McDonald's

653 Frazier Dr, Franklin
(615) 771-8778

Recent Reviews

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Benjamin Silva

Sat at an empty drive thru for over 5 minutes before anybody came on to ask what we would like. If we hadn’t already placed a mobile order we would have left.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: French Fries, Chicken Mcnuggets

Debbie Lanier

Did not order bacon but got bacon biscuit

Food: 1

David Amos

Open at 5am. Sike! I was there at 5:30 and no service. If you’re not going to be open at the specified time at least update it online.

Atmosphere: 1

Food: 1

Service: 1

Shady Boktor

The worst

Atmosphere: 1

Food: 1

Service: 1

RG P

The food, especially the french fries are never hot and fresh. They are usually cold, like they've been sitting for a while, even when you go through the drive through at lunch.

Food: 2

Service: 2

Lavesha Owens

paid for a meal and was given brown fries, went back around and asked for fresh ones since that's what I paid for, was given a second order of brown fries, asked for more, female short manager came out with sassy attitude and said she does not know what my problem was, I explained , she rolled her eyes and walked off fussing under her breathing Spanish. Sent another lady out 8 minutes later with more brown fries.

Atmosphere: 1

Food: 1

Service: 1

Robert Sutherland

A staple for my kids, we eat there weekly.

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Big Mac

dylan radtk

I have to be honest I’m pretty good with that but I’m not really a fan I just like it to

Atmosphere: 5

Service: 4

Alexander Schmidt

No ice-cream !

Atmosphere: 1

Food: 1

Service: 1

Sean Loughrige

Food order is almost never right, has got worse in the last 6months.

Local Venus

Store hours all say that it opens at 4am. I get here at 4am while on a break from my job, and they are closed. Lights on, and employees are in there. This is the importance of keeping hours updated online.

Atmosphere: 1

Food: 1

Service: 1

Shannon Thomason

They had two drive-through lanes open, but we’re only taking orders in one so after waiting 10 minutes in the drive-through, I went inside and ordered my coffee on a kiosk and stood there for 10 minutes before anybody came up to ask me if I needed help and finally brought me my coffee. No one speaks English, terrible customer service and very slow. Pretty much all McDonald’s are horrible now.

Atmosphere: 1

Food: 4

Service: 1

Lucila Dixon

Workers are so friendly and nice!
Love to order from here

Atmosphere: 5

Food: 5

Service: 5

Kevin Beasley

It is ever apparent you only care about drive thru. Had to make my burger twice and still didn’t get it right. Stood in front of your store for almost 5 minutes waiting on help. All kinds of employees concentrating on drive thru.

Atmosphere: 1

Food: 2

Service: 1

Karan Rai Jindal

20pc McNugget and 1 McChicken with a side of large fries 🍟 is buss. Nvm just had the McChicken they gave me one drop of mayo

Kid-friendliness: Jungle gym

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Mcchicken

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