Subway

1212 Murfreesboro Rd, Franklin
(615) 791-4760

Recent Reviews

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Christopher Willis

The lady at the counter with green in her dreadlocks is a model employee! She had amazing people skills and was just a natural at what she does. We felt the friendliness as we walked thru the door and I watched her serve two people after me and she was so friendly while paying attention to detail and helpful with decision making, such a good person.

Atmosphere: 5

Food: 5

Service: 5

Morgan Wells

This is the worst subway around. Don’t order online because it won’t be right. Plus, they never honor any of the nationwide deals. They are horrible business owners who don’t know how to treat customers. I will not be going back there.

Atmosphere: 1

Food: 1

Service: 1

Roller coaster

Don't buy here. I had online order and didn't get what I ordered. Bad service and rude interaction with staff.

Ingredients and veggies used are not fresh. Frozen and worst quality.

Atmosphere: 1

Food: 1

Service: 1

Richard Stempel

DO NOT GET FOOD HERE. If you want either the wrong sandwhich made, a crappy sandwhich where they skimp on the meat and veggies, or rude interaction with the staff, then go for it.

I clearly ordered a BMT from the CLASSICS category in the drive-thru. I got home and found that they made a bacon sandwhich. I called them up to see if they could correct it. The person argued and said that I selected a Bacon sub. That sub is not even part of the Classics category. They refused to correct their mistake.

Atmosphere: 1

Food: 1

Service: 1

Caleb Gass

Rude, dishonest employees. Will not be returning to this location.

Service: 1

Elijah Joyce

I placed an order online and paid ahead of time. Upon arrival they say they don’t have my order. After I show them the order on my app and confirmed that it was the correct location they just refused to make the order. I showed them I had already paid for it and they said there was nothing they could do and were very rude about it.

Service: 1

Lamont Turner

They false advertise by posting on google they close at 10pm but in reality they. close at 9:50pm, if not earlier. Beware.

Ashley Gilliam

I just left there and didn’t get a chance to order. The lady fixing the sandwiches was coughing all over the place and then spit a Loogi (sp?) in the sink! No thank you!!

Evan Metcalf

Terrible customer service

Sofía

Bruh this subway sucks the workers here are so rude and don’t care at all, the service is really bad. They act like the vegetables are coming out of their pay checks if you ask for more. I work at subway as well and it’s a much more different experience and service where I work all my coworkers are so friendly to the customers HOW IT SHOULD BE!!!! ????

Atmosphere: 2

Food: 3

Service: 1

Heather York

Fast, friendly and they don’t skimp on the sandwiches!

Atmosphere: 5

Food: 5

Service: 5

john hunt

Pulled in at 9:50 10 minutes before they close. The open sign was on. As I have already exited my car the Indian worker came and turned off the “open” sign as I was approximately 8 feet walking towards the door. Very rude experience. Terrible seeing what was once a great chain ruined by these types of workers. I’ll also note the store allowed an Indian to enter the facility at 9:56 after turning off the sign and he got food. Seems to be racially motivated. Get out of my country.

evon habib

Rude drive thru worker because I ordered online and used drive thru to pick it up apparently he didn't like that.

Food: 5

Service: 2

evon

Rude drive thru worker because I ordered online and used drive thru to pick it up apparently he didn't like that.

Food: 5

Service: 2

Bettina Reed

The best customer service experience I have ever had at a subway!

Atmosphere: 5

Food: 5

Service: 5

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