Party Fowl Cool Springs

My chicken was undercooked and my fries were cold and hard. I would not eat here again.

Atmosphere: 3

Food: 2

Service: 4

We love Party Fowl; it's one of our regular spots we go to when we come into town to see family! Tons of options, always hot and fresh, and who doesn't love some fried chicken?! Especially Nashville style :). We really love the hot tenders and coleslaw, but everything we've tried has been superb! The staff is always very welcoming and friendly, and the atmosphere has great energy! Definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nashville Hot, Cole Slaw, Hot Chicken Tenders

Unbelievable weight with no service. Finally got up and left with nothing but water having been served.

Atmosphere: 3

Service: 1

I’ve been to this location a couple of other times. The food was okay, the frozen drinks were fun but lacking in alcohol.

The table and the seats were sticky this visit. They were decidedly not busy and had a handful of employees working. We tried to order Piggie Chips for an appetizer to be told the machine they use to make them was broken. Which is confusing because all you need is a mandoline slicer and a fryer. But whatever.

I ordered the pimento cheese smash burger with no tomatoes or onions. When I received my meal, the burger was decidedly NOT a smash burger, it looked like it had been purchased at the Costco across the street, there was only a tablespoon or two of pimento cheese, and it came with the tomato and onions anyway. The coleslaw side I ordered was store-bought as well. The only positive was that when I ordered it medium, it arrived medium.

I know the business is going through bankruptcy proceedings, but I don’t think we’ll ever go back.

Atmosphere: 2

Food: 3

Service: 4

The service is frustrating I was waiting for so long

Atmosphere: 3

Food: 4

Service: 3

Mostly a bar crowd when we arrived, but well packed when we left. The food and service were great, but take the heat warnings seriously. Even the mild hot chicken was very spicy. You can also order without spices, the "southern fried." There are a dozen or more tv screens, which makes beverages more expensive. A fun place to drink or eat.

Atmosphere: 3

Food: 5

Service: 5

I was in there last Saturday for brunch while my motorcycle was being worked on across the street. While having a drink and waiting on my food, I noticed a ruckus coming from the kitchen area. Then I saw girls running around screaming back while the bartender used a step stool to position herself off ground level. It was at this point, I realized there was a mouse running through the kitchen. I later mentioned it to the bartender and she insured me it was under control. However, as I’ve thought about it more, I’m a bit grossed out by the idea. Don’t restaurants pay to keep this stuff from happening? I know mice are a thing, but I assumed if one was found running around, the kitchen would be closed. The food was good and the service was great. It could’ve been chicken or it could’ve been rat, still great in the omelet. Lol I’ll probably refrain from visiting this location again though.

Atmosphere: 2

Food: 5

Service: 4

Party Fowl has an interesting array of pub food (see hot chicken options!) and drinks. Lots of TVs and trivia, too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Nashville Hot

Emma was our waitress tonight for my first time trying this place out. She was attentive and made sure we had everything we needed. Kids enjoyed the Memphis dry rub wings while we tried the tenders on their own and in tacos. Go for the hot!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Tacos, Poultrygeist, Nashville Hot

This location was a complete disappointment, food was cold and not very appealing. We wish would would have drove to the other location and ate. We do not recommend this location at all. Drive the distance and go to the other one, that location seems to care more than this one does.

Atmosphere: 3

Food: 2

Service: 2

The chicken strips were delish as well as the fries! I loved the beignets, too. The server was as sweet as pie! I will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mild

We had a party of 6 and a toddler. Service was horrible!!! We had to WAIT an hour for our food and there was maybe 4 tables in the whole restaurant. We only seen the server twice before our food came out but one of those times was only because he brought our appetizer out. We even HAD TO ASK FOR REFILLS. We get our bill and it was a 20% gratuity added to ours $32 and my sisters bill $10. I was once a server so we ALWAYS tip well so the amount is not the problem. If y'all are gonna add the gratuity to the bill make sure the service matches. Once I got the bill I then realized why we didn't see him but 3 times. He KNEW he didn't have to work for a good tip he KNEW he was gonna have or regardless ?!!!!

Atmosphere: 5

Food: 3

Service: 1

2 stars = food2 stars = customer serviceAs someone who loves hot chicken I was heavily disappointing with this restaurant. I ordered Uber Eats and called the restaurant to let them know that the coleslaw I received was going bad and the chicken was so salty it was inedible.I was promptly told there was nothing the restaurant could do, to give me my refund, which I can understand, as I ordered through a 3rd party app. What I’m taking issue with is the manager’s lack of solution for food I had to throw away. I asked if the chicken was normally salty and was told the chicken wasn’t normally so salty to be inedible. The remedy was that I could rebuy the food. If the food I got isn’t up to standard, why do I need to rebuy it again at the same price? Coming from a food service background, offering the customer a complimentary side, comping the meal or something is the proper thing to do.I felt dismissed, with this level of customer.P.S. - My order was no longe eligible for an Uber Eats refund, which is fine. The issue isn’t with Uber Eats but the restaurant’s food quality. I hope others have a different experience.

Food: 2

Recommended dishes: Medium, Nashville Hot Half Bird

Food and service was excellent!

Atmosphere: 5

Food: 5

Service: 5

Nope never again! First off we have one where we live and never have been. Our daughter wanted to go to the mall for her birthday so while she shopped we went and ate here. Well actually, we didn’t truly eat there because there’s sauces We’re so oily and on top of that we just wanted to try the sauces to see if we’d like it and then we get our bill and they charge you two dollars to try their sauces. I criminal you should be ashamed of yourself as a company that you charge people to try your sauces. Will never go back again. I don’t think we’re gonna see this place too much longer Just did my research They filed for bankruptcy.

Atmosphere: 1

Food: 1

Service: 4