Panera Bread

3046 Columbia Ave #120, Franklin
(615) 599-1974

Recent Reviews

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Rebecca Mccarville

We live walking distance to this Panera. I will not go here again if the bathrooms and the floors are as filthy as they were this morning. Our ciabatta breakfast sandwich tasted weird also.

Atmosphere: 2

Food: 2

Service: 3

D F

Food was excellent. They turned the fireplace on for us. Nice little quiet restaurant for dinner.

Atmosphere: 4

Food: 5

Service: 4

David Stolt

Needs work. Bring back bearclaws

Tyler Stevens

Pager didn’t work so food just sat there for a good while before I went to the counter. Looks like most the pagers are down….

Atmosphere: 5

Food: 5

Service: 3

Lindsey Warden

The food is fine, I mean, it’s Panera, but I would have enjoyed my meal a lot more if the two guys working behind the pick-up area weren’t loudly joking about Tennesseans mispronouncing words and calling local people rednecks. You work in a restaurant in Tennessee, so these kinds of comments are probably better as inside thoughts, or at least held where all of your customers can’t clearly hear you. You chose to move and work here presumably, we didn’t force you to.

Atmosphere: 1

Food: 4

Service: 1

SM S (SMS)

Great food and seems healthier than other options.

Atmosphere: 4

Food: 5

Service: 4

Foutz Kidz

This place is absolute gas the Fiji apple salad was awesome same with my sandwich 5 stars

Atmosphere: 4

Food: 5

Service: 5

Devon Crumley

Me and my coworkers placed mobile orders here on Sunday. I arrived at exactly pick up time and our food was already waiting. an employee ( I didn’t catch her name but had blonde hair and dressed nice) saw that I was picking up multiple bags and offered me a large bag to carry our food back, which was very kind and much appreciated. I got back to work and our food was correct. Not to mention it was so good, especially that chicken noodle soup! This is a great location!

Atmosphere: 5

Food: 5

Service: 5

Capri Lofaro

I found a hair in my salad a month ago and stayed away after that. I tried them again this week and spit out the bagel I got. It was sour, and upon further investigation, had mold on it. Stay away from this location.

Food: 1

mckenzie williams

I was welcomed immediately by Daniel and he helped me and my friend find exactly what was fitting to our likes! He was super kind and patient with us and in the end we both got something amazing! Also he helped us find the bathroom, highly recommended! 10/10 service from Danial

Atmosphere: 5

Food: 5

Service: 5

Sydney B

Daniel is such a great server! He helped me navigate the menu and help me decide what I should order, let’s just say my sandwich did not disappoint!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mac \u0026 Cheese

Sue Ciesliga

I feel like great effort is made on the counter person's behalf to make me feel heard - my order is perfectly made. Thanks you

Atmosphere: 5

Food: 5

Service: 5

Deltric McCullough

A lady had a hyper dog in the restaurant it was licking the counter tops and jumping at people. The employees didn’t say anything thing. Germs everywhere….

Atmosphere: 1

Ed R

Nice, the drink program is great. If you sign up you get regular discounts that more than pay for the program. Food is always fresh and yummy... if you don't like it the will fix it or replace it.

Atmosphere: 5

Food: 5

Service: 5

Brian Hale

This particular Panera still has friendly staff people taking orders and a warm, welcoming dining room with carpet. All Paneras should go back to this highly successful formula and avoid the cold white dining area with machine ordering.

Atmosphere: 5

Food: 5

Service: 5

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