Mellow Mushroom Franklin

Pizza was the bomb!

Voted best pizza in Franklin 3 years in a row. That is no coincidence. It's not just the food. The service and management are amazing. If you're out for a drink, go see Jake at the bar!

Very good pizza,looking forward to my next visit.

Great pizza

Went there 3 times in three days ,pizza and salads were fantastic. Had Frankie and Amy as servers they were delightful and funny. People check them out if your in Franklin

The waitress was a very personable young lady. Very good natured and took good care of us.

I say it was worth the stop for lunch

The food was served cold, there was a hair in the pizza, and it took 1 and a half hours for the food to get to us.

Atmosphere: 2

Food: 1

Service: 1

Terrible management

You will be fine if you order something off their main menu, but if you have a daughter like mine who orders no cheese due to dietary reasons, you will be upset. This has happened twice on 2 separate occasions. The first time they remade it, but then the remaining pizzas ( ordered several due to family). This time the lady at the counter apparently wanted to argue saying it was onion and not cheese. IT WAS clearly cheese! they did offer to remake again, but she declined because she didn’t want the remaining family to suffer with cold pizza again. Its probably a good thing I wasn’t present in person . I did call management later after seeing her in tears. They did refund that pizza after i demanded it. Should have at least been brought up when my daughter and Father-in-law picked it up. Get your crap right for goodness sake!

Food: 4

Service: 1

Horrible experience at Mellow Mushroom tonight. Waited 45 min for a table. We arrived at 5pm. It's Friday and the holidays soon but Then waited 1 hour for pizza. Bad service, no holiday vibes, pizza mediocre at best. Reminded me why I have been there in a few years. Boo! Won't be going back.

Atmosphere: 1

Food: 2

Service: 1

Hands-down, the absolute best service best pizza it was our first time going there. We were on vacation and literally I would drive the four hours just to eat there again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Bites, Great Pizza, Large

Our server, Jane, was amazing! She checked on our group often and made sure we had everything we needed. The pizza was delicious! I had the Pacific rim. We got a couple of appetizers too, it was a good time!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Bites, Great Pizza, Spinach Artichoke Dip

Man, I love me some MM but holy cow has service gone downhill since COVID. Totally fine if you’ve got an hour to wait while they make your pie, but I got littles. My toddlers aren’t gonna sit still that long.

Atmosphere: 3

Food: 5

Service: 1

Terrible service

Atmosphere: 1

Food: 1

Service: 1