid for a meal and was given brown fries, went back around and asked for fresh ones since that's what I paid for, was given a second order of brown fries, asked for more, female short manager came out with sassy attitude and said she does not know what my problem was, I explained , she rolled her eyes and walked off fussing under her breathing Spanish. Sent another lady out 8 minutes later with more brown fries.
Atmosphere: 1
Food: 1
Service: 1
A staple for my kids, we eat there weekly.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Big Mac
I have to be honest I’m pretty good with that but I’m not really a fan I just like it to
Atmosphere: 5
Service: 4
No ice-cream !
Atmosphere: 1
Food: 1
Service: 1
Food order is almost never right, has got worse in the last 6months.
Restaurantji Recommends
Store hours all say that it opens at 4am. I get here at 4am while on a break from my job, and they are closed. Lights on, and employees are in there. This is the importance of keeping hours updated online.
Atmosphere: 1
Food: 1
Service: 1
They had two drive-through lanes open, but we’re only taking orders in one so after waiting 10 minutes in the drive-through, I went inside and ordered my coffee on a kiosk and stood there for 10 minutes before anybody came up to ask me if I needed help and finally brought me my coffee. No one speaks English, terrible customer service and very slow. Pretty much all McDonald’s are horrible now.
Atmosphere: 1
Food: 4
Service: 1
Workers are so friendly and nice!
Love to order from here
Atmosphere: 5
Food: 5
Service: 5
It is ever apparent you only care about drive thru. Had to make my burger twice and still didn’t get it right. Stood in front of your store for almost 5 minutes waiting on help. All kinds of employees concentrating on drive thru.
Atmosphere: 1
Food: 2
Service: 1
20pc McNugget and 1 McChicken with a side of large fries 🍟 is buss. Nvm just had the McChicken they gave me one drop of mayo
Kid-friendliness: Jungle gym
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Mcchicken
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