P.F. Chang's

439 Cool Springs Blvd, Franklin
(615) 503-9640

Recent Reviews

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Amanda Whitman

Richard was awesome!!! He made a regular meal an experience!!! Great with kids

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mongolian Beef

Scott Hastings

Used to be quite the franchise. Now seems so mediocre. Used to get wontons and dipping sauces. Now nothing. We had lunch so not sure if that's a bit different than dinner service. Wife had the fried rice. Looked like the frozen food section fried rice from the grocery store. Mongolian Beef was ok. Not anything special. Portion sizes were ok. Not big but not small either. Server was friendly and efficient. Overall, not the same experience that set the bar a while back. Not sure how P F. Chang's is going to make it if they are just average in today's market. I've had a better experience and food at family owned Chinese restaurants locally. Don't think we'll be back for a longtime

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Fried Rice, Mongolian Beef

Ricardo Fojas

Richard is a most awesome service person! Really excellent service!!!

Atmosphere: 5

Food: 5

Service: 5

Christina Fojas Long

RICHARD is amazing!! Thank you for a fantastic birthday dinner

Atmosphere: 5

Food: 5

Service: 5

Alma Fojas

Richard is the best!!!

Atmosphere: 5

Food: 5

Service: 5

Leah Fojas

he’s such a fun guy, was awesome having him as a server

Atmosphere: 5

Food: 5

Service: 5

James Keenan

Richard is an amazing server! He meets and exceeds every request. He makes his guests feel like they are dining in his home. This is the second time he has waited on us and we will request him when we return which will be soon! Thank you Richard!

Atmosphere: 5

Food: 5

Service: 5

Samantha Palacios

Audra was great 10/10 service!🤩

Atmosphere: 5

Food: 5

Service: 5

George Vinson

Everything was top notch, from the food, the atmosphere, to the service from my server, Audra, who did an amazing job! Looking forward to my next visit

Atmosphere: 5

Food: 5

Service: 5

Sally Crane

Richard was wonderful!!! We had a great time with him and his amazing attitude and service!

Atmosphere: 5

Food: 5

Service: 5

Gay Suiter

Will was attentive and knew a lot about the menu! Very helpful !

Atmosphere: 5

Food: 5

Service: 5

Jeremy Kidd

So good. The Kung Pao Chicken or shrimp is something else, top tier. I've never had anything there I didn't like.

Atmosphere: 5

Food: 5

Service: 5

Heather Gillespie

Richard was fantastic! Informative, fun and polite. Definitely a fantastic experience with top notch service!

Atmosphere: 5

Food: 5

Service: 5

Nikki Alva

Richard was an amazing server! Great energy, attentive and engaging! I hope every P.F. Chang’s hires more people like him!

Atmosphere: 5

Food: 5

Service: 5

Erica Bowman

I had an amazing experience at my last visit to PF Chang’s. My waiter, Andrew Jones, was magnificent. His service was better than a Disney worker. I would highly recommend this restaurant if all waiters were as amazing as Andrew is.

Atmosphere: 5

Food: 5

Service: 5

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