McDonald's

1003 Village Plains Blvd, Franklin
(615) 994-8202

Recent Reviews

Roy Isla

I don't like the

Food: 1

Service: 1

Andrew Goetz

Ordered a number 3 in the drive through, was then pulled to the 3rd window while everyone else got their food and was served ice cold fries and a burger so raw it nearly soaked out of the bottom of the bag. Absolutely

Atmosphere: 1

Food: 1

Service: 1

Daniel Lane

Wow….. I thought most McDonald’s had horrible customer service but this place absolutely takes the cake. Was the only person in the whole line, pulled up to the window. I go to the second window and I’m literally waiting 25 minutes to get my food even though I’m the only one in line. I can see a guy walking around as slow as humanly possible. He eventually opens the window, puts the bag outside the window, hands it to me, and shuts the door. Not a single word, bro looked absolutely miserable. McDonald’s, either hire people who can do a decent job, or start paying people more. Honestly it was more depressing than anything. These guys must really hate their jobs. Very sad. But at the same time the way I was raised you always greet a customer, and if you care you’ll maybe smile. But no. Will not be returning here. What a dump. Y’all should be ashamed, truly. UPDATE, just found a huge hair in my burger, will be in talks with the health department in the morning, hopefully this place will be shut down. I’m absolutely disgusted. SECOND UPDATE, the woman was actually very helpful and she refunded my money and actually personally cooked my order, which I really appreciate. That cook though, fire him immediately before he gets someone sick! THIRD UPDATE I officially have food poisoning this morning. DO NOT EAT HERE THIS PLACE IS GOING TO GET SOMEONE EXTREMELY SICK.

Atmosphere: 1

Food: 1

Service: 1

Corwyn Potts

It's a McDonald's review. Food is ok, staff are rude, prices are too high. Sons happy meal was ice cold. Pretty sure they grabbed a box that had been sitting on the counter for a while. They fixed the issue with freshly cooked food.

Atmosphere: 2

Food: 2

Service: 1

Recommended dishes: French Fries

Daniel Windsor

Ordered fries and a drink sat there for 5 min while this employee was on their phone. Ridiculous

Deo

Placed an order on the app at 10:30. Was there at 10:35. Other people trying to order too but they claiming they closed. They open till 11 PM. Not surprised this location is the lowest rated in the entire city of

Atmosphere: 1

Food: 1

Service: 1

Gary Ross

Burritos not quite as good as usual. I will try again though.

Food: 2

Service: 5

Bailey Rasmussen

Cashier was super friendly and

Atmosphere: 5

Food: 4

Service: 5

Octavia Bruton

Mcdonald's d-thur is a great place To get a quick bite.Kid-friendliness: McDonald's has always been a nice place to take your kids. Some of the area mcdonald's have playland other activities that your kids can do.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Egg Mcmuffin Hash Browns, Coffee Splenda Packet, French Fries

Jeff Anderson

Always consistent, great service ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Mcnuggets

Abrii (A.)

Great the fries at McDonald's are way

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Combo Meal Double Quarter Cheese Deluxe Meal, French Fries

Bret Rusnak

We stopped in mid day while traveling for a quick bite and the restaurant was pretty slow. Nobody in line, but there were a few tables with guests. No one in the drive through. The restaurant was fairly clean, but the service was just awful. We are a family of 4. We got some nuggets, a McRib and 2 double cheeseburgers and some drinks. Nearly 20 minutes to get our food. The food was good, but there was a clear lack of direction in the kitchen. Not the worst place I've been, but it was a waste of time for sure.

Atmosphere: 3

Food: 5

Service: 2

Joahua Peyton (Facebook.com/burt3music)

Can't go wrong with this location! More than awesome Staff and environment! You guys rock!

Atmosphere: 5

Food: 5

Service: 5

Kaitlin Hood

Probably the best breakfast from McDonald’s I’ve had. It was hot and delicious!

Atmosphere: 5

Food: 5

Service: 5

Ted Marov

I asked the person working the first drive thru window, specifically, “Do you have Mambo sauce?” They said yes. I asked for nuggets and extra sauce, and paid for extra sauce.When I got to the second window, I got my bag and the employee says to me “No Mambo sauce”. The way she said it was in a way that had zero customer service, zero empathy, and not even a sorry anywhere in there.This resonated negatively with me, so I ask “What?” And get the exact same tone and lack of apology, like she is refusing to give me what I paid for, “No Mambo sauce”.Having been a former McDonald’s employee and someone that learned English as a non-Native speaker, their lack of being able to do their jobs and charging me for dry cardboard nuggets, I was triggered and cussed them out.One star is too high of a review for this location and staff.

Atmosphere: 1

Food: 1

Service: 1

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