Panda Express

3058 Mallory Ln, Franklin
(615) 771-5872

Recent Reviews

Chip Edwards

Great team and good food, only problem was that the honey walnut shrimp didn't have any honey or walnuts (not sure what happened). Otherwise it was great.

Jenna DeGaton

Horrible experience Friday March 29 at around 530. Customer service was the worse. Young gentleman talking bad about customers, food was horribly cooked. Apparently the normal chef and manager was not in and it showed. We tried to take that into consideration however uncalled for laughing because customers asked to wait for fresh food was unacceptable.

Atmosphere: 1

Food: 1

Service: 1

Elaine Wilder

The food was fresh and hot and very good. The service was a little slow, they were very busy and no one was cleaning the tables between guests.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Teriyaki Chicken, Fried Rice, Chow Mein, Bowl

Kesey Roby

terrible taste too spicy

Christopher Peck

Food is always great here but one bad apple can ruin the bunch. Speaking from 17 yrs of restaurant management you have a whole team hustling yet the cashier is moving at a snails pace. No teamwork on her end, almost seemed to be enjoying the chaos and not doing anything to help. Rebekah, all of the guests could clearly spot the

Atmosphere: 3

Food: 5

Service: 1

Bethany Susanne Mcgowan

The food was hot and fresh. It doesn't seem to have MSG in it because it doesn't put you in the bathroom immediately after eating it.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Orange Chicken with Fried Rice, Mushroom Chicken, Fried Rice, Beyond Orange Chicken

Rafael Goitia

Love this place, Food it's

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Teriyaki Chicken, Fried Rice

eric kruse

Ordered delivery, only part of the order was sent. Called the store and told the manager. Manager offered a store credit. I declined and let him know I’d be taking a refund for the missing food. The manager got rude and started acting creepy and repeating back what I said and asking how they are supposed to give me money back. It seemed weird and creepy, so literally asked if he was getting smart with me, and then he just hung up the phone. I have no recourse but to do a charge back on Monday unless I receive a call directly from the principle owner laying out how they are course-correcting their store and providing an appropriate refund.

Atmosphere: 1

Food: 1

Service: 1

Michael Ambrose

I’m writing this at 2:09 a.m. I should be asleep. But I’m not because I keep having to run to the bathroom because I ate dinner here. Employees were friendly though, so they get an extra star.

Atmosphere: 2

Food: 1

Service: 5

Recommended dishes: Fried Rice, Beyond Orange Chicken, Firecracker Shrimp

Mayra Mercado

Busy place. Food was good. Get the orange chicken.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Beyond Orange Chicken

Erin Olson

Great lo mein! Tables needed to be wiped down.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Honey Walnut Shrimp

Erik Nicholson (pickle)

Quick chi ese food always

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Grilled Teriyaki Chicken, Fried Rice

Coach Kenny

The bathrooms were not working so the dining area was closed. It wasn’t the fault of the employees but it was still a pour experience. The sud standard food was on the employees. The fried rice didn’t have much flavor and the crab rangoon was cold and also flavorless. I believe this will be our last visit to Panda.

Atmosphere: 1

Food: 2

Service: 3

Joshua Williamson

Staff was fast and friendly. Our noodles were not good. Definitely tasted old. Chicken dishes were great!

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Fried Rice, Sweetfire Chicken Breast Plate

RaeLa

I tend to order in the app since I’m often on-the-go, and my food is almost never even started until the time I’m suppose to be able to pick it up by; that being said my food is at least almost always hot and fresh

Food: 4

Service: 3

Recommended dishes: Fried Rice, Mushroom Chicken Mixed Vegetables Fried Rice, Firecracker Shrimp, Chow Mein

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