Starbucks

438 Main St Space 168, Franklin
(615) 591-6539

Recent Reviews

Garreth Hoertner

The staff was very helpful

Atmosphere: 5

Food: 5

Service: 5

Craig Hain

Personable staff and quick service. The place was very clean and bright.

Atmosphere: 4

Food: 4

Service: 4

Juergen Seidl

Good coffee and delicious

Atmosphere: 5

Food: 5

Service: 5

Jenna DeGaton

I've been to the Starbucks so many times and I've never once got good customer service. They always act like you're a bother. And you would think that since I order and pay for their largest drink and get a medium at least kindness would help. The saddest part about this is it's in such a tourist town and a little area that should be happy. I literally dread going in there every time ? does post is not to bash them it's to possibly let the management know this is going on

stephen klamer

Clarice’s customer service is thru the roof! She really knows how to serve people extremely well. You can tell she really loves people and takes pride in her work.

Service: 5

Bougie P.

Very poor sense of customer service. Despite being preoccupied, there's no reassurance or acknowledgment from the staff to customers waiting line by saying, "I'll be right with you." I walked out after being ignored for 3 minutes.

Brandt Olivier

Got coffee and, as always, very good.

Food: 5

Service: 5

Paul Stroud

First decent cup of coffee I've had in a week!

Atmosphere: 4

Food: 4

Service: 4

Dylan Pogue

that's a very good

Atmosphere: 5

Food: 5

Service: 5

Gil Hatton

Nice quiet Starbucks. Servers were very nice. A nice quiet place to

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Frappuccino, Breakfast Sandwich, Cinnamon Coffee Cake, Blueberry Muffin

Johnny

If your going to be rude, at least get the order right. If your going to get the order wrong, at least get it wrong quickly Young lady behind the counter needs to be let go. The older woman was able to correct her mistake.

Atmosphere: 3

Food: 3

Service: 1

Brooke's Backup

Baristas were BLASTING a disney playlist. It was difficult to get work done, even with headphones on. Not a conducive atmosphere to sit & work

Atmosphere: 1

Service: 1

Jay S.

Food 5/5-Usual Starbucks tasty frap but Service -was also 5 stars. Split a drink with my fav friend and the barista (KS) made both halves as pretty as just one . Thank you for great customer service! Location 5/5 Facility -5/5 nice reuse of an old historic building.

aSickSpartan

Place is probably fine. Saying it’s a drive thru when it isn’t is not.

Jake Watson

Amazing service and awesome atmosphere! Highly recommend getting to know the men and women that work here, they are all amazing and make my day everyday.

Atmosphere: 5

Food: 5

Service: 5

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