Breakfast Burrito is the best in town. With a cherry limeade aid of course
Atmosphere: 5
Food: 5
Service: 5
The Truth
best slushies.
Atmosphere: 5
Food: 5
Service: 5
mckenna pewitt
If I could give this place negative stars I would. Seriously. While ordering, my friends and I received rude service from Nick. We received the wrong drink and then tried to receive the correct drink and the staff still did not understand what we were asking for (the blueberry lavender lemonade). I would recommend another location.
Atmosphere: 1
Food: 1
Service: 1
Kenda R. Perry
Had a late lunch and I was able to get my favorite sandwich
Atmosphere: 4
Food: 4
Service: 4
Bynum Morelock
30 mins for TWO Ocean waters is absolutely ridiculous!
Food: 1
Service: 1
Luis Aguero
This store is terrible, son got a hot dog from here and got food poisoning from this place. Let’s not forget how slow they are, even when placing an order 30 minutes before arrival and when getting her the food still wasn’t ready.
Y’all need to do better.
Atmosphere: 1
Food: 1
Service: 1
Steven Stoddard
Quick and great place for slushies. Love the oreo peanut butter master shake. Made perfectly and happy hour made it cheap!
Atmosphere: 5
Food: 5
Service: 5
Henry Vance
Waited 25 minutes and did not get my order taken.
Service: 1
Ben Meredith
Can't beat a good coney deal!
Robert Farmer
Ordered a Blast through the app. Picked up in stall. Typically come by every Saturday night. Hasn't been a problem until tonight. Blast was mostly nothing but ice cream, and that wasn't even to the top. I took it back to the door and stated I wanted my money back. No apologies. Wouldn't even look me in the eye. Nothing but attitude. In spite of me clearly stating I wanted my money back, they take it back inside and start doing something with it at the machine. I guess they were going to add more toppings, but after that interaction, there was no way I was going to trust anything coming out of that kitchen, so I left. I will get a refund, including my $2 tip that was a complete waste, either through corporate or via a chargeback. I will not be back here.
When I asked for extra toppings they loaded me down. I’d give the service 10 stars!
Atmosphere: 5
Food: 5
Service: 5
Steve Murphy
Good fast service. Great smasher burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Nicole Thompson
I had a horrible experience at the Sonic on Murfreesboro Rd in Franklin, TN, on Thursday, Feb. 27, 2025. I ordered a cup of hot water to mix with my latte powder from home—something I was willing to pay for, though the waitress didn’t charge me. However, when I took a sip, I was shocked to find the water wasn’t just hot—it was scalding to the point of burning my lips, tongue, and the roof of my mouth. The pain was immediate and intense, leaving me in tears, and four days later, my mouth is still sore.
I brought this to the attention of the manager on duty (a man in all black with blondish-brown hair), but instead of showing any concern or apologizing, he dismissively said, “Well, you did ask for hot water.” I explained that the water was dangerously hot—far beyond what is safe for consumption—and that the thermostat should be adjustable. Afterward, I wondered if he had taken the water from the tap instead of the coffee machine.
Still in pain on Sunday, I returned to speak with the Assistant Manager, Maria, hoping for some resolution, but she had no idea how to handle the situation and simply shrugged, saying, “I don’t know.”
As a loyal Sonic customer—especially for drinks—this experience was beyond disappointing. Customer safety should be a priority, and serving water at a temperature capable of causing serious burns is unacceptable. The lack of accountability from management only made things worse. Until they take this issue seriously, I won’t be returning.
Service: 1
Mark Cichon
A bunch of morons working here. 2 days in a row they messed up the order on 5 items Geez how stupid do you have to be to mess up an order with 5 items. Reflects poorly on management and then leadership. A poorly run place.
Breakfast Burrito is the best in town. With a cherry limeade aid of course
Atmosphere: 5
Food: 5
Service: 5
best slushies.
Atmosphere: 5
Food: 5
Service: 5
If I could give this place negative stars I would. Seriously. While ordering, my friends and I received rude service from Nick. We received the wrong drink and then tried to receive the correct drink and the staff still did not understand what we were asking for (the blueberry lavender lemonade). I would recommend another location.
Atmosphere: 1
Food: 1
Service: 1
Had a late lunch and I was able to get my favorite sandwich
Atmosphere: 4
Food: 4
Service: 4
30 mins for TWO Ocean waters is absolutely ridiculous!
Food: 1
Service: 1
This store is terrible, son got a hot dog from here and got food poisoning from this place. Let’s not forget how slow they are, even when placing an order 30 minutes before arrival and when getting her the food still wasn’t ready.
Y’all need to do better.
Atmosphere: 1
Food: 1
Service: 1
Quick and great place for slushies. Love the oreo peanut butter master shake. Made perfectly and happy hour made it cheap!
Atmosphere: 5
Food: 5
Service: 5
Waited 25 minutes and did not get my order taken.
Service: 1
Can't beat a good coney deal!
Ordered a Blast through the app. Picked up in stall. Typically come by every Saturday night. Hasn't been a problem until tonight. Blast was mostly nothing but ice cream, and that wasn't even to the top. I took it back to the door and stated I wanted my money back. No apologies. Wouldn't even look me in the eye. Nothing but attitude. In spite of me clearly stating I wanted my money back, they take it back inside and start doing something with it at the machine. I guess they were going to add more toppings, but after that interaction, there was no way I was going to trust anything coming out of that kitchen, so I left. I will get a refund, including my $2 tip that was a complete waste, either through corporate or via a chargeback. I will not be back here.
Service: 1
Restaurantji Recommends
Great employees!!
Atmosphere: 5
Food: 5
Service: 5
When I asked for extra toppings they loaded me down. I’d give the service 10 stars!
Atmosphere: 5
Food: 5
Service: 5
Good fast service. Great smasher burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I had a horrible experience at the Sonic on Murfreesboro Rd in Franklin, TN, on Thursday, Feb. 27, 2025. I ordered a cup of hot water to mix with my latte powder from home—something I was willing to pay for, though the waitress didn’t charge me. However, when I took a sip, I was shocked to find the water wasn’t just hot—it was scalding to the point of burning my lips, tongue, and the roof of my mouth. The pain was immediate and intense, leaving me in tears, and four days later, my mouth is still sore.
I brought this to the attention of the manager on duty (a man in all black with blondish-brown hair), but instead of showing any concern or apologizing, he dismissively said, “Well, you did ask for hot water.” I explained that the water was dangerously hot—far beyond what is safe for consumption—and that the thermostat should be adjustable. Afterward, I wondered if he had taken the water from the tap instead of the coffee machine.
Still in pain on Sunday, I returned to speak with the Assistant Manager, Maria, hoping for some resolution, but she had no idea how to handle the situation and simply shrugged, saying, “I don’t know.”
As a loyal Sonic customer—especially for drinks—this experience was beyond disappointing. Customer safety should be a priority, and serving water at a temperature capable of causing serious burns is unacceptable. The lack of accountability from management only made things worse. Until they take this issue seriously, I won’t be returning.
Service: 1
A bunch of morons working here. 2 days in a row they messed up the order on 5 items
Geez how stupid do you have to be to mess up an order with 5 items. Reflects poorly on management and then leadership. A poorly run place.
Atmosphere: 1
Food: 2
Service: 1
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