Sonic Drive-In
3021 Captain Freeman Pkwy, Franklin
(615) 630-1558
Recent Reviews
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Took too long on taking my order at berry farm location
Atmosphere: 4
Food: 4
Service: 1
Food and drinks aren't always right at this location, but generally they do a good job.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Breakfast Burrito, Chili Cheese Coney, Tots, Mozzarella Sticks
Lady cut us off in the middle of ordering.
Atmosphere: 1
Food: 1
Service: 1
They never open on time
Cold, missing items. Last time I come here.
Atmosphere: 1
Food: 1
Service: 1
Dirty place
Atmosphere: 2
Food: 2
Service: 2
WORST Sonic to go to. Always poorly assembled or not the right order. Tried to order and the guy taking my order must have thought it was funny to play games. I said no tomato and he would say only tomato? I said no tomato and he is like oh you only want tomato? So after play his little game, I got frustrated and told him just forget it. He said some smart ass as I left. When I pulled back in to ask what he said somebody else was on the speaker. Grow up and run your business. Absolutely pathetic
Atmosphere: 1
Food: 3
Service: 1
I live nearby & will now drive further if I want Sonic. I am done with the extreme rudeness from the boys that take the orders. I strongly feel that it’s a game to them to make you repeat your order over & over, To get it wrong & to be flat out rude.
Atmosphere: 1
Food: 3
Service: 1
Very rude car hop. Spoke to manager onsite due to having food thrown at us. Didn’t get the vibe that he cared. Young lady definitely doesn’t need to be around customers with such a mean spirited attitude.
Atmosphere: 1
Food: 2
Service: 1
Always been one of the best cheap places, give them a tip, they deserve it and make little money!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supersonic Bacon Double Cheeseburger, Hot Fudge Sundae, Breakfast Burrito, Chili Cheese Coney, Tots, Fries, Crispy Chicken Sandwich, Onion Rings
Restaurantji Recommends
When I saw the was a Sonic and McDs close by the TA I went to, I chose McDs because, in the past, I told myself I would never go to Sonic again. But, I wasn't finished ordering because the girl in the speaker wasn't getting my order correct in the drive through, and before I could tell her order was wrong for the 3rd time, she gave me a total and said to pay at the window, I laughed, got out-of line and made an exception for Sonic. There, I asked for SuperSONIC Bacon Double Cheeseburger, and gave a $2 tip at the kiosk. After I got my food, I ate the cheesesticks. Then went for the burger, but it turned out to be SuperSONIC Double Cheeseburger instead. No bacon? I don't know why these fast food places always get my order wrong. I won't go to Sonic again, no exceptions. I threw the burger on the ground and left.
Atmosphere: 1
Food: 1
Service: 1
I come here all the time, food is always good and comes out pretty quick but the service here is some of the worst I’ve ever dealt with. Almost every time I order the person taking my order is extremely rude and disrespectful. They are constantly rushing me and told my girlfriend to “come on” when she was trying to order something. I tried to ignore it the first couple of times, but the service here is always extremely disappointing.
Atmosphere: 3
Food: 4
Service: 1
Great patio. Would be 5 stars if they had WiFi. I’d like to work remotely here but can’t due to the fact that there’s no WiFi.
Atmosphere: 5
Food: 5
Service: 5
Sitting at the stall & waited and waited. Went to another stall, waited for over 10 minutes. This was a 730am. Door open, wouldn’t answer the phone, no one responded to honks. Hire competent ppl!!!
Service: 1
I guess you (like many other places) have forgotten how customer service should be.
Service: 1
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