The ramen was so bad I had to leave a review about it :') Heartbreakingly bland (I got the chicken broth)
Atmosphere: 4
Food: 1
Service: 3
LOCAL GUIDE
The fried chicken soup presented an exceptional flavor profile.
The dumplings and salad bowl were well-received; however, the chicken's texture was slightly tough, and the noodles lacked freshness.
The food pickup process at the front desk, coupled with the absence of table sauces, proved somewhat inconvenient.
The ambiance of the establishment was perceived as unwelcoming, AC COLD potentially encouraging a swift departure.
Customer service interactions were deemed uninspired. Bah
Considering the experience, the results were mixed.
Many areas to improve.
Atmosphere: 1
Food: 3
Service: 1
Tony Pros
The Franklin location is great, food is more consistent than the gulch. The ramen was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen
Sam Kelly
The Hot Chicken Ramen was DELICIOUS! And the service was top notch. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
Ruthie Walters
This place was delicious!! Such a fun little lunch date spot. The Hot Chicken Bowl was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Danyel Wisdom
Otaku is my favorite Ramen place! Nothing has matched their fresh noodles and broth! I always get the Shoyu ramen. I am a little sad they don’t give you a whole egg anymore… but I’ve never been disappointed otherwise! Staff was hospitable and atmosphere was okay. It was a little warm in there.
Atmosphere: 3
Food: 5
Service: 5
Bill Didier
Got the Teriyaki Chicken Donburi w/kimchi and Classic Shio. Price was acceptable for the extraordinary meal. Would go back in a heartbeat if I lived in this area. Highly recommend this experience which was also great inside The Factory.
Atmosphere: 4
Food: 5
Service: 4
Hannah Collier
I am picky when it comes to ramen, but Otaku Ramen truly does a great job! I have been to Japan and have had ramen there, but coming back from that, I still think Otaku Ramen’s Tantanmen is par for the course. The staff is always sweet, attentive, and helpful. If I ask for my ramen to be a certain way, they are quick to make it work. The service is incredibly quick, and the atmosphere is chill. When you come here, try the Tantanmen and add ground pork!
Atmosphere: 5
Food: 5
Service: 5
Susan Shrader
Mason helped our family of 4 choose great tasting foods! And it’s only his 5th day on the job. Go Mason!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Noodle Bowl Shoyu Ginger
very very yummy food it was my first time having ramen from a restaurant
Atmosphere: 5
Food: 4
Service: 5
Rowan Barrett
The ramen is sooooo good and the Franklin factory has amazing ambiance!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen
Olivia Hixson
Very delicious and serves helped alot with the choices!!
Atmosphere: 5
Food: 5
Service: 5
Brooke Descalzo
Moved her from California and was missing some good ramen and this place didn’t disappoint! IT WAS AMAZING! Supper good and staff was very nice can’t wait to bring my friends when they visit!
The ramen was so bad I had to leave a review about it :') Heartbreakingly bland (I got the chicken broth)
Atmosphere: 4
Food: 1
Service: 3
The fried chicken soup presented an exceptional flavor profile.
The dumplings and salad bowl were well-received; however, the chicken's texture was slightly tough, and the noodles lacked freshness.
The food pickup process at the front desk, coupled with the absence of table sauces, proved somewhat inconvenient.
The ambiance of the establishment was perceived as unwelcoming, AC COLD potentially encouraging a swift departure.
Customer service interactions were deemed uninspired. Bah
Considering the experience, the results were mixed.
Many areas to improve.
Atmosphere: 1
Food: 3
Service: 1
The Franklin location is great, food is more consistent than the gulch. The ramen was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen
The Hot Chicken Ramen was DELICIOUS! And the service was top notch. Would recommend!
Atmosphere: 5
Food: 5
Service: 5
This place was delicious!! Such a fun little lunch date spot. The Hot Chicken Bowl was amazing!!
Atmosphere: 5
Food: 5
Service: 5
Otaku is my favorite Ramen place! Nothing has matched their fresh noodles and broth! I always get the Shoyu ramen. I am a little sad they don’t give you a whole egg anymore… but I’ve never been disappointed otherwise! Staff was hospitable and atmosphere was okay. It was a little warm in there.
Atmosphere: 3
Food: 5
Service: 5
Got the Teriyaki Chicken Donburi w/kimchi and Classic Shio. Price was acceptable for the extraordinary meal. Would go back in a heartbeat if I lived in this area. Highly recommend this experience which was also great inside The Factory.
Atmosphere: 4
Food: 5
Service: 4
I am picky when it comes to ramen, but Otaku Ramen truly does a great job! I have been to Japan and have had ramen there, but coming back from that, I still think Otaku Ramen’s Tantanmen is par for the course. The staff is always sweet, attentive, and helpful. If I ask for my ramen to be a certain way, they are quick to make it work. The service is incredibly quick, and the atmosphere is chill. When you come here, try the Tantanmen and add ground pork!
Atmosphere: 5
Food: 5
Service: 5
Mason helped our family of 4 choose great tasting foods! And it’s only his 5th day on the job. Go Mason!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Noodle Bowl Shoyu Ginger
spicy miso and spicy chicken ramen is a must try
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
very very yummy food it was my first time having ramen from a restaurant
Atmosphere: 5
Food: 4
Service: 5
The ramen is sooooo good and the Franklin factory has amazing ambiance!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tonkotsu Ramen
Very delicious and serves helped alot with the choices!!
Atmosphere: 5
Food: 5
Service: 5
Moved her from California and was missing some good ramen and this place didn’t disappoint! IT WAS AMAZING! Supper good and staff was very nice can’t wait to bring my friends when they visit!
Atmosphere: 5
Food: 5
Service: 5
Amazing Ramen and great service!
Atmosphere: 4
Food: 5
Service: 5
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