Starbucks
3064 Columbia Ave, Franklin
(630) 234-9036
Recent Reviews
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I had a very unpleasant experience this morning. I had finished shopping, and went for a coffee and breakfast sandwich. I ordered the bacon and cheddar sandwich, and received one with turkey bacon and a white cheese, when I told the cashier kindly (as I am pregnant and cannot bear to eat turkey bacon right now) he argued with me saying it was the correct one, and the when I showed him the cheese and meat was wrong, he then said “well that’s like the most expensive one on the menu and yours was half the price so idk what to do about it.” I showed him that it was a 20 cent difference and I’d happily pull out some coins from my purse, and he told me couldn’t change it on the computer and that doesn’t help him. I told him that was not my fault, and said he could refund me if that would make his life easier. He huffed at me and said aggressively “I’ll just make it!” Then tossed it towards me when it was made. He also made me throw the first sandwich away… instead of doing it himself. He made me walk across the building with my 7 months pregnant belly to throw it away after I asked if I could leave it with him. All around a terrible experience, and an incredibly bad attitude.
Food: 1
Service: 1
I recently ordered a latte and a flat white, unfortunately, I found them to be indistinguishable in taste. The coffee content in both drinks seemed quite low, making them lack the robust flavor I expect from a good coffee, especially in flat white. Left disappointed.
Atmosphere: 3
Food: 1
Service: 4
I ordered a caramel brûlée latte and it tasted like black coffee. I also ordered a sugar cookie Frappuccino and it tasted like water. it really put a damper on my mood after having a great weekend at a swim meet in town. the worker was extremely nice and wasn’t upset when I changed my drink.I do recommend going to an actual Starbucks never again am I going in a one in target. I love target though!
Atmosphere: 5
Food: 1
Service: 5
Each time I've gone into the Starbucks here, there's been the same extremely rude server, female with blonde hair. She has had an unnecessarily rude attitude towards me. Specifically today I was there ordering just a cake pop, she was curt and short with me explaining the one's available when I asked for the pink one. She has 0 hospitality skills, no thank you's and seems like she just hates her job overall. Last time I was there ordering coffee and the same girl was there and I experienced the same exact thing. She got my order wrong but I didn't bother correcting her as the coffees were already made.
Service: 1
Went there the day before Stanley release to ask if they had the cups they said yes more than enough came the next to opening time and all the employees already had bought the cups ??
Atmosphere: 1
Food: 1
Service: 1
I love my mochad but if it has no froth it tastes like chocolate water. Lately it has been hit and misss.....
Food: 3
Service: 4
Came to study, disappointed to find there were no chairs/tables.
Food: 5
They are quick and they make the food really good
Kid-friendliness: They are so kind to dogs and kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chocolaty Chip Frappuccino, White Chocolate Mocha Frappuccino, Other Pastry, Chocolate Croissant, Cheese Danish, Smoked Turkey Protein Box, Banana Nut Bread, Turkey Pesto Panini, Cake Pop, Bacon
Wery good
Very limited menu.
Restaurantji Recommends
I love my mochad but if it has no froth it tastes like chocolate water. Lately it has been hit and misss.....
Food: 3
Service: 4
Ok, not as friendly as some.
Atmosphere: 4
Food: 4
Service: 3
#lovinthewhitechomocha
Can pay with the Starbucks app, but can't order ahead.Had a special Target Spot dog cake pop you can't get elsewhere.Order was prepared quickly and accurately.And was definitely less crowded than visiting a standalone location.
Shout out to my starbucks girls. They are all amazing! I'm here every day at lunch and they always remember my drink. They are so sweet. I love them all!
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